The Grove in Ealing
We had beef Sunday roast today, tasted delicious, the meat is definitely higher quality. It could do with a slightly more generous portion with greater vegetables variety. We left feeling still hungry
Hi, Thanks for the rating, I will mention this to our chefs this morning, we definitely don't want guests leaving hungry! I hope we see you again soon, and hopefully it will be better. Kind Regards, Vicki
Service was mad slow. Drinks took 40 minutes to arrive and our food arrived 14 minutes before the place closed...
Hi, thank you for even giving us three, Friday was crazy and we are so sorry for your experience. Please come again soon and we will show you we can do it better. apologies again, Kind Regards, Vicki
The staff were really friendly and the food was delicious! Plus a good sized beer garden. We will be going back!
Thanks Kat, see you soon!
Very Covid secure! Huge attention to this and great to get a booking at the last minute. The online app is good although doesn’t cover everything - you can flag down staff to help with this. A pretty solid experience.
Will start with a positive, the food was great, well presented and full of flavours.
The negatives, ordering the food/drink with the "clunky" system, that kept throwing you out, even just to place a simple drinks order, was tricky, far too many steps, in the end a lovely waitress came to our rescue.
The door policy, was a joke. We had a reservation for 7.30pm, we arrived early ( 7pm) to find a queue of people, we finally made it into the building for 7.30pm and was welcomed by a rude person managing the door, everyone inputting all their details ( Covid) plus he was seating people, hence the wait so long. We had 4 more people in out party that arrived at 7.30pm, but did not make it to our table until 8pm!!!
We were told there was a staff shortage, seriously!!! The hospitality industry is on it's knees, with so many unemployed individuals!
Hi Fiona, Firstly I would like to apologise for your experience with us. This is not how we want our guest to feel after they leave us, in fact, its the complete opposite. If you have time, and I understand its asking a lot, please would you email email@example.com, FAO Vicki, as I'd like to know who was rude to you on the door, and why we got so many things wrong. I would also love to try to tempt you back to the Grove, if possible Regards, Vicki
Great food- fabulous mushroom Wellington and Sunday roast. Kind and attentive staff and a lovely atmosphere. I’d really recommend it.
Checking in was very laborious - more than other places and app to order food kept crashing.
Otherwise food was very good and good vibe!
This is simply a great pub, and definitely the best in Ealing, with a fun mixed clientelle, excellent, friendly service, good food and great beer. They have also handled the pandemic impeccably – you feel really safe when visiting.
Thank you so much Ian, that's really kind of you, so glad you enjoyed your visit. see you soon we hope, Vicki and Team Grove
Post-covid, the food isn't all that great for a vegan which is a shame as the restaurant here use to do really cool, unusual and seasonal food that was good for vegans and others. However, I am happy to go to the Grove for a drink and casual food and that's what I did this Friday evening. In this rule of 6 and 10pm closing time, you've got to book on the weekend and we did! The service was super fast for drinks and good for food. As the pub closed, the staff offered us takeaway plastic cups for our drinks so we didn't have to chug them. What a great idea! Wish more places did this. They gave us plenty of warning about the 10pm closing time. Really good balance and communication here.
Hi Jennifer, Thank you so much for your review and some great feedback. We are working on adding some more vegan options in, and making the menu allergen friendly too. Unfortunately some of our suppliers are still furloughed so its taking a little longer to get us back to the old style of menu. Please come again soon. Kind Regards, Vix and Team Grove
Very good choice for dinner, wide range of beers as well.
Thank you so much for the rating
Excellent visit with 5 friends....they have nailed the CV-19 requirements, service to the table was quick and friendly - would recommended
Best Camembert ever!! Not to mention they have Estrella Galicia
Hurray! Thank you for the rating, we're so glad you like the Galicia, its my fave! Vix and Team Grove
Absolutely fantastic pub just off Ealing Green. Made a booking on a recommendation and was super impressed with everything from the welcome at the door, the Covid handling, the service and the food. A great pint of Tiny Rebel served with a cute little umbrella was a nice touch but our favourite thing about this place is how happy and helpful the staff are. They all really made an effort to make us feel safe, welcome and well fed & watered. A great experience which we will look forward to repeating soon
Hi Mary Lou, Thank you so much for the review, we're so glad you enjoyed the Tiny Rebel, and that our staff took good care of you. Look forward to seeing you again soon. Kind Regards, Vix and Team Grove
We had a Sunday lunch with friends, the staff accommodated us well and made us feel well and safe. It was a great meal, nice wine. I would fully recommend.
Hi Jason, Thank you so much for spending some time giving us a review. We're so glad you enjoyed your Sunday, its our favourite day. Hope we see you again soon. Vix and Team Grove
Dry clever & efficient adaptation of registration, ordering & payment and overall service in these challenging times. We were accommodated and talked through the process. Nothing was too much for the fantastic and friendly staff. It was great to be back after such a long time!
