The Melting Pot - Reston

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4.5
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3026 Reviews
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31~50 USドル
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フォンデュ
人気のタグ:
  • デートにピッタリ
  • 特別なお食事に向いている
  • 誕生日のお祝いにピッタリ
フォンデュは楽しくてインタラクティブなダイニング体験です。The Melting Potは30年以上前から、アメリカのダイニングシーンにおいてフォンデュを得意分野にしてきました。洗練されたThe Melting Potでは、伝統的で楽しいスイスのクッキングスタイルを体験できます。
ダイナー3026人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.5最近の評価をもとに集計
4.6
お料理
4.4
サービス
4.4
雰囲気
4.1
コストパフォーマンス
騒音レベル · 普通
92%の人 がオススメすると言っています
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OT
ワシントン DC エリア
評価・口コミ(1)
3日前にご来店
総合 5お料理 5サービス 5雰囲気 5

As always the service and food was great. They can always make changes to the cheese and chocolate and were happy to accommodate our small requests.

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OT
ワシントン DC エリア
評価・口コミ(5)
5日前にご来店
総合 3お料理 5サービス 3雰囲気 3

Our waiter was very good however he was assigned way too many tables. He was doing his best however it took way to long to attend to requests. Way too long since we were (as most do) spending several hundred bucks there. And this was on a Tuesday night!!

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AR
ワシントン DC エリア
評価・口コミ(1)
2019年6月8日にご来店
総合 3お料理 5サービス 4雰囲気 4

We had dinner at your restaurant on Saturday 6/8 with our daughter and four of her friends to celebrate her birthday. We had requested the birthday package with balloons for the table and a photo. When we arrived at the table, the balloons weren't there - the hostess went back to get them. The picture wasn't available, either - our waiter (Zach) asked us to provide our email address so it could be sent to us, but we still haven't received it.

The food was good as always, but there were very long delays between courses which we've never experienced at any Melting Pot. Can't blame Zach (who was very friendly) because it may not have been his fault. We all ordered the four-course meal but our daughter and friends (at a different table than ours) were confused. Only two ordered the salad, and at least some of them thought we had to pay extra for that so didn't order one. Of course, these were part of the four-course package price, so we ended up paying for them.

Our favorite course is the cheese fondue so we were very disappointed to receive such a small serving of bread - we had to ask for more since there was still half a pot of cheese left - but it took a while to get it. When we made the reservation, we were told that we could ask that certain menu items be made unavailable to the girls to keep the price down - so we said "no lobster". Yet two of the girls ordered the lobster, so I guess the message didn't get to Zach. That drove the price up a bit.

We are hoping this was just an anomaly and next time things will be better. We would be reluctant to schedule another birthday or any big event at Melting Pot given this somewhat disappointing experience. $380 is a lot to spend on a dinner that had this many problems.

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OT
ワシントン DC エリア
評価・口コミ(3)
2019年6月7日にご来店
総合 5お料理 5サービス 5雰囲気 5

Zach is an amazing server.

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p
ワシントン DC エリア
評価・口コミ(6)
2019年6月4日にご来店
総合 2お料理 4サービス 1雰囲気 3

Sadly, this was the WORST experience we had at the Melting Pot. We frequent the Reston Melting Pot for celebratory dinners, however, the service was horrible on this particular occasion. I would have normally spoken to the manager when having such a poor experience, however, we were with some friends and did not want to make a scene. We sat without drink refills for a long time, even after asking for them. We sat in front of dirty dinner dishes while our server tended to the tables around us. The manager seeing that we sat came and took one of the cooking pots, but the other one sat boiling away, until finally the manager noticed we were STILL sitting in front of it, and took it. The server was not very friendly or attentive, very different from other experiences here. For the ridiculous amount of money that we dropped with 7 people, we should have had some better service, for sure.

The Melting Pot - Reston
返信日 2019年6月8日

Hello, So sorry to hear about your past experience! Our management team would like to speak with you a little more in depth regarding service in order to take the necessary steps to prevent such issues from arising in the future. Please provide your preferred method of contact and someone will reach out as soon as possible. Hope to hear from you soon, Erin Shelton Media and Events Specialist

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PM
評価・口コミ(1)
2019年6月3日にご来店
総合 5お料理 5サービス 5雰囲気 5

We went here for our Anniversary and we were pleasantly greeted and taken to our table. This was our first time at this location and they were so friendly, the food was good, and when I accidentally left without my AMEX, the manager called and let me know before we even got to the parking lot. Of course, since I didn’t recognize his number, I let the call go to voicemail. I noticed when we got home that I had a voice mail. So back to the restaurant I went. The complimentary champagne and the beautifully decorated plate wishing us a happy anniversary was an excellent end to the evening.

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G
ワシントン DC エリア
評価・口コミ(1)
2019年6月2日にご来店
総合 5お料理 5サービス 4雰囲気 5

I like to bring the family to this place for special occasions such as birthdays, when my son wins a soccer tournament, etc. The thing that always trips us up is the ordering process because it's so dark in this place that I can't read the menu and when you have kids at the it's hard to spend time reading. Overall, though, we love coming here and the kids are always begging us to come back.

