The Grove Surbiton
The dining area is set away from the bar, so you get the pub atmosphere without it being intrusive. The table was laid perfectly, the waiters were extremely attentive and most importantly the food was fantastic. The menu has many of the favourites, but is far above being standard. It absolutely hit the mark for our mid week birthday celebration.
We were very disappointed - we have eaten at the Grove in the past and enjoyed it but although the starters were good the main courses were poor to say the least. They were served cold and although the waitress was very apologetic and swapped them and gave us a free round of drinks, they were not enjoyable. For example the roast beef was full of gristle and my vegan beetroot Wellington was full of strong herbs with little sign of any beetroot. I am not a vegan but am a vegetarian and the choices were also very limited.
We will not be returning!
We went on a catch up with friends and our waitress was very friendly and attentive
A great place for lunch with friends. Lovely menu and food. Friendly service.
Been a few times recently and the staff couldn't do enough! They're honestly all so lovely and brilliant with children, it's somewhere you honestly feel welcome and not like an inconvenience when you go in with young kids for lunch!
Lovely place with great staff. Always a great time when we visit the grove, great with kids. The staff are so friendly.
This is the first time I've returned to The Grove after its refurbishment for Sunday lunch and I wasn't disappointed. The staff are excellent and very friendly, we were made to feel very welcome.
The food was served within a few minutes - the quickest I've received a meal eating out in a long time, very impressive. Everything was really well cooked with very generous portions that were almost too much, but I don't want to complain about that; just to say if you're going for Sunday lunch you won't need much breakfast, if any beforehand.
Overall, I am very impressed and I'm sure The Grove has a very bright future under this new management.
I want to start by saying you cannot fault the customer service in The Grove - every staff member we dealt with was super friendly and professional. The massive downside was the food & cost!
My partner ordered a burger which arrived cold and looked barely cooked - it was 2 very thin burgers so should have at least been partially cooked through. I will add, the chips were also mild.
I ordered the chicken roast and 3 of the main items weren't even on my plate (stuffing, sausages and bread sauce) - I didn't realise this until we looked at the menu for puddings as we didn't really enjoy the mains. The roast was either £16 or £18 alone and to be served with 3 potatoes, 2 carrots, a bit of cabbage and an extremely oily Yorkshire pudding, is a bit steep! Thinking back on it now for 2 mains, 2 soft drinks and 1 pudding shared for nearly £60.00 is a bit much for food that was pretty awful.
The food was lovely, but that was about all. We both had the steak and it was fabulous.
The pub is big and freezing cold, and we were seated next to a thin drafty door. It was just the two of us with our dog and we were seated next to a large party with children next to us. Once we received our food, the staff finished their shift and left but the next shift didn’t come in, So there was one girl holding down the fort on a busy day, which meant plates weren’t collected, queues at the bar, and no table service. I felt very sorry for her. The manager insisted on talking to us about our dog while we were eating without offering any actual service, and was nowhere to be seen when all the staff disappeared.
Overall, poor team work and not worth braving the cold for.
The food was very good and they had vegan dishes. All the staff were friendly and helpful. There was 5 of us and we all enjoyed the food.
Amazing service for local pub!
Always good service. Staff very attentive.good menu, fair prices. Enjoyable Sunday lunch.
lovely sunday roast! its fairly loud in this lace as its wood floor, wood tables and bare walls. but good wine and food!
The food is really great and the staff are lovely, but if you sit in the restaurant part the service is super slow. We’ve eaten in the restaurant a few times now and it’s always the same, so don’t go too hungry!
Daisy our waitress for the evening was great, fun and easy going and had us in hysterics a few times.
The food was great and will definitely come back!
Thanks guys 😊
Good food as ever, although they do sell out of items earlier than I’d expect. Very noisy clientele at the time we went.
The staff didn’t know about my booking and were not pleasant to my friends about it, one of whom was so upset that she didn’t want to stay. We ended up on a small table with stools in the darkest corner of the pub, which wasn’t helpful as we were there to do the quiz and to eat dinner - we struggled to see both! My meal was so late to come out that all of my friends had finished eating and had had their plates taken away before I started eating. I was told that my meal was in a queue, despite us all ordering together at the same time. When my meal did eventually come it wasn’t great, which is such a shame because the food is normally very good.
We will come back because we enjoy the quiz, it was just a shame that we had such a bad experience this week. If we weren’t regular customers and know how great this pub can be, we probably wouldn’t come back. Hopefully this was just a one off!
The roast was gorgeous. I had the vegan roast.. wow! The waitress was lovely aswell it was her 2nd shift and she was very helpful and friendly.
