The Black Swan Ockham
Food was really good, especially the camembert sharer. Outside seating was lovely, and there were heaters outside, although we didn’t need them as the weather was nice.
Nice outside evening meal, service excellent.
Some attention to detail would raise the overall score. Grass needing cutting several broken boarded windows in main house.
Booking honoured despite early arrival.
We had a lovely family meal at the Black Swan. A warm evening so we were seated outside, but the atmosphere was calm and very welcoming. Staff were very attentive to our every need and regularly checked on us throughout the meal. The food was cooked to perfection. Would definitely return.
Lovely pub, stylish decorated. Great food, great service. Lovely atmosphere too.
Private party being held in the garden ~ brilliant holiday atmosphere ...
Not a very warm welcome on arrival. Very slow and distant service. We were not the only guests to experience this given the comments we overheard from nearby tables. We would have ordered more drinks and coffee after our lunch but nobody came near us to take an order. We had to work hard to get someone to take a dessert order! The place wasn't full and there were plenty of staff who stood around chatting for quite a lot of the time, so no excuses there. Food was great but the service was very off given the prices they were charging. Overall, quite disappointed.
good location, great service aand food was outstanding.
Loved atmosphere great service and very good food.
Great to be able to eat outside - great food and drinks
Lovely setting, great food, Covid measures in place, we will be back!
Lovely , gastro pub with plenty of outdoor seating. The staff and service were excellent! Our party of four had booked in advance. The food was very good, however only gave four stars because they ran out of the main dish that we had ordered. There was no problem choosing a substitute, lovely dish from the menu, though. The staff were amiable and kindly took some pictures of us for our albums. We look forward to eating there again, soon.
Dear Lisa, thank you for your kind review. We look forward seeing you here again! Many thanks, Asta Deputy manager
Lovely place, eating in garden, lovely food. Good adherence to Covid-19 rules. Only problem was noise from busy heavy traffic to and from nearby quarry!
Dear Janet, thank you for taking the time to leave us your feedback. We hope to see you very soon again. Kind regards, Asta Deputy manager
Very nice pleasant surrounds. Great that you can book for a table in the garden. Difficult to beat on a nice sunny day.
Dear Mark, thank you for recommending us. We hope to see you soon again. Have a lovely weekend. Many thanks, Asta Deputy manager
Always has been great and back with aplomb - what's not to love about this place? Attentive staff; Covid safe and just lovely to back in the gardens.
Dear Bennis, thank you so much for your kind words. We hope to see you in the nearest future! Kind regards, Asta Deputy manager
Excellent experience. Really good food and staff very welcoming
Dear Maryl. thank you for taking the time to leave us this feedback about your recent visit. Take care! Kind regards, Asta Deputy manager
Excellent service. And good food what more to be said
Dear David, great to hear you enjoyed your visit to our pub. Hope to see you again soon! Kind regards, Asta Deputy manager
On a sunny evening The black swan was a beautiful venue. A bit pricey but worth it. More vegan choice would be good tho I know menus are limited right now. The vegan burger not great.
However..The VERY best sticky toffee pud ever!
Dear Susann, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our pub. Our head chef is working on vegan specials, so we will have more options in the nearest future. Have a great day:)
loved my experience here and will be coming again! from the staff to the food - the setting and the music, i had a really relaxing and enjoyable sunday roast sitting in the sun with my family
Dear Charlotte, thank you so much for your kind words. We hope to see you very soon! Many thanks, Asta Deputy manager
Great location with plenty of parking. Food & service were both very good. We weren't rushed at all & the bill was very reasonable. Overall, a really good experience. We will definitely return.
Dear Adrian, thank you for recommending us. We are trying our best to p[provide our guests with a great experience. Thanks again for taking the time to leave us this feedback about your recent visit. Take care! Kind regards, Asta Deputy manager
Atmosphere was great and food was delicious! Will definitely go back again.
Dear Juanita, thank you for taking the time to leave us your recommendation. Have a great day! Many thanks, Asta Deputy manager
I really love the Black Swan and was not disappointed this time. 6 of us had been for a bike ride and booked a table for lunch. The service was great and we had a lovely table in the sunshine. The fish and chips were fantastic washed down with a glass or two. A perfect Sunday lunch. We will be back.
Dear Guest, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our pub. Have a great weekend and we will see you soon! Kind regards, Asta Deputy manager
Had a great family lunch at The Black Swan on Sunday 6 June. My roast beef was delicious and the best pub roast I've had in a long time. The service was also good and the staff all very friendly. We would definitely go back again.
Dear James, it is lovely to read that you had a such a great experience here at The Black Swan on Sunday! We hope to see you many Sundays more. Many thanks, Asta Deputy manager
Really lovely pub and food. Very attentive service from friendly staff. Thank you
Dear Dellas, thank you for taking the time to leave us your feedback. Have a great weekend! Kind regards, Asta Deputy manager
Great service and outdoor space. The vegan Wellington got rave reviews
Dear Guest, thank you for recommending us. We hope to see you soon again! Many thanks, Asta Deputy manager
Our first time at the black swan, really enjoyed our meal good value for money.
Was surprised how large the outside space was,will be great in the summer.
The only slight criticism we had was the music level was a tad high.
Dear Kevin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our pub. We hope to see you very soon. Many thanks, Asta Deputy manager
Covid safe, had outside table but asked for inside table, but weather was good so no problem. Staff were excellent and food was great. Really nice experience.