Hi Ralph, Thank you so much for the review, we're so glad you enjoyed your visit with us, lovely to see you again. Kind Regards, Vix and Team Grove
Food and service excellent. Good place to be in the current climate.
Booking very easy, waiting staff were great and bar service excellent. Just a shame about the unwelcoming lady at the entrance door, quite impatient and not very clear when providing instructions....not what you really want to set the tone of your afternoon.
Hi there, I am so sorry you felt our host was impatient! We have had a lot of new structures put in place to make the pub safer, which might explain a level of anxiety. no excuse however and we will talk to our staff about it. Kind Regards, Vicki
The katsu curry was extremely well presented and tasted amazing. However it was Luke warm in tempreture despite being sat next to the kitchen. The burger was very disappointing as the beef patties were quiet fatty and grisly. The fish and chips were very nice.
Hi, Thank you so much for the feedback, I will ensure both our chefs and suppliers get this info. Hopefully you enjoyed your visit, and we can tempt you back. Kind regards, Vicki and team Grove
Always a nice experience! Staff are lovely and the food is probably the best pub grub in Ealing!
Hi Celia, Thank you so much for the review! Kind Regards, Vix and Team Grove
Lovely lunch in quiet sunny comfortable garden. Good food, interesting menu. What’s not to like?
Thank you Sally, hopefully see you again.
Taken up the offer of Dine out to help out. My steak was on the rather small size with chips and a tiny side salad. My friends portion was better she had a good size pie, mash and a quarter cabbage. Glad I got my plate half price. Clean and very friendly , taking covid seriously.
Hi Lisa, Thanks for the review. I am sorry you didn't feel the steak was good value, next time have a chat with us and we can see what we can do for you. Kind regards, Vicki and Team Grove
Excellent as always!
It is always such a lovely atmosphere here largely due to the staff who are always so lovely.
Delicious Sunday roast, will definitely be back for it! Service was brilliant and they have great covid adaptations too.
Thank you Sarah!
Excellent food, service and efficient measures for protection. Lovely Birthday dinner,
Thank you Maria, hope we see you again!
Wonderful venue, observant and polite staff. The food is very well made and of a high standard.
Thank you Victor
Excellent service and great staff.
Thank you so much
Friendly staff with big smiles on faces. Lovely atmosphere, we had a great lunch. Thank you The Grove team!
Thank you Joanna! Hope we see you again
Visited twice in 1 week for lunch. That says it all :-). Friendly staff. Great food. Will definitely be back.
Thanks for the review!
Great pub and vibe. Had the veggie burger, was average and overpriced. Service was amazing though!
Thanks Louise, I will talk to our kitchen and see what we can do to improve our vegan burger! Vicki
We booked especially for the Sunday roast as it’s one of the best in the area and also one of the most expensive , unfortunately we were disappointed at the portion size, my fiancé was left feeling hungry! We have roast beef and had 3 very finely sliced pieces, great quality just not enough and there could have been more vegetables.
Hi Angie, I will mention this to our chefs ahead of this Sunday and hopefully we can get this right! Thanks for returning, I do hope we see you again. Regards, Vicki
Great service and great food. Safe place
Sunday roast is delicious as always.
Service was prompt and attentive and the wine list is very good.
We will be back again
Thank you so much for the review
Very good food, nice environment,
not very children friendly in the evening,
especially if you want to sit in the garden where is all smoking area.
Please clean better the tables.
Hi Gia, Thank you for the review. We are sorry that clearing let us down, we are also working on a covered area in the garden which will be non smoking. Hopefully we will see you again. Kind regards, Vix and team grove
If you try nothing else on the menu, order the sausage roll!
Hi, Thanks so much for the review, glad you enjoyed it so much, Vix and Team Grove
Great food ,lovely friendly service- a great place to eat out in Ealing. Would recommend
Thank you for the rating!
Really great pub grub! Gorgeous pie for me and my Grandad’s steak was cooked to perfection, with top quality chips. A bit noisy once the restaurant got full but very impressed with the food and value for money!
Hi, Thanks for the review Kate! Hope we see you again soon. Vicki and Team grove
A good evening. The only blip was the app order didn’t work so we waited a long time for our order. The staff were lovely and even ran after us with a forgotten mobile phone. Really lovely.
Hi Rozy, We are sorry the app struggles sometimes, it was built post lockdown and we are trying to make improvements on it weekly. Hopefully if you come back we will have it sorted. Kind regards, Vix and Team Grove
Hi, thank you for giving us the rating, hope we see you again. Vicki and Team Grove
Food was very good, surprisingly good actually. A little loud and busy but expected especially with the EOTHO scheme. Service was not best but they were very busy.
Thanks for the rating, hopefully next time we will nail the service for you.
OpenTable ダイナー301名によるThe Grove in Ealingの評価は4.5☆です。