Will be back soon
Great food and service! Perfect place for a Sunday roast! The staff were amazing and helpful even during very busy time of the day
I’ve eaten at The Grove a number of times and it’s usually been okay for the money. I’m sorry to say the Sunday roasts we ordered were totally lacking in flavour. How anyone could produce such a large plate of bland food is quite astonishing.
Love this pub and food is always good but definitely not a place for a cheap pub meal! Great service and good selection on the menu.
Food was lovely, good service too. Fairly pricey though for a pub.
The woman who was serving us was extraordinary and very caring - the food was delicious!! Thank you, we had a great time!!
Great ambiance for meeting up with friends. Food was too salty - we ordered the flat iron chicken and the pan fried seabass and both were too salty that we couldn’t finish them. Our server was friendly in the beginning but turned rude toward the end when we were settling our bill. He looked & sounded visibly annoyed when he asked who would settle the remaining meals. Overall, ok as a place for drinks, although would not order food again.
Never had a bad meal here. Always great food and service.
Always enjoy our meals at The Grove, staff so helpful, food delicious. Sometimes a little noisy, when lots of families in there. But always and enjoyable experience. Eat there often.
The Grove and its various other names has been a local of ours for the past 30 years. However, last weekend was probably the worst experience ever, except for the new Manager trying her best to keep control of a situation of lack of staff and lack of food. Witnessing someone juggling more jobs than necessary for one person is very off putting and does not make for a relaxing evening out, food running out is also not very appealing. The Grove is usually well staffed and serves exceptional gastro pub food, it needs to get back to that.
Had a lovely Sunday roast. Dog was welcomed and fussed over, everyone very friendly. Food was quick, generous, and tasty and a high standard for a roast!
Will definitely come again.
Amazing service in the restaurant bit. Food was not great and and was a bit cold. I would come back because of the space and service but won’t have a burger again!
Fantastic outdoor area and food was generally very good. But seemed to be badly short staffed: long waits for drinks; got the mains order wrong; mains were ready at the same time as starters, but weren’t kept warm before they were nonetheless bought out 5 mins later.
I have never had a bad experience at the grove. The staff are always helpful and friendly, even if we were out of the way at a very quiet time, we were left alone but not totally forgotten. The food is always very good, and the beer offering seems to rotate just enough to be interesting. It's a great place for Sunday lunch and would recommend it to anyone.
Never been disappointed with a visit to The Grove. Staff are always so helpful. Food delicious and they always cater for my daughter who has dietary needs.
Ate in the restaurant as it was scorching outside. Jo, out waitress was outstanding from start to finish. Was rather busy but the staff we efficient and polite, especially Jo. Smoked Haddock, Steak & burgers all excellent, could do with some fans inside and some wasp control outside but that's only really an issue due to heatwave one week a year. Top visit and will certainly return. Many thanks
The Grove was great again. Sadly one of the orders got missed because our waiter was training and forgot but it was rectified speedily and discount offered. It didn’t detract from the meal at all. Thanks The Grove.
We called twice to request additional seats and got confirmation both times. Upon arrival we were told they couldn’t accommodate our larger party. After much discussion a table was sorted and we ended up eating 90 minutes later than planned which wasn’t good for the children.
Really lovely staff, who looked after us really well. Nothing was too much to ask and the food was really good.
A very disappointing evening. Starters arrived promptly but were only ok- nothing at all special. Over cooked. We waited for over an hour for the main dishes although we could see the pie ordered sitting under the hot lamps. The pie was burned with accompanying vegetables cold. The haddock was extremely salty and inedible and the sea bass was like leather. No vegetables were possible- they hade none in the kitchen.
The staff left the starter plates on our table for far too long. The staff were smiley and trying their best which was not really good enough.
All in all, I will not be returning in a hurry.
It was not the usual standard of service that we are used to. I think that they must have been under staffed on Friday even though it wasn’t busy in the dining room.
Initially we waited about 20 mins for our drinks. During the meal we ordered more water and more drinks and both times had to wait and remind regarding these. Our mains also took a long time. The staff didn’t really deal with this in the best manner, weren’t particularly apologetic, and we weren’t offered anything to compensate. Despite this I paid the full bill including service. We will try there again but will definitely not be rushing back.
Lovely traditional with modern twist pub, fantastic gardens and staff that are so very efficient, friendly and professional. I totally recommend a visit. It makes a nice change to be in an environment where staff shine with enthusiasm and friendliness. Perfect.
Friendly staff, nice pub/ambience. Not great food, not great service. Mix up with our order, mix up with the bill (we had someone else’s order added to ours), had to wait ages to sort it out and when we asked for a discount for the inconvenience we were told no! Obviously don’t value their customers.
OpenTable ダイナー228名によるThe Grove Surbitonの評価は4☆です。