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ES
ワシントン DC エリア
評価・口コミ(1)
2019年6月2日にご来店
総合 5お料理 5サービス 5雰囲気 5

Nice Restaurant! Loved the princess theme. I would recommend this restaurant.

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LC
ワシントン DC エリア
評価・口コミ(14)
2019年6月2日にご来店
総合 5お料理 5サービス 5雰囲気 4

We had a wonderful time at the "Enchanted Afternoon" event at the Melting Pot. All of the staff we encountered were very friendly and accommodating. Our server, LaTifah, was exceptional! She went out of her way to make sure my family had a wonderful experience. She was great with my kids and even brought out special items for them to eat with the fondue and was cautious regarding my daughter's food allergies.

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MB
ワシントン DC エリア
評価・口コミ(1)
2019年6月1日にご来店
総合 5お料理 5サービス 5雰囲気 5

April served us exceptionally well! Always very helpful, friendly and smiling, she served, explained and made our experience even better than expected. We will definitely return!!!

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T
評価・口コミ(1)
2019年6月1日にご来店
総合 5お料理 5サービス 5雰囲気 5

This was my first time at The Melting Pot and I had a great time. The food was excellent. The service was perfect, and I will definitely be back.

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MA
ワシントン DC エリア
評価・口コミ(3)
2019年5月31日にご来店
総合 2お料理 4サービス 3雰囲気 1

My husband is handicapped so a booth does not work for him. We were put in a dark corner of the bar where he had great difficulty getting in and out of the chair. This restaurant needs to become more adaptive for the handicapped. The waiter was very attentive, however he recommended we try the grill, it was his favorite. The grill is too small for 4 people. The flavor of the food cooked on the grill was very good, but it took a very long time to cook for 4 people on such a small area. We ended up changing over to the fondue. The food was very good.

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EL
評価・口コミ(1)
2019年5月28日にご来店
総合 5お料理 5サービス 5雰囲気 5

Had the BEST Server! Made our birthday celebration so enjoyable!!

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DT
評価・口コミ(1)
2019年5月26日にご来店
総合 5お料理 5サービス 5雰囲気 5

Celebrated our 21st Wedding Anniversary! Our waiter Denzel was excellent! Would highly recommend for a special event.

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JI
評価・口コミ(1)
2019年5月24日にご来店
総合 3お料理 4サービス 2雰囲気 3

Service was rushed. Drinks late. And Moscow Mule in a pint glass...nuff said.

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r
評価・口コミ(1)
2019年5月24日にご来店
総合 5お料理 5サービス 5雰囲気 5

Most importantly, the food is excellent, and they bring LOTS of it. My wife and I cannot finish a single four course made for one person, let alone one each.

Further, the ambiance is nice; they don't blast loud music. The servers are all very kind and great at their job, and seem like genuinely nice people.

I would definitely recommend this place to anyone who asked!

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OT
ワシントン DC エリア
評価・口コミ(2)
2019年5月22日にご来店
総合 5お料理 5サービス 5雰囲気 5

Wonderful service and great experience all around!

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CS
評価・口コミ(1)
2019年5月19日にご来店
総合 3お料理 3サービス 3雰囲気 3

The cheese fondue was great. The main meal quantity was poor or the cost. Service was extremely slow

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S
評価・口コミ(1)
2019年5月18日にご来店
総合 3お料理 3サービス 4雰囲気 3

Party of 5 seated at two tables intended to fit 2. Not enough space to fit all the plates, trays, glasses, etc. Had to stand up occasionally to reach the pots. Dimly lit and hard to see menu, which should be simplified from both an offerings and pricing perspective. Bums rush once the official table turning time arrived. As always, pricey.

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T
ワシントン DC エリア
評価・口コミ(2)
2019年5月18日にご来店
総合 4お料理 5サービス 3雰囲気 4

Our server seemed annoyed that we ordered 3 cheese courses. I'm sorry, that's what we wanted to eat. He didn't have to complain about it to us. We especially chose to go when we were likely to be one of the only tables in the restaurant because all that tableside stuff would take time. We bought a bottle of wine and everything.

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OT
ワシントン DC エリア
評価・口コミ(1)
2019年5月17日にご来店
総合 5お料理 4サービス 5雰囲気 4

Always amazing food and a great experience. I really enjoy the selection and I always have a good time with whoever I’m with. Highly recommend but can get priceyyyy.

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KH
ワシントン DC エリア
評価・口コミ(2)
2019年5月14日にご来店
総合 5お料理 5サービス 5雰囲気 5

Great service and atmosphere. Food choices were excellent. The grill cooking option was spot on!

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SS
評価・口コミ(1)
2019年5月14日にご来店
総合 5お料理 5サービス 5雰囲気 5

Ladies Night at the Melting Pot proved to be an excellent night out.

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MD
評価・口コミ(1)
2019年5月12日にご来店
総合 5お料理 5サービス 5雰囲気 5

Great food and drinks. And awesome server Jose we had!!