Dear Bob, thank you for taking the time to recommend us! We wish you a great weekend. Kind regards, Black swan team
Lovely romantic dinner and great food and wine. Thank you
Dear Karen, thank you for your kind words! We hope to see you soon again. Many thanks, Asta Deputy manager
Never been to this pub before, very friendly, food was great, maybe just a bit overpriced, but a great experience.
Dear Alan, thank you for taking the time to leave us your feedback! We hope to see you soon again. Many thanks, Asta Deputy manager
Great food and location with plenty of space indoor and outdoor.
Dear Lucas, thank you for recommending us. We hope to see you soon again! Many thanks, Asta Deputy manager
We were celebrating a birthday and were very pleased with the venue. Beautiful setting, lovely food, reasonably priced and fast friendly service. We thoroughly enjoyed our lunch and would definitely eat here again.
Dear Denise, thank you so much for your lovely review. We hope to see you soon again. Many thanks, Asta Deputy manager
Great food and decent service! Nice outdoor space.
Dear Sam, thank you for recommending us. We hope to see you soon again. Many thanks, Asta Deputy manager
MY HUSBAND AND i HAD A WONDERFUL LUNCH ON fRIDAY 4TH jUNE, SHAME ABOUT THE WEATHER!!
Dear Debbie, thank you for leaving us such a nice review! We hope to see you in the nearest future. Kind regards, Asta Deputy manager
Beat meal I’ve had in a long time. Delicious. Lovely service too
Dear Richard, thank you for the 5 star review! I am very happy to hear that you had a great time at The Black Swan. Have a lovely weekend. Many thanks, Asta Deputy manager
Nie to return here as it was the last place we ate out pre lockdown. Usual attentive service from a lady who has been there for at least 2 years. Friendly staff and felt very safe. Good food.
Dear Richard, thank you so much for your kind words and recommendation. We hope to see you very soon again! Kind regards, Asta Deputy manager
Good ambiance, pleasant staff…but a bit overstretched (in general and inc. that it took 10-15 minutes to reseat us when it started to rain and there seemed to be no spare umbrellas). Food generally enjoyed but fish and chips long on batter and short on fish and unusual tartare sauce although fresh was runny and unbalanced in ingredients.
Dear Christopher, thank you for your feedback. I have passed it on to the rest of the team who were working on a day.I hope that next time we can provide you with much better experience. Have a great weekend. Kind regards, Asta Deputy manager
Our table wasn't quite ready on arrival even though the pub seemed relatively quiet. We were then given a small table for 6. We should have said something as there were plenty of other tables seeming available, but the booking was for a family reunion after 12 months so we preferred to just get on with that. Maybe they were short staffed but after initially being attentive the levels of table service dipped dramatically. Only half the starters arrived initially and we had to asked for plates and cutlery to be provided. The mains started to arrive before we'd finished our starters and the table had been cleared (small table, remember). A drinks order took ages to arrive. A crab starter ordered as a main meal came as 2 starter plates (small table, remember!). The pie was overcooked on the outside. The battered fish was soggy and slimy, apparently. Our table was only half cleared after we'd finished eating but we saw the same server at other tables. It all became very disorganised after around 6pm on a Thursday. The bill wasn't totally clear either but that was clarified quickly and it was accurate. Our first time here and overall a missed opportunity to impress. It was okay but nothing to write home about.
Dear Mark, thank you for taking the time to leave us your feedback. I'd really like the opportunity to turn around your experience. Please could you get in touch with us via e-mail. Kind regards, Asta Deputy manager
From the moment we arrived greeted by a very nice and helpful young man to when we left, we enjoyed every minute.
Food delicious, the waitress (I wish I had got her name ) was delightful very professional
Dear Petina, we are very happy to read your feedback! Have a lovely weekend and we hope to see you in the nearest future. Many thanks, Asta
Although I have regularly been to the Black Swan I had trouble this time due to my dairy allergy and ended up eating something I really didn’t want. Having said that the waitress was lovely and the ambiance under our umbrella in the sunshine.
Dear Guest, thank you for your feedback. I have passed it on to our chef. Manager on duty can always advise and help with removing some items from the dish(not replacing with alternatives), if it is possible.). We are always here for you, so just let us know next time and we will be able to help as much as we can. Have a great day, Asta Deputy manager
Absolutely fabulous place. From the setting itself to the staff it’s top notch all around.
The quality of the produce and dishes really are superb. My only disappointment is the butternut squash dish being taken off the menu as a vegetarian alternative, and also the portion sizes of the vegetarian options are very small, this could be increased. But the Black Swan is second to none, I love this place and I always look forward to my evenings out there.
Dear Charles, thank you for taking the time to leave us your feedback! I have passed on your comments to our head chef Graeme. Looking forward to see you again! Many thanks, Asta Deputy manager
My local pub and always good food and good service - always recommend when I get asked.
Dear Carl, thank you for your rating and recommending us! Have a lovely day. Kind regards, Asta Deputy manager
Good food friendly service and plenty of space in their garden
Dear Michael, thank you for taking the time to leave us your feedback. We hope to see you soon again! Kind regards, Asta Deputy manager
OpenTable ダイナー1641名によるThe Black Swan Ockhamの評価は4.4☆です。