The Ashburn - Loews Chicago O'Hare
Waitress was great! Service was fabulous. Food was fresh and well prepared.
Hello Walt, Thank you for sharing your great experience with us! I appreciate that your server and service stood out, and I would like to share this and give recognition to the person who took care of you. Could you please reach out at your convenience to tell me more about when you dined with us? A reply here is fine, or if you prefer to speak directly please call (847) 447-4273. Come back soon to see the upcoming new menu items! Respectfully, Charles Campbell - Ashburn Supervisor
Good food, good ambiance, great service, reasonable prices. Very empty on a Friday night but it's at a hotel in the burbs so not shocking. They were out of a fair amount of items on the menu though, which I found offputting. It was 6pm on a Friday, not 9pm on a Sunday. How are they out of anything that early into the weekend?
Hello Bryan! Thank you for taking time out to leave us a review; we appreciate the feedback. We will be having a new menu soon, and so I hope you can come and experience some of the incredible offerings after the rush of the holidays. Always feel free to reach out! Respectfully, Charles Campbell - Ashburn Supervisor
Saw a show at the hotel then dinner! Glad to have an option that pleases multiple palates on site.
Hello, and thank for for reviewing us! I am very glad that you enjoyed our menu; we take every effort to provide something delicious and approachable for the enormous variety of tastes arriving at a hotel near an international airport! I hope you are able to visit again soon; we change our menu fairly regularly based on the season. I want to know how to earn 5 Stars in all categories! Respectfully, Charles Campbell - Ashburn Supervisor
Girls getaway- High school friends for 45-48 years .
Wanted good food, good drinks, and lots of laughs!!!
Accomplished all three.. thank u
Hello! Thank you for such a wonderful review! I am very glad that you chose to celebrate with friends, and make more memories at The Ashburn. Please feel free to reach out when returning, whether on your own, or when your group gathers once more. We love playing what parts we may in adding to the joy of our guests! Respectfully, Charles Campbell - Ashburn Supervisor
Great steel cut oats, perfectly cooked! Service was also good. :)
Hello lmgbme! I am glad that you had a fantastic breakfast and enjoyed the service at your table! Our steel cut oats are one of the more satisfying things on our amazing breakfast buffet, and I hope you enjoyed some of the house-made garnishes with it. You must return soon; we have some menu changes on the horizon! Respectfully, Charles Campbell - Ashburn Supervisor
Delicious foods, great appetizers and desserts. I would absolutely visit again. Delish.
Hello KellyM! Thank you for reviewing us! I am glad that you had a wonderful time with us, and I hope you are able to visit again soon. We are always developing new and exciting things to offer; 2020 will have even more fantastic cocktails and plated items! Respectfully, Charles Campbell - Ashburn Supervisor
The food was excellent and the service was top notch, thoughtful and attentive. We really enjoyed our dinner and the ambience.
Hello LMJJones, Thank you for such a warm review! We constantly strive to provide a 5-Star experience to all guests, and I am very glad we hit that mark in your case. I hope you can visit again soon for some of those special occasions in your life, or just to have a peaceful meal; we always have something new to share. I hope you always feel free to reach out when returning! Respectfully, Charles Campbell - Ashburn Supervisor
We were a group of 8 and everyone loved the food. Servers were very attentive.
Hello Ms. S. Thank you for joining us, and for taking time out to leave a review! I am glad that you had the 5-Star experience we work to provide each guest, and I am glad we found appealing items for the Vegans and Vegetarians in your group. We have an exceptionally creative Team of chefs; hopefully you will be able to visit again soon to see what surprises they have in store! Please feel free to reach out when you return! Respectfully, Charles Campbell - Ashburn Supervisor
Service was awful. We were there for breakfast. After offering us coffee and juice, no one came by for over 20 minutes. We think it might have been a ploy to get us to go to the buffet ($25 per person) vs ordering off the menu (average $15 per person) as time was tight as it typically is for business men at breakfast.
Mr. H. Please accept my apologies for your experience, and I thank you for bringing this to my attention. Please be assured that we are happy to serve you from the a la carte menu if that is your choice, and we will certainly address the situation and share your comments with our Team. I hope you always feel welcomed here, and feel free to reach out when you return. Respectfully, Charles Campbell - Ashburn Supervisor
We had the grilled chicken sandwich and the reuben sandwich, very very good!!!!
