当店の安全対策をご覧いただけます

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The Black Swan Ockham

4.3
評価・口コミ(1312)
26~40 ポンド
イギリス料理

人気のタグ:

テラス席
評判のランチ
車で行く価値あり
のどかなSurreyの田園地帯に囲まれたThe Black Swan Ockhamは、新鮮な地元産の最高の季節の食材を使用した創作イギリス料理を提供している、地元の料理のホットスポットです。 楽しく幅広い料理を提供するパブ&レストランで、暖炉やたくさんの快適な席がある国際的な内装です。素晴らしい各国のワインリスト、本物のエールを楽しめます。夏季には、美しい庭園内にある、Surreyで最高の屋外席も利用できます。

安全対策

清掃と消毒
  • 座席間の表面を消毒します
  • 共有エリアは毎日徹底して清掃します
  • デジタル、使い捨て、または消毒済みのメニューをご提供します
  • お客様に消毒剤またはウェットティッシュをご提供します
  • コンタクトレス決済をご利用になれます
ソーシャルディスタンス
  • 一度にご来店可能なお客様の人数を制限します
  • 共有エリアでの距離を確保します
  • テーブル間の距離を通常より広く取ります
  • 病気のスタッフの職場への出入りを禁止します
個人用保護具
  • 接客担当者はマスクを着用します
ダイナー1312人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.3最近の評価をもとに集計
4.2
お料理
4.3
サービス
4.2
雰囲気
4.0
コストパフォーマンス
騒音レベル · 普通
86%の人 がオススメすると言っています
ダイナーが選ぶベストレストラン
並べ替え
絞込み
s
simonn
ロンドン
評価・口コミ(2)
3日前にご来店
総合2お料理4サービス2雰囲気2

The meal was good, but over priced for what is just decent pub food. The member of staff on the door was slow/clunky/not welcoming, and the waitress that served us not at all good - 2 or 3 attempts to up sell, a running commentary at our every order, and finally mentioning that the 12.5% service charge was needed by her to top up her wages. We paid it, but I don't want to hear that. In addition to the "discretionary" of 12.5% service charge a small "optional" charitable donation was added. People need to pay their staff a sensible salary, let guests make the choice on service fee without suggesting what they feel is "appropriate", and waitresses should greet, explain the menu/specials, be attentive, but not intrusive, and definitely not add a running commentary about "great choice", "I like that", "would you like rose instead of brut", "would you likes a side of..." etc. etc. Just very irritating. Pub restaurant owners should make charitable donations from their own pockets rather than expecting guests to sign up to the pub's charity of choice !

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AL
AnnL
サリー
評価・口コミ(7)
3日前にご来店
総合3お料理3サービス2雰囲気3

After we were sat at table - we waited 25 minutes and then we sought waitress to take order!! Our first choice of the pie - we was told not ready and to order something different!! And it was at least 45 minutes until we had our meal. Once again at end of meal we had to seek waitress to get the bill.

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I
Ilovefood
サリー
評価・口コミ(2)
4日前にご来店
総合3お料理3サービス3雰囲気3

Food very average given price. Polite engaging staff but really slow service.

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r
rebeccah
ロンドン
評価・口コミ(2)
5日前にご来店
総合2お料理4サービス1雰囲気5

Unfortunately despite booking we had to wait 20 minutes for a table. TheN unfortunately the food took a really long time to arrive. Once it did one main along with all of the sides were served but we had to wait 15 minutes for the remaining mains. All in all the service was a bit of a disaster and the dinner less enjoyable as a result. Our booking was at 5.15 and the restaurant reasonably quiet for most of the service. We got a big sorry for our troubles but nothing else.

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OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
5日前にご来店
総合5お料理5サービス5雰囲気5

Amazing Sunday roast dinner & was very pleased by the service & cleanliness of the pub. The place is stunning & feels like your miles from it all which is just what’s needed right now.

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AE
AlyE
サリー
評価・口コミ(1)
5日前にご来店
総合5お料理5サービス5雰囲気4

Had a fantastic meal at the Black Swan. The staff were really great - superb service by charming and attentive waitress called Jo. We were really made to feel at home and comfortable in what are very trying circumstances for hospitality at the moment. Everyone at the table was really pleased with their food (which is unusual) and the choice of wines by the glass is brilliant. Also wonderful to be able to get Champagne by the glass rather than just prosecco. We don't live nearby but will make an effort to go again because it was worth it.

The Black Swan Ockham
1日日前に返信

Dear Guest, thank you for such a wonderful review! I have passed your feedback on to Jo and the rest of our team! We hope to see you soon again!

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M
Milky
サリー
評価・口コミ(8)
5日前にご来店
総合5お料理5サービス5雰囲気5

Enjoyed the Sunday roast, with starters and a very good cheesecake dessert. Decent kids choices and a well poured pint of Landlord. Service attentive but lot overbearing.

The Black Swan Ockham
1日日前に返信

Dear Guest, thank you for taking the time to leave us 5 star review! We hope to see you soon!

