Sugar Factory - Rosemont
Sugar Factory's Signature Sauce, American Cheese and Crispy Onions
Steak & Eggs
8 oz. Top Sirloin, Two Eggs any style with Bearnaise Sauce
Smoked Brisket Sandwich
12-hour hickory-smoked brisket, homemade barbecue sauce, cheddar cheese, onion strings, horseradish creme, beefsteak tomato, served on French bread with side of coleslaw
I love it I had fun
I used to go to the other Sugar Factory location in River North but I had to get my fix so I drove out to Rosemont and THEY DID NOT DISAPPOINT!!!! Not a long wait time after my reservationn, food was fast, excellent. Our waiter was kind, accommodating and always there when we needed. Very good service I would recommend to ANYONE AND EVERYONE to go to this location. Extremely sanitary as well, I am in utter awe at how great of an experience I have had here.
Great service, atmosphere, manager checked up on us besides our waitress to make sure we were good! Food was delicious! The whole staff was pleasant and great!
My first time there me and my family has a amazing time especially the birthday girl my baby turned 18 and it was a first experience for my family and we had a great time
Quality of food does not match price. Food better at D&B.
Shakes are fun novelty but accessories like donut, etc are stale.
Excelent for special celebrations. Food is good but nothing outstanding. A little overpriced.
Fun experience but pricey for some of it. Go for a burger....my salad was definitely not worth the money. Overall good place to say we tried.
Overpriced disgusting food. Dessert was terrible as well. The only thing good were the drinks.
Totally worth it! My 11yr old was in aww. It was a bit costly but again totally worth it
Delicious, but very expensive. It is questionable if worth it but a good expiriance.
Great birthday party for my daughter! Great service, great drinks and food! I love the Rosemont location. Chicago location is nice but the service isn’t as personal - it’s more “get them in, get them out”. Rosemont - top notch!!
Very good food nice workers and great ser
Great time and amazing food and enjoy myself there
If you not prepared to pay for way overpriced food & listen to loud music and strobe lights and grown ppl screaming all dam evening like its nightclub. Definitely stay away from this place. I assumed its a place for kids to eat and get candy afterwards, but it seems like the young adults have made this a routine spot other than a nightclub. I will NEVER return here!
Made reservations and still had to wait quite a while. The food was average the drinks where very disappointing. The service was poor, which is why I'm sure they charge that 20% service fee. We still tipped the waiter though. We realized that we were going to be in for a bad experience when the waiters and servers where talking to each other about our waiter in Spanish saying his service is always bad and he always messes up the orders. Needless to say thats exactly what happened ordered a milk snake and never received it, probably the only thing that could have saved the night. Seriously, there's nothing a good milkshake can't fix; but in this case we will never know.
They don’t follow covid guidelines for seating.. my back next to someone is definitely not 6 feet.. also should list on the website the 20% service charge
A wider variety menu for starters would be nice. Not much seafood to choose from. The quality of the food was amazing. Service was pretty good as well. Drinks were.... different (in a good way) drinks were very expensive.
Don’t eat here. Steak is way overpriced and isn’t good in anyway. Fries were bad too. How do you mess up fries? First time I ate fries I didn’t like. The drink left a horrible after taste. For $38 my date and I drank less than a quarter of the whole drink. The waiter took forever to bring us our check. It wasn’t until we went up to the front desk that the lady working there went to go look for my waiter to bring me the check. And he got a 20% tip automatically included?? I don’t mind leaving a good tip but give me the option to tip whatever I feel they deserve.
Everyone was great and courteous definitely enjoyed ourselves for my daughter 8th Birthday!!!. Thank you!
Everything was wonderful only thing I would say is that the food was good. I got the chicken breast sandwich, but I had to ask for different bread because the bread that it came with was extremely too hard.
Pricey for a one time thing but worth the memories I shared for my daughters 14th birthday. Our was on point not once did I have to ask for anything. Our allergy accommodations were met. Would recommend a group outing instead of a few people.