Hello Mr. P. We are grateful that you left a review, and appreciate your compliments! Our house-brined corned beef is a popular choice for our guests; I hope you are able to enjoy it again soon. We just launched a new cocktail menu, and a new dessert. Please feel free to reach out when you return; I always like to share what is new! Respectfully, Charles Campbell - Ashburn Supervisor
Incredible service. Food was good although the bread would have been better if it had been warm. Large portions. $17 for a glass of Reisling was a tad pricey.
Hello, Thank you for taking the time to leave a review! I am glad you were completely satisfied by your service. I also enjoy warmed or toasted bread on some sandwiches; please be assured we would be happy to customize your order in that way for you. I hope you feel welcomed to reach out when you return, I'd really love to earn that 5th Star! Respectfully, Charles Campbell - Ashburn Supervisor
We brought my brother here to dinner since he was in town for business. As usual The Ashburn didn’t disappoint! He loved the Ashburn pizza, we also shared the NY strip and the chicken (there were 4 of us) which is my favorite dish. As usual the wines were superb! Looking forward to returning!
Hello Doctor! Thank you for such praise! It was wonderful to see you again, and I am so very glad that your brother had a delightful visit. The Prisoner is one of our more exciting wines, and I cannot think of a better way to have a luxurious dinner than a bottle of that with one of our hand-cut steaks. I always appreciate our chats when you visit, and I hope you always feel welcomed to reach out when you are here! Respectfully, Charles Campbell - Ashburn Supervisor
Food was really good and the prices are pretty reasonable .
Hello, I am glad that you had a wonderful experience with us. Please feel free to reach out when you return; I love finding out how we can achieve a 5-Star rating for you! Respectfully, Charles Campbell - Ashburn Supervisor
Unfortunately we were disappointed with our visit to the Ashburn. Started out with no lemonade for my Arnold Palmer. Next we ordered an appetizer and a wedge salad which was never brought to our table, we were given all of our main entrees and that is all. We were offered free dessert which we decided to have. They were out of the gelato flavor my son requested, he got a different one. My bread pudding was on the dry side. Two people ordered Fish and Chips, there was a lot of breading and not so much fish.
Hard to say if I would recommend The Ashburn. It might just have been a bad night.
Ms. F., Thank you for taking the time to post concerns; I am so very sorry about your experience that night. The Ashburn strives to provide each guest a 5-Star visit every time, and I apologize that in your case we did not hit that mark. We will share this feedback with our Team, and I hope that you feel free to reach out to me when you next have an opportunity to visit. We plan to launch our Fall menu soon; come and see what is new! Respectfully, Charles Campbell - Ashburn Supervisor
Hello, Thank you so very much for such a positive review! We are dedicated to offering each guest a 5-Star experience, and I am glad you were satisfied in that regard. You must return soon; our Fall menu is just around the corner! Please feel free to reach out when you return! Respectfully, Charles Campbell - Ashburn Supervisor
Food was awesome, service was great and attentive, would highly recommend this place.
Moises was an amazing server! Everyone was so kind and quick to serve us as well as resolve any issues we had. The food tasted incredible! I would dine here any day
Good food, great service, great atmosphere. Convenient location
We dined here prior to a concert at the Rosemont Theater across the street. With the exception of the cranky woman at the front, it was excellent and we highly recommend! Our waiter was outstanding. He asked about our plans and if they included the show, and he followed by making sure our meal was served as swiftly as possible. I regret we didn’t make note of his name. My son loved his burger, hubby and guest really enjoyed their bolognese, another enjoyed his fish fry, and I really enjoyed a pizza with accommodating GF crust and held the cheese to make it vegan. I’d go back!0
Really great find. This place was perfect. Before we even got to the drinks and food, the staff was amazing. They ALL were super friendly and attentive. It was our first visit, we wrent even guests of the hotel and we were treated amazingly well. Then the food and cocktails did not disappoint! The cocktails were great, a bit strong for me but for the price I would hope that they would be. The burger was amazing and a pulled pork special was so flavorful. The cookie dessert was perfect. Definitely a great find, will visit again when in the area!