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NW
NicholasW
バッキンガムシャー
評価・口コミ(2)
6日前にご来店
総合4お料理4サービス4雰囲気4

A
Most enjoyable lunch in pleasant surroundings and good distancing. The fresh fish was cooked perfectly all leading to. A good Saturday and agreement to return

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BB
BeckyBoo
サリー
評価・口コミ(1)
6日前にご来店
総合4お料理3サービス5雰囲気5

I ordered the egg, avocado on sourdough from the lunch menu. It was very tasty but rather small for its £9 price tag. 2 eggs and a few slices of avocado on only one thin piece of toast. Was still hungry.

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LM
LauM
評価・口コミ(1)
6日前にご来店
総合5お料理5サービス5雰囲気5

Really great pub with friendly service, good food, nice decor and ambience. We enjoyed a lovely birthday lunch here and will be back again soon.

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JT
JosephT
ロンドン
評価・口コミ(1)
6日前にご来店
総合3お料理3サービス4雰囲気4

Nice atmosphere and decor, close to a nice walk. Pub was quite busy when we went but COVID safety measures were in place. Food was very average especially onion soup But bill was still very high. Service was good though.

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HS
HollyS
ロンドン
評価・口コミ(1)
6日前にご来店
総合5お料理5サービス5雰囲気5

We had a wonderful meal, made all the better by the attentive staff. Nothing was a problem and they went out of their way to look after us. The food was absolutely delicious and we'll definitely be coming back!

The Black Swan Ockham
1日日前に返信

Dear Holly, thank you so much for your kind words! Have a great weekend!

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R
Robinson
ロンドン
評価・口コミ(7)
6日前にご来店
総合5お料理4サービス5雰囲気4

Lovely meal with friends. The children liked the lanterns, the service was great and the food was really good.

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RJ
RachelJ
評価・口コミ(1)
7日前にご来店
総合4お料理4サービス5雰囲気5

Lovely cosy pub with great staff and food. Log burner is especially welcoming.

The Black Swan Ockham
1日日前に返信

Dear Rachel, thank you for your lovely comments! We hope to see you in the nearest future!

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RH
RupertH
サリー
評価・口コミ(1)
7日前にご来店
総合5お料理5サービス5雰囲気4

Best local pub food experienced since lockdown. Great menu, well cooked; plus friendly, prompt service

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SO
SuzieO
サリー
評価・口コミ(1)
7日前にご来店
総合4お料理5サービス3雰囲気5

Lovely meal but main took a long while to come- unusual as we have eaten here twice before.

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AN
AndrewN
ロンドン
評価・口コミ(2)
7日前にご来店
総合5お料理4サービス5雰囲気4

My first visit but I will return. Very warm welcome and friendly staff.

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AE
AndrewE
ロンドン
評価・口コミ(6)
2020年10月22日にご来店
総合5お料理5サービス5雰囲気3

Another excellent Black Swan meal. Pity we had to eat outside. Excellent nonetheless.

The Black Swan Ockham
1日日前に返信

Dear Andrew, thank you for taking the time to leave us such a great review! We hope to see you soon again!

通報する
BC
BethC
評価・口コミ(1)
2020年10月22日にご来店
総合5お料理5サービス5雰囲気5

Michael (Mikel) was lovely and very attentive, great service and great food and cocktails.

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S
Sibs
サリー
評価・口コミ(1)
2020年10月22日にご来店
総合5お料理5サービス5雰囲気5

Simply very good. Great fish and chips served by polite, friendly staff. Proper Covid caution too. Thank you Black Swan.

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JR
JohnR
サリー
評価・口コミ(1)
2020年10月21日にご来店
総合5お料理5サービス5雰囲気3

Due to the fact that’s this pub is in Tiers 2. The staffs did everything to look after us , we had to sit outside due to two bubbles ! Great food

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OT
OpenTable ダイナー
ロンドン
評価・口コミ(2)
2020年10月20日にご来店
総合3お料理3サービス3雰囲気3

We were all asked to give our phone details not to the NHS app but for the restaurants own database. Only then were we allowed to be seated outdoors. I had requested a table on the verandah but was shown a very windy table. We eventually were given a table on the sunny side out of the wind. We were handed incorrect menus from their Sunday lunch as well as their lunch menus. Once ordered the food came quickly (hardly anyone there) and was good.
The service charge of 12.5% was a bit steep given our experience. It’s just a pub!!!
Doubt we will return even though we are fairly local. It’s just a money-making machine.

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JC
JennyC
サリー
評価・口コミ(1)
2020年10月19日にご来店
総合4お料理4サービス5雰囲気3

Unusual circumstances as start of level 2 lock down

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JT
JoannaT
評価・口コミ(1)
2020年10月18日にご来店
総合5お料理4サービス5雰囲気4

Fantastic personal service! Food was delicious. Although we could do with a view more options on the children’s menu, please.

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AS
AmberS
評価・口コミ(1)
2020年10月18日にご来店
総合5お料理5サービス5雰囲気5

Food and service was absolutely brilliant. Best Sunday roast I’ve had out in a long time.

