Steak & Lobster Heathrow
It was my birthday, my whole day was messed up until I came here. Everything was excellent, also the waitress Tirati Devi was attentive and smiling all the time. Thanks for making my day special.
Good could’ve been better, food was basic steak and chips no salad or side to go with it. Steak was cooked nicely taste was delicious but the presentation was poor. For the price I expected more.
The steak was amazing. Decor and atmoshpere to class. Would be back again.
Adrianna was our waitress and she was lovely - moved us to a different table without a wobbly leg - made sure that we were comfortable and that our needs were met - there when needed and discrete when not needed
Sad that they don’t do unlimited chips and salad no more and you have to choose but food amazing!
We bought our clients for a meal around pm before the rugby, service was excellent good choice of menu most of us had steak cooked superb, would definitely come back next time
Great food, lovely restaurant. Would highly recommend. Shame there isn't one closer to where we live.
Food was delicious however gutted they no longer offer the unlimited chips that’s they used to do!!
first time at the steak and lobster heathrow and will definitely being going back again.
The food was beautiful and there was a nice atmosphere. We had difficulty with ordering drinks and didn’t end up with what we wanted, they were also very overpriced. Overall we would chose to eat there again but would be ordering drinks more carefully.
My son wanted to go here for his 18 and booking was really easy. The food and service was very good and the atmosphere was lovely. My food bill was a lot specially the service charge. I feel I would have preferred to leave a more of a personal tip then for them to wack a £45 service charge for just 5 of us. Apart from that x very good
The waitress was rude. I got cold sauce and was told thats normal when i no it is not.
The waitress leaned over people who where still eating to get an empty plate instead of waiting.
The steak was nice but lobster was over cooked and chewy and didn’t taste very nice.
Was bot impressed has gone down hill in last 6 months
Lovely staff and great food 🙂
Good looking venue reminiscent of a central London high end restaurant. Food quality very good for the relative low prices. Unfortunately service quality was poor. Very difficult to get the attention of staff.
Everything was really good !
Absolutely beautiful settings. Had a lovely dinner for two on Friday evening. Always a pleasure
Not worth the money. Menu offering confusing as the whole table has to order from the special menu if one person in the group wants too !?
Food and drinks were delicious and quickly served. The waiter was friendly and always willing to help. However, I wish there were more options on the menu. Overall it was a great experience and good place for family celebrations!
Had a good evening . Food and staff was excellent. Thanks
Steak was spot on as was the sauces . Nice cocktails , staff could have been a little bit more attentive but it was very busy . All in all I would highly recommend.
Special dinner with Prosecco to start. Lobster croquets were nice. Steak not what we are used to, but the the key lime cheesecake was a good finish. All in all a good experience in a nice environment.
Gorgeous setting and great service!! We celebrated our anniversary and they surprised us with some cakes. We were served by a man called Ozzy who was so efficient and polite.
The restaurant is very nice and service is amazing, I think 2 thinks could improve the experience having my private booths for examples- it’s so hard to hear your partner talk at times-
Secondly the menu needs to be more inclusive for vegan as my wife is a vegan and I am a fan of steak so menu needs to have a lot more options.
The restaurant is a bit behind the times and needs to catch up!!
But it’s a lovely place to go always friendly and helpful.
I have been to steak and lobster a few times since it opened and this was honestly the worse meal I have ever had there. They have increased their prices but decreased their quality and portions. I appreciate this is classed as an airport hotel but they really are capitalising on their opportunity to rip off a captive audience.
I will not be returning.
Great staff, really attentive. But the menu’s been updated and is no longer as good value as it once was (sadly)!
We used to go often for the bottomless fries and salad option to go with steak or lobster but it’s now a choice between either and is no longer bottomless.
A regular, Not happy with the menu change.
Also like to say every time we come, the Host Henry is amazing! Always have a nice time.
It was a good experience as had never been there before.
Could not fault the food - excellent
Booked for 18th birthday service was great food was lovely good time had by all.
Starters and deserts were really good but for the steak t bone worst I’ve ever had they need to up there game if there advertising as a steak restaurant
The restaurant is very pleasant and good quality food. Value for money. The staff are friendly and welcoming. Free parking for diners, which is brilliant.
Very nice place the food was great and the staff very nice specially Athul Tirati over all every thing was amazing, we enjoyed our night.
The food was absolutely delicious and the service was amazing. Will definitely go again!
Lovely place but our waiter wasn’t very charismatic or engaged. The background music was awful like a rave 🤣. Food was nice but very expensive drinks. Family of four for just short of £200 felt steep and we were driving so not much alcohol either.
Been to steak and lobster a few times and really enjoyed it but this time i noticed they had changed their menu and wasnt a fan to be honest. Prefer the old menu!
Being hounded to pay the bill even though we were still eating main course
Asked for more water on the table and hounded again
Food superb but the hounding got pay the bill spoilt it
We were going to have dessert and coffee but didn’t bother as fed up of being chased
Over priced and not great quality, steak fatty too much for a ribeye. Lobster tasteless.
Confirmed experience of Airport Hotel Restaurants.
The food is very good and an excellent choice of menu options on a busy night. The service was a little slow but could be expected on NYE. I will be returning again.
The food was excellent but the menu when booking The menu was misleading.
I was given the option of a la carte or the NYE menu when booking but only the NYE menu was available at the restaurant.
The waiter brought our third course before and had to remind them that we were still awaiting our second course.
There was an extremely loud group of people right behind us, which ware very annoying.
The food itself was very enjoyable.
The food is always great here!
However on NYE it was very understaffed and we (everyone) waited a long time for everything. The waiters were way too stretched to even give any kind of service, they were all working extremely hard.
Everybody had to get the 4 course special menu with 2 glasses of prosecco, even if you didn’t want it. (We don’t drink prosecco - it went to waste) and pay for it of course.
Tables that came after us got their first course before us and after 20 minutes we asked the waiter about our first course, and he checked with the kitchen and brought out the second course. So we didn’t even get the first course.
Of course we wouldn’t be happy paying for 4 courses when we didn’t even receive one of them. My complaint is that when we explained this to the manager at the end, he acted suspicious and asked if we had asked the waiter about the starter, which we had. It felt like he thought we were lying. It took a little back and forth for him to take the 2 glasses of wine I had off the bill to make up for it.
Other than that the food was great, our waiter was nice but he just had too many tables to cover himself. Just felt anyone there on nye around that time was entitled to some kind of discount as the waits were so long, there were mix ups etc
But especially that we didn’t even get the first course, we shouldn’t have had to argue with manager to not have to pay full price for food we didn’t even receive.
OpenTable ダイナー777名によるSteak & Lobster Heathrowの評価は4.2☆です。