Atmosphere was great I enjoyed the whole experience will surely visit again
Food was expensive and average at best. You are going for the experience and atmosphere which is quite elaborate and well done.
Me and my girlfriend really enjoyed this place and it was a really good choice for our one year anniversary
Definitely not implementing the 6ft rule. Wayyyyy too many people too close everywhere. I did not like that. Drinks are way overpriced also. Just ok. Wont return til Covid is over and even then they need to come up with a better way to social distance 😒
I really think the check in host was very rude and i didn’t stay to dine in. Just because how rude she was. Place already over priced then to get that kind of services I wasn’t about to dine there.
The servers were absolutely kind and helpful during our birthday celebration. The atmosphere was amazing! It was clean and fun! I recommend the Sugar Factory in Rosemont to anyone and I plan on coming back!
I did not eat there based on the reviews of others. It is pricey but it is for the kids. The alcoholic drink was not great.
My overall experience was great! Although I did make a reservation and still had to wait a great amount of time. Also I booked for an anniversary which there isn’t anything special that comes with it so I’m not for sure why there is an option to pick what it was that I was celebrating
Took my niece for her birthday and she loved it. She had a blast,
First time visiting Sugar Factory in Rosemont, IL, and it’s OVERPRICED as they probably all are! Food and drinks were just ok for the price. Had to keep calling our waiter over because he kept walking away before we could finalize anything as if he was overwhelmed, and irritated. He couldn’t recommend any food because he said he don’t eat that, nor any drinks because he don’t drink them...Really?? Another interesting thing happened at the end of drinking one of the big signature drinks... it tasted quite strange to the point it made us cough! I assume it’s dry ice or whatever is used to make the drink look like a science project. Even after all of that, we went to the candy store area, and it’s also OVERPRICED! Like my goodness is the weight scale rigged!!?? Needless to say, our visit was a DISAPPOINTMENT!
My server was great! The food was delicious! The drinks were excellent!
We had a confirmed reservation and ended up having to wait 20 minutes for our table. Service / staff was decent However it was extremely loud inside. State law requires staff to wear gloves and our waiter kept on the SAME gloves as he went to different tables, the bar, the kitchen and touched different things. The food was average and there was only 2 stalls open in the ladies room (1 was out of service & the other out of toilet tissue). The line was literally out the door.
This spot is always a kids favorite. The service was good and the food is decent. I just don't think paying $200 for a party of 4 (including 2 kids and no alcohol) is worth the money. You can go to a high end restaurant and have a nice dinner with alcohol for that price! And to not have a kids menu is also crazy.
Celebrated my daughter 13th birthday, and it was everything and more! Great Waiter, for it to be packed food and drinks came out fast! Lobe it. Great experience
Fun restaurant to visit.
The only down side we had was being sat outdoors and attacked by bees
It was my daughters 11th birthday we were celebrating. The server was nice but my daughters milkshake order along with a birthday sparkler as ordered was not brought out as all her other friends milkshakes were. She had to wait another 10 mins. Not a good feeling for the birthday girl.
We also waited 15-20 mins for our bill so we could leave.
Food was ok but don’t order food. It’s wasn’t worth it. Service was not good. Luckily the desserts are delicious.
We waited over 10 mins for a waiter to bring our utensils and water and another 7 mins to order our food. Once the food order was placed it came out within 15 mins. The waiter was very curteous and did her best to make our experience enjoyable. The food was good overall but not great with the exception of their fettuccini pasta. Self-serve gummy station was not filled however, the candy dispensers above were. When we entered the restaurant to use the restroom, several women walked around without a mask. There was a 20 percent service charge automatically added to the bill and water bottles were sold to guests in order to avoid cup usage.
Went to celebrate my daughter's 15th birthday. We had an amazing time. Will definitely be back!
OpenTable ダイナー4296名によるSugar Factory - Rosemontの評価は3.8☆です。