The Duke of Sussex
I really recommend 💯
I’d give an extra star for service if possible! Sam was fantastic, speedy and has a really good way with people. He’s also very patient as we moved around tables dodging the rain and the cold. Great experience sitting outdoors under the very warm patio heaters with friends. I’m sure we will be visiting again soon.
Best roast I’ve had since living in London (8years) enormous portions, fantastic quality and great variety of menu. Can’t wait to go back 😊
Covid19 presenting some service and reservation issues. Service in bar area was non existent on Friday night and tables not cleared yet walk-ins were turned away, staff stating it was full, despite there being at least two empty tables (which remained uncleared) in the bar area which were empty for the rest of the evening!
To their credit, they did comp a round of drinks by way of apology.
Great food and very attentive staff! They are handling the current situation due to Covid very well and have created a relaxed environment. Well done all!
Despite these hectic times and restrictions the food was outstanding, I'm happy to see the Spanish menu back. The service was good Eventhough the pressure of the thight rules and closing time.
Had a great meal with excellent service. Hake delicious; rabbit v good delicious Montepulciano
Great! The food has improved a lot since last year when it seemed a bit tasteless and overpriced. Glad to see it is back on track. Nice big room at the back makes it feel spaced out but still atmospheric. And the table service staff were friendly and swift!
A lovely place for a family roast dinner and a lot of food which is great. However we had some issues with front of house and accommodating a table change in an empty pub. Wait staff were great and made up for this. Go a lot and would definitely recommend.
Really nice meal. It was lunch time so it was not terribly busy. So there is less pressure to give the table back on time. But at the time when I have to give my table, they were kind enough to find me another table to continue. That's very kind of them to do so.
Fabulous food, lovely staff and service. Slightly cold temperature in the dining area itself but great tapas and attentive staff.
Once a firm favourite but I won't be rushing back anytime soon. Nice staff but our dinner last night was inedible. My husband's fish and chips was honestly the worst we've ever had. The highly recommended rabbit stew was passable but the presentation and the colour of the dish put me off. They also take the 10pm curfew a step too far. We were rushed to order our dessert before we even had our starters with the kitchen closing at 8.30pm. The overbaked cake then sat on the pass until we finished our mains and was firmly dumped on the table as soon as our plates were cleared. They go around the dining area with a bell turning the lights up at 9.15pm, completely killing the mood.
Good to finally get back to our local and good to see the quality of the food is getting better. We felt comfortable eating in the dining room and was secluded from everyone with the screens, though not in an awkward way so we were pleased. A cosy and comfortable evening with good wine! Thank you.
Love the tapas there and their new ones are delicious (please bring back the chorizo though!). Service is excellent, very friendly, smiley and efficient. Lovely pub
All the staff were really friendly and upbeat which was really appreciated. They made our visit feel safe and happy!
Beautiful old fashioned pub with an interesting selection of tasty tapas food. Very friendly and prompt service. Sunday evening was lively with a pub quiz, but we had a quiet table in a back room where we could still chat easily.
Will be going again and recommending to others
The food has been good. The fish and ships is fresh. the burger was tasty. the alcohol are quite expensive.
always fun, comfortable and a destination to enjoy ... food has a Spanish influence, but if you prefer not, there's other choices, or the team will rustle something different.. \I had a great mushroom omlette and fries.. scrummiie..
The Duke is our go to place for birthdays and celebrations. Our last visit six months ago was below the usual high standard so very pleased that Sunday lunch was absolutely excellent.
However, I understand that The Duke has now been bought by Green King so this is a bitter sweet review. My experience of food in large pub chains is poor, I expect Green King will apply the cookie-cutter, take down (their) costs and bland the menu.