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OT
評価・口コミ(1)
2019年5月12日にご来店
総合 2お料理 4サービス 2雰囲気 3

Arrived on time for our reservation. Watched as other families who arrived after us receive all of their courses, including main courses, and finished before we received our main course. Long delay supposedly due to a snafu in the kitchen. Didn’t receive updates and were left to wonder as to what was happening. Took 1.5 hours to receive our main course - more time than we expected. Food was good.

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OT
ワシントン DC エリア
評価・口コミ(1)
2019年5月11日にご来店
総合 5お料理 5サービス 5雰囲気 5

Great birthday experience! I never knew that cooking my own dinner at a restaurant could be so much fun.

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CY
評価・口コミ(1)
2019年5月11日にご来店
総合 1お料理 2サービス 1雰囲気 4

I was seated promptly around 8pm. The cheese was made about 8:30 which at no time was my coke refilled the entire evening. Probably around 9 the salads arrived. I told the waiter that we had to finished around 10:20 because of prior commitments. We received our entrees close to 9:30, so we had to rush the cooking process because we still had to do the fondue with chocolate. That was made around 10 which was totally rushed and I had to seek the waiter for my check. This is probably my worst experience at the Melting Pot. I don't blame the restaurant. I just had bad service.

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KH
ワシントン DC エリア
評価・口コミ(2)
2019年5月11日にご来店
総合 5お料理 5サービス 5雰囲気 4

We celebrated my daughter's birthday at Melting Pot Reston and enjoyed it very much. The highlight of our visit was our server Kaziah. She was very welcoming, knowledgeable, and personable. The food was very good also. We like to get the salad, cheese, and dessert dishes. No entrees. Just enough food for the two of us and the drinks were outstanding.

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LG
バージニア州
評価・口コミ(13)
2019年5月11日にご来店
総合 2お料理 5サービス 1雰囲気 3

We have eaten in many Melting Pot restaurants all over the country and have never had such bad service. We barely saw our server. She was extremely slow and rarely checked back. We had also asked for the balloon package as we were celebrating a 50th birthday with some close friends. The balloons never materialized even though my husband went up to the front desk to ask about it after we ordered. It was a disappointing evening. Not at all what we expected.

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n
サンフランシスコ・ベイ周辺
評価・口コミ(1)
2019年5月11日にご来店
総合 5お料理 5サービス 5雰囲気 5

The food here is great and the service is even better. Always a great time.

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CW
評価・口コミ(1)
2019年5月11日にご来店
総合 5お料理 5サービス 5雰囲気 5

Our server, David, was excellent!!! We had a great time and a wonderful mother's day celebration. Even my 4 year old granddaughter had a good time

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OT
ワシントン DC エリア
評価・口コミ(1)
2019年5月8日にご来店
総合 5お料理 4サービス 5雰囲気 5

Our waiter, Iman was exceptional! Kudos to Melting Pot!

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HM
ワシントン DC エリア
評価・口コミ(4)
2019年5月7日にご来店
総合 5お料理 5サービス 5雰囲気 5

Great location for a birthday!

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OT
ワシントン DC エリア
評価・口コミ(1)
2019年5月4日にご来店
総合 5お料理 5サービス 5雰囲気 5

Great experience! We enjoying going to Melting Pot in all their locations.

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R
評価・口コミ(1)
2019年5月3日にご来店
総合 5お料理 5サービス 5雰囲気 5

Great service and experience. Our server, Zach, was very informative throughout the entire process and really made the evening wonderful. It was my anniversary and he even brought out a plate that said happy anniversary in chocolate. Highly recommend.

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A
ワシントン DC エリア
評価・口コミ(2)
2019年4月28日にご来店
総合 2お料理 4サービス 1雰囲気 3

Waitress was extremely slow. It took forever to get anything, especially more dippers for our fondue. The Wisconsin Cheese fondue was almost inedible because it was so thin. Our cheese and chocolate fondue got way too hot and started burning because we had to wait so long for more dippers.

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OT
ワシントン DC エリア
評価・口コミ(1)
2019年4月28日にご来店
総合 5お料理 5サービス 5雰囲気 5

This was my first time at The Melting Pot. Eventhough I came in feeling a little unsure about the menu and process...our server Sean explained everything and provided very EXCELLENT customer service. This was such a great experience that we will be returning very soon. Thank you Sean!

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JS
ワシントン DC エリア
評価・口コミ(1)
2019年4月27日にご来店
総合 5お料理 5サービス 5雰囲気 5

Veronica was a fantastic server and really made our dining experience wonderful. We were celebrating a birthday and she was so sweet and so funny that we will be requesting her from herein!

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D
評価・口コミ(1)
2019年4月27日にご来店
総合 3お料理 4サービス 2雰囲気 4

Food and presentation was on fantastic. Only problem was we waited on the server because she was very busy. From the time we sat down to the time left it took 3 hours. Waters were not refilled and at times it felt like the very large party took presence over ours.

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KB
評価・口コミ(1)
2019年4月23日にご来店
総合 5お料理 5サービス 5雰囲気 5

Great staff, great food, great atmosphere. Kids had fun (and they’re picky eaters). We will be back!

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