Very clean and well run operation. Staff is exceptional!
Great dining experience before a concert at the Rosemont Theatre. Excellent service with a warm, welcoming, and courteous staff. Perfect menu options with a good variety.
Although the service is pleasant, I have experienced gaps in attentiveness.
Friends and I went during restaurant week. We each ordered from the set menu. $38 for appetizer, main dish and desert. There were 3 choices of appetizer and main dish, so we got one of each and sampled everything. The portions were very generous and food was delicious. You got a lot of food for the money. It was actually too much food. Restaurant is eerily quiet. Couldn't understand why it was so empty. Host was not particularly friendly but the other staff made up for it.
Pre concert for Rick Braun. Our waiter was terrific (sorry I’m blanking on his name!). We ordered way too much food - a pizza AND entrees but they were just as good the next day. Lovely restaurant with good choices. And a wonderful intimate venue for smooth jazz is just down the hall!
Saturday morning breakfast with college friends; perfect central location for all of us! Food and service were both very good - no complaints. The place was very quiet; not many guest at the hour we went.
From the time we walked in our experience was delightful. The host was friendly & our server,Sid, was very pleasant and accommodating. We ordered a pizza & a burger. Both were delicious.
Awesome service. The food was great
The dinner took a very long time to arrive, we were going to a show, and since it took so long we had to skip dessert. Worse, I had phoned ahead a told them we were out for my daughter's birthday (25) and they did nothing for her or even recognize that we were celebrating. I'd give them another chance, but if it were like this again we will not return.
Great food and service
Ashburn saved the day!!! We had a horrible time at McCormick and schmicks. I quickly booked a reservation at Ashburn's. The food was great the service was great and the drinks were delicious!!! Will most definitely go again.
We had the best two waiters who gave excellent service. there were 6 of us and each one enjoyed their food and special attention. it was possible for six people to have a conversation and a leisurely meal. everyone was very happy with their food.
New Year’s Eve celebration.
I've been here twice. Once for a working breakfast meeting. I had the cheese blintzes with blueberry sauce. OMG so delicious. Just went again for dinner with a friend. We ordered and shared the baked feta and the avocado tacos. She is vegetarian and enjoyed both dishes. As a non-vegetarian, I also enjoyed both. We also had some of the seasonal cocktails and enjoyed them. They also validate parking from the Lowe's hotel parking garage.
Everyone in the party enjoyed their drinks and said their meal was delicious! Also, we had a pleasant birthday surprise/dessert for the birthday boy..thank you for making it an incredible dinner!
Unfortunately, the menu options are very limited. The food was good but would not make me come back for it. I LOVE the hotel, however.
Lunch with a friend and our daughters after cheer competition! Our waitress was very well versed on the menu. I was thinking the fried avocado tacos (which is an appetizer) she immediately said it would suffice as my meal. She was right! They tacos were delicious and so filling I was able to share with my friend. I also had a bite of the pizza my friend ordered - Ashburn Classic - which was just as tasty as the tacos! The waitress even suggested getting the giardiniera on the side because they would become even spicer when heated on the pizza. Our girls were very satisfied with the kids options - definitely kid friendly!
The restaurant offered a VERY limited menu and never informed us until we sat at the table.
We sat in the bar and had Martinis before dinner - they were served in margarita glasses which was a bit odd and on the bar counter right in front of us there was a huge slab of bacon and a head of lettuce - unwrapped! When we inquired why this was the bartender said it was for Bloody Mary garnish... (move it off the bar - unsanitary.) Our bar tab for 4 cocktails was almost $50 with tip! After cocktails, our party of 4 was seated at a huge round table in the main dining area that made conversation almost impossible without yelling. (The table could easily have sat 8!) Our waiter kept pushing the 3 most expensive items on the menu, then he started rushing us to order because “the kitchen was busy” - we were there at 7 pm, no where near closing time. When we didn’t follow his menu recommendations he seemed annoyed. Two of our meals were wrong had to be sent back so we ate in stages, awkward. The food overall was mediocre especially for the price. This was our first visit and we’re not in a hurry to return.
Tremendous service, great atmosphere, excellent food, the place is exceptional. I plan to return.