Hello AllanK, Thank you very much for your review and rating. Extremely happy to hear we managed to redeem ourselves after your last visit 6 months ago. As for food - we are happy to announce that we launched our Spanish influenced menu from 1st October. Hope to welcome you back soon. Best, Team Duke
Whilst the service was good, and the pub is certainly very nice, we had come for a nice meal out. My girlfriend had the charter pie, which had pastry so thick that a good portion of it was inedible stodge. The mash served with it came in quantities more appropriate for a sauce, lightly drizzled round the edge of the pie (at first, that was what I thought it was). My flatiron chicken was reasonable (though overly lemony), nad nothing to write home about. Not that there is much that can be done wrong with fries, but I wouldn't be surprised if these were cooked from frozen. All this might have not been quite so bad were it not for the rather premium prices they charge. Whilst we mentioned that we were not happy with the food, this was taken with a smile but nothing more was said or done about it.
Annoyingly, as seems to be the case with many Green King pubs, they do not mention they are part of this brewery on their website. I always find Green King beer to be somewhat lacking in taste, and their Icebreaker pale ale was no exception. Overpriced, underwhelmed.
Hello JamesB, Firs of all thank you for taking your time and leave us a review. We are very sorry to hear that food was disappointing and not up to standards. However, we are glad to announce that we changed menu back to our Spanish influenced food. We do hope to welcome you back soon and redeem ourselves. Best, Team Duke
Great food great portion, clean environment, excellent server by the name of Sam.
Dear Gracie, Thank you very much for your review and rating! We are very happy to hear that you enjoyed your time at The Duke and hope to welcome you back soon! Best, Team Duke
I was very impressed about the security of COVID-19 on arrival and carried out myself the necessary health cheques requested by registering my mobile number. More so that I called the manager yesterday to congratulate her. I did feel safe and secure for most of the time as sat in the garden. HOWEVER, I did noticed a group of 5 young men without masks in the bar area which to me posed a health threat.
Dear AnthonyG, Thank you so much for your review and lovely phone call! We all are pleased to hear that you felt safe at The Duke during these difficult times. With new government rules in place we do require all customers to wear masks while in the pub, which can be removed only when seated. We hope to see you very soon and all the best. Team Duke
Amazing ambience and beautiful outdoor decor, was glad we sat outdoors. I spent my birthday here, our waiters were Sam and Christine and both were simply lovely and accommodating to our every little request! It was fun, relaxing and we had a great time! The food menu had an interesting variety, loved the croquettes and soft shell crab for our starter. The mains were average like the beef burger was dry. The fish was great but was only a small portion. The fish and chips were great though. So can’t say the food was exciting but definitely would go back again for a nice time.
Hi MarsellaK, Thank you very much for a lovely review and rating. Sorry to hear that food was a bit hit and miss. We are relaunching our Spanish themed menu shortly and hope that'll hit the spot. Also thank you for your kind words about Sam and Cristina. We are very pleased that you enjoyed your time with us and hope to welcome you back soon. Best, Team Duke
I have been there a few times and the service has always been good. The waiters were very friendly and attentive on Sunday but it was quite busy which slow down the service. Maybe another waiter or two at pick times?
Hi GraceF, Thank you for the review and the feedback regarding your visit. It's great to hear you enjoyed your visit with us and we hope to see you again soon. Best, Team Duke
Great waiting staff - funny jovial entertaining attentive friendly
The menu looks amazing but the quality not so good. Fish was rubbery and flavourless, potatoes had a texture/taste that seemed they’d been reheated too many times? It wasn’t terrible but am ambitious menu needs to live up to expectations especially when priced the same as an expensive restaurant.
Aside from that the garden is large and really lovely, the interior is beautiful - high ceilings & airy. Overall it’s a wonderful place though for the ambiance/decor etc
Hi, Thank you very much for your feedback and rating. We are very sorry to hear that food didn't live up to your standards. We are constantly working on improving food, service & overall guest experience. And hope to welcome you back soon. Best, Team Duke
Unfortunately the duke of Sussex has changed its menu from the Spanish menu which was really good. We didn’t realise this until we arrived. Although the food was fine it was very similar to other pubs whereas usually the duke of Sussex always provided delicious food which was different from the other pubs. We sat in the garden which had a lovely ambience.
