The Keg Steakhouse + Bar - Richmond Hill
horseradish, red wine herb jus
New York Striploin
Unfortunately they forgot to bring the Birthday cake ... I mentioned it in my reservation and also told the manager when we checked in. Very disappointing...
Always enjoyable experience, quality and service is fantastic.
Consistent great service and great food as always.
We were celebrating my step dad’s 65th birthday and had a great time. Everything was delicious. Our server went above and beyond and made sure everything was perfect and everyone was happy.
It was great in terms of everything except for the fact that a group of people took it way too far in making noise in that beautiful ambience. Other than that, it was perfect. This is a classic restaurant not a sports bar.
Came in with friends. Aria was a great server! My friends steak was cooked to well done but she requested medium. They got her a new steak right away.
It’s was my friends belated birthday. We picked the keg because we wanted good food and nice environment. Andrew our server was great.
I came here for the first time with a group of employees since downtown is closed due to Covid. I usually dine at Kasamoto, STK, Shangrila Hotel etc. When we arrived the booth was dirty and stained up. Considering it’s Covid it should have even taken more precautionary measures. The waiter was good for the first 5 mins until he dropped a little wine on my Louis Vouiton Purse and didn’t apologize. When he gave us water , he poured it and spilt all on the table. He didn’t apologize or clean it up. I had to clean it. Then we were done dinner. He got the special cake requested and slid it across the table to my colleague and says happy birthday. There was no candle on it like you guys use too and it was NOT his bday. It was a special occasion as we were celebrating a promotion. It was quite embarrassing when the waiter says happy bday and walks away.
The worse service ever and I will NEVER come here again or recommend to anyone. I work in the concierge/ hospitality business and McDonalds does a better job!
Most embarrassing moment with my employees ever!
Service and Covid safety measures were great, very spaced out hence quieter than usual. Great atmosphere. However, steak was overcooked for our overseas guest, a shame and quite embarrassing (ordered med-rare, came med-well). Overall food experience was not great, a definite couple of notches down from previous experiences. Though I must mention that I do not frequent this location, my usual spots is at The Esplanade, then York Mills.
Marissa was awesome! Thanks Keg for being great.
Service was excellent, ambiance was wonderful, noise level was good, and food was great. The online reservation was a good idea, especially witnessing a customer was denied for a table due to lack of reservation. Will definitely go back again for a date night.
In the current situation of covid-19, this is a quite space that you feel safe to dine in.
Prime rib and peppercorn steak were both excellent.
Great vibe considering current circumstances. Service was great too. French onion was a bit shy of cheese and onion, everything else was great; steak was delicious. Thanks a lot
It was absolutely amazing. So delicious. And our server was outstanding. I can’t remember her name but she told us about a trick if you like Mayo and ketchup together. Ask for their garlic aioli (which is amazing on its own tbh) and mix with ketchup! YUMMMMMMMY
Excellent!! One of the best keg locations. Staff was kind, courteous- top notch experience!!
Great service and was totally worth it. Definitely recommend to others.
The Keg is a place where you can expect consistently good high-quality food and service. Every time I have been there, at any location, the experience has been pleasant and the quality of the food has been excellent.
Hosts at the front Brianna and team were lovely. Bartenders Elisa and Dan provided great service. We both had the 7oz filets and they were cooked exceptionally well!!
We enjoyed a nice dinner. The steaks were cooked perfectly to our liking. Marissa, our waitress, was amazing and cheerful.
Our meal, and service, was beyond perfect. Zena, our server, went above and beyond to make everything perfect.
The meals were piping hot, and cooked to perfection.
Excellent service, atmosphere is very good. Feel safe during COVID situation. Overall we had a good experience
The service was impeccable. She made us feel special, welcomed, comfortable and safe.
Our server Dan ensured we were comfortable with all the Covid precautions
He understood that dining in for the first time in 6 months was a daunting task and he walked us through with a high degree of professionalism
Birthday celebration was wonderful. Thank you!
Food as usual, enough space for social distancing, staff are nice.
We were seated promptly upon arrival. Our waiter was very attentive, talkative and helpful. Very professional and respectful of boundaries and safety precautions. Food was overall good, however uneven salt levels and some parts were too salty.
Always worth it!
It was actually really nice to come in at this time. Restaurant was a lot quieter than usual, and food and service were just as good as I remembered them.
We had a great evening, and were out in under an hour.
Thanks to all the staff.
We didn't know what to expect since our experiences at other locations were not the greatest. The taste, the presentation and the ambiance were amazing. The Richmond Hill location has restored my faith in The Keg.
Sent our prime rib back because it was too tough to cut but the waitress and manager made sure to replace the whole meal au gratis. Very professional and much appreciated. That’s why The Keg is our go to restaurant. They always do their best to make it perfect.
Although we had to wait a bit after our scheduled time of reservations, management and staff were amazing about it and we totally understood as it was out of their hands. We have been coming to the Keg for a long time and it’s always a great time, this was our first time during covid here. My husband and I have dined at other places and this location is the best by far. They truly take cleanliness and protocol seriously and we felt very safe. I have not dined indoors yet, but walking through the restaurant when I went to the bathroom, I think they’ve done a great job of the layout and process. Food was amazing like always and service great. This was the first time out with our kids and they loved and and we all felt safe, their patio was cozy and warm. Thank-you again to our server Megan and manager Michelle for being so amazing and taking care of us!
Good service, nice anniversary surprise brought to table!
Everyone was friendly and pleasant. The atmosphere was very subdued due to the fact there is so much room between the tables. Each part of the meal was great and we enjoyed ourselves there it just didn't give that restaurant feel due to the COVID rules in place.
Everything was great as it always is
Thanks for keeping us all safe
After making a reservation through OpenTable, I called to secure a table on the patio. It was raining on and off the day of, so I called to inquire about the policy regarding bad weather. I was told a note would be made on my reservation, that in the event of bad weather, I would like a booth inside the restaurant. We got to the restaurant and they had cancelled my table on the patio. After explaining the situation to the manager, Michelle, she said she would look into it with the hostess that I spoke to on the phone. She never came back to our table to apologize. In the end, she ended up comping our appetizers, but I found it extremely unprofessional that she did not come back to speak with us. The food was average. Definitely not as good as before. Our server, Nigel, was amazing though! He definitely deserves some recognition!
It was great! Staff was amazing
The music playing was more night club than dinner music. Rap at dinner? No thanks. Server was excellent :) Food was delish.
All 5 diners enjoyed their meal. Steaks were cooked exactly as ordered. It felt safe dining inside as the safety procedures that are now in place seem thorough and adequate
Birthday celebration was perfect.
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OpenTable ダイナー869名によるThe Keg Steakhouse + Bar - Richmond Hillの評価は4.6☆です。