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BA
BARBARA
評価・口コミ(1)
2020年10月18日にご来店
総合4お料理3サービス5雰囲気4

Very friendly and helpful staff. Was busy but all safety precautions in place and tables were placed well apart.
Food was tasty and well cooked using fresh ingredients but was disappointed at menu choice. I'm allergic to shellfish/crustaceans and don't eat red meat. I have also recently discovered an intolerance to gluten that is health-related so need to avoid wheat products.
Basically there was only 1 menu item I could have: roast chicken - and that was without the Yorkshire pudding and stuffing. The majority of side items (that I didn't already have as part of my meal) contained gluten and the only dessert option was ice-cream. If I was vegetarian and gluten-free then I wouldn't have been able to eat anything.
So ... lovely pub but won't be going back for a meal until they expand their menu a bit more.

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JB
JonB
コーンウォール、デボン
評価・口コミ(2)
2020年10月18日にご来店
総合5お料理5サービス5雰囲気4

Excellent food and service if a little pricey.

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JL
JulianL
サリー
評価・口コミ(1)
2020年10月17日にご来店
総合5お料理5サービス5雰囲気5

Surprising good meal - excellent soft shell crab and unusually good rib-eye steak. Excellent and friendly service

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FS
FleurS
評価・口コミ(1)
2020年10月17日にご来店
総合4お料理3サービス4雰囲気3

Not quite as special as we remembered but still a good meal out. Soggy burger bun replaced with no question. Mayonnaise was not good - straight out of cash and carry jar! But these were small details. Service was very diligent and timely. We will go back for sure.

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GW
GW2020
評価・口コミ(1)
2020年10月17日にご来店
総合5お料理5サービス5雰囲気4

Great food and wonderful service from our waitress, Joanne.
We'll definitely be going back.

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NB
NicoleB
ロンドン
評価・口コミ(1)
2020年10月17日にご来店
総合5お料理5サービス4雰囲気5

Lovely countryside pub with great local walks. Had the fish and chips, and it was delicious, as well as the cheesecake for dessert which was as delightful. The ambience is very chilled and welcoming and the decor is beautiful

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OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2020年10月16日にご来店
総合5お料理5サービス4雰囲気4

Lovely setting and great food

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M
sueM
ロンドン
評価・口コミ(1)
2020年10月16日にご来店
総合4お料理3サービス5雰囲気3

I just want to say that your staff were excellent. In these difficult times we received excellent, courteous, friendly and attentive attention!!!
We felt safe too.

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MB
MarkB
サリー
評価・口コミ(1)
2020年10月16日にご来店
総合5お料理5サービス5雰囲気5

We enjoyed a lovely lunchtime meal outside. All the staff we engaged with were friendly & helpful. Lovely environment too. Will be returning soon.

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SG
SoniaG
サリー
評価・口コミ(1)
2020年10月16日にご来店
総合4お料理4サービス5雰囲気5

A large pub with good parking facilities. The service was excellent and the food was lovely. I would certainly visit again. We were seated inside near the bar, however there is plenty of both indoor and outdoor seating.

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R
Rookie
マイアミ、フロリダ州南東部
評価・口コミ(4)
2020年10月15日にご来店
総合4お料理4サービス5雰囲気4

Lovely dinner and drinks with friends. We had the Chicken, ham and leek pie which was a good size and very tasty.

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JS
JaneS
サリー
評価・口コミ(2)
2020年10月15日にご来店
総合3お料理2サービス4雰囲気3

The food wasn’t great but not awful in the summer we had wonderful delicious food and felt great value not so this time

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P
Phil
評価・口コミ(1)
2020年10月13日にご来店
総合5お料理5サービス5雰囲気5

A reliable favourite, great menu, good size portions - very helpful staff.

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A
Aussiegirl
サリー
評価・口コミ(1)
2020年10月12日にご来店
総合3お料理3サービス2雰囲気3

Slow to serve and couldn't find someone to give us the bill.....staff busy chatting.

通報する
AW
AndrewW
ロンドン
評価・口コミ(3)
2020年10月11日にご来店
総合1お料理2サービス3雰囲気2

Came for a birthday meal but very disappointing and can’t help but feel this restaurant has lost its way from a food, ambience and service perspective. The Sunday menu selection was really poor. Starters seemed to be from a completely different menu theme (soft shell crab with kimchi and avocado) compared to mains (standard roasts, burger or fish and chips). The roasts were ok albeit that the Yorkshire’s were dry and had been kept warm for hours and the presentation was poor, burger also ok but patty’s were dry. Fish however was good - a well sized portion and seemingly freshish still. However the thing that massively ruined the experience was the smell inside the restaurant. Something was wrong with the drains in the toilets and the smell inside the restaurant was appalling. They’d left the doors open to try and get rid of it but it was too cold so they were forced to close them. But no apology or mention from the volumes of waiting staff who were sitting around chatting or playing jousting games with cardboard tubes. Just a casual mention at the end of ‘oh yes there’s a problem with the drains’ as we left. In all honesty the restaurant should not have been open with a problem like that.

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よくある質問

OpenTable ダイナー1312名によるThe Black Swan Ockhamの評価は4.3☆です。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。現地の制限により、現時点では予約を受け付けていない場合がありますのでご留意ください。