Delicious food. Great atmosphere and great outdoor seating area.
Another lovely evening at our local. Great to be in the garden in September. Great staff, a big thank you to charming Sam this evening
Arrived on time and were welcomed nicely and booked in for the pub quiz, our initial order was prompt and starters came out quickly but we waited 1 hour after finishing our starter to get our mains after asking how long it would be twice in the interim and being told 'its' coming right out', then once it arrived my partner's vegan wellington had a yorkshire pudding (which contained eggs) on it and the staff didn't know whether it was vegan or not so it took another five minutes to check. the once we stayed for the pub quiz we were forced to do an extra transaction as we weren't told it was cash payments only, then to be told by the quizmaster that they are actually cash free. after all this i was offered a small glass of coke as recompense. the food was nice once sorted but the service was an absolute shambles.
Dear AshleyW, Really sorry to hear about your bad experience at The Duke. We do appreciate any feedback, which help us improve and work on our flaws. We hope to welcome you back at The Duke for a much better experience. Best, Team Duke
New change to menu was great and the food was really good but the service was still as slow as pre lockdown unfortunately which I don’t believe is due to additional COVID-19 protocol.
Dear Kmc3, Really sorry to hear you were disappointed with service. We are constantly working on improving guests experience. Hope to see you back at The Duke soon and provide you with excellent service. Best, Team Duke
The staff are really friendly and welcoming and the COVID measures are good. The service was extremely slow that night and the staff apologiesed abut that - at the end of the meal. I have to say the food could have been good but wasnt - good ingredients but overcooked and lacking in overall taste. Its a shame because its a great pub, lovely beer garden and great staff.
Dear kb52, Very sorry to hear that you were disappointed with food at The Duke. We are currently working on bringing our Spanish themed menu back. Great to hear you loved pub, garden and staff. Hope to welcome you back soon and provide great experience. Best, Team Duke
An airy interior with separate booths and doors open on to a large garden made this a safe-feeling place for lunch. We had classic fish and chips – crispy batter, fluffy chips, but mushy peas with mint (which I think spoils the flavour, but it's a matter of taste). Willing, prompt service by staff wearing visors.
Dear RogerB, Thank you for your lovely review and great rating! Hope to see you back at The Duke soon. Best, Team Duke
A last minute date .. lovely food and friendly staff.
Dear SamanthaD, Thank you very much for your review and rating! Hope to see you soon! Best, Team Duke
Lovely pub with a great beer garden and good service
Dear Maria, Thank you so much for such a lovely review and highest score! Can't wait to welcome you back at The Duke! Best, Team Duke
What happened? I have been going to the Duke for 10 years. From great tapas to bland pub food. What a shame. Bring back the old team and food please. I can get overcooked pasta elsewhere.
Hello, Very sorry to hear how disappointed you were with your last visit. We are planning to bring back Spanish food, however in current circumstances decision has been made to run current menu due to supply issues. Hope to see you back at The Duke soon and live up to your expectations. Best, Team Duke
very good food and very good service good athmosphare
Dear Felix, Thank you so much for your review and score! We all hope to welcome you back at The Duke soon! Best, Team Duke
The kitchen definitely needs to improve, I am local and I’ve been several times in the pub but this was never before like that. 45 minutes for the starters ( one arrived after the main course and was undercooked).
Hello, Really sorry that we didn't live up to your expectations. We are constantly working towards service and offering. Hope to welcome back soon and provide great service! Best, Team Duke
Relaxing atmosphere food ok fish and chips fish a bit crispy lamb rump on the fatty side kids meals good
Dear LouisW, Thank you for your review and score. We are taking all criticism on board and constantly try to improve. Hope next visit will be worth 5 stars! Best, Team Duke
Top Sunday roast. Needed a few more ales on tap. Nice staff.
OpenTable ダイナー249名によるThe Duke of Sussexの評価は4.1☆です。