The Melting Pot - Richmond
Cheese | Mezzacorona, Pinot Grigio
Salad | Horton, Viognier
The melting pot is becoming my favorite place for date night! I had a blast
It was magical! Cannot wait to return.
We have been to the Melting Pot numerous times and have always had a good experience but this visit didn’t meet our expectations. The burner at our table was not working properly and it took too much discussion for them to move us. I believe a manager was involved and he was very reluctant to move us indicating the burner was fine the server just didn’t have it set properly. The burner would not stay on long enough to heat the food. The controls were not secured to the table properly and the server told us they were waiting for a part for it to be fixed. While trying to fix the burner our cheese course was cold and constantly interrupted. The server was very personable but I don’t think a table should be told I want to make sure you have what you need because I have a large table and it might be a while before I get back. We were also told our table was off the beaten path and he had to make an effort to check on us. We were there for a special occasion and all the problems took the enjoyment out of our dinner. They made no attempt to compensation for any of the problems. The cost of the Melting Pot Experience is not cheap and I believe we paid more than we received this time for the experience.
Overall nice experience. The food was good however you’re really paying for the experience here!
It would have been all 5's but it was my sister's 1st time and we had a new waitress and tried the grill. A few hiccups I could have done without but an overall great experience.
It wasn’t what I was expecting but it was ok.
Wonderful as always!
Just not what it used to be. Don’t need to go back. Drinks were horrible and service was just ok. The whole experience was just blah
We enjoyed our special celebration meal and the waiter was helpful to explain everything to us.
This was our first time to The Melting Pot. Our server was great in explaining everything and answered our many questions. It was a great experience.
Our family of six went to the Melting Pot for my daughter’s birthday. I’m sorry to say the experience was disappointing. The interior hasn’t been renovated in years, the air conditioning didn’t seem to accommodate the heat of the burners. We were seated in a booth that felt crowded. The cheese fondue was great, however the meat was sub par quality. The s’mores chocolate fondue was good. The server did his best to make it a good experience. He was attentive to our needs. Just couldn’t make up for the quality. Our bill came to over $600. For that price I expect more. Not sure I’ll go back.
Melting Pot is getting tired. Same menu as the last 10 years, or so it feels. Very expensive for what you get. Not sure why people pay good money to boil their own meat? You can have a much nicer experience for the same or less money at many other restaurants around the Richmond area.
It was our first time dining at The Melting Pot and we chose it to celebrate out anniversary. The host recognized we were there for our anniversary, but that was the last mention of our celebration for the duration of our meal. Our server was very sweet, but clearly had too many tables as our wait between courses was quite long. We noticed several tables around us who arrived later than we did being served their courses much more quickly than ours were served. Our server was very sweet and knowlegeable, just appeared to have too many tables. Took us 2 1/2 hours to complete our meal. Food was good, but dessert was definitely the highlight of the meal! Good experience, but we will most likely just come for dessert next time.
Wonderful dinner and evening as always. Meagan Was our server and she took excellent care of us
Great changes to the carrots and potato’s! Chris our server was awesome!!!
We had a great meal, it was just that the table across from us was too loud for the entire meal.
Kelsey was the best server. She went the extra mile to make sure we enjoyed the food and the experience. This was our 1st time . Was awesome. Drinks & food was awesome.
The ambiance is everything! Every course is delicious. Service is impeccable. Dessert is my favorite. Make a reservation and go, you will be so pleased.
This was my first time at the melting pot and I came for the experience. I took my mother here and she didn’t enjoy it much. I also got sick after I left the restaurant.
Our server, Dan B, was excellent. He helped to navigate the menu since we had allergies to contend with. He was attentive and helped make Mother’s Day dinner special.
Our server, Dan, provided an excellent dining experience for us!
Exceptional service, very private table, lots of safety protocols that make anyone feel comfortable. Food is amazing, and anyone can find something they’d like. Attentive service but also gave us space to enjoy the meal and experience.
A fantastic experience from start to finish.
Awesome experience if you want to impress your date
Such a Wonderful experience! We literally enjoyed everything! No complaints! Great staff and prompt service along with awesome cocktails! I highly recommend
Kelsey was great, the food excellent and time with family m enjoyed.
Excellent server! Paced the meal very well, kept glasses full, everyone was very happy with the entire experience.
My husband and I had a date night and The Melting Pot was a wonderful experience for us both. The ambiance, service and food were all amazing!
I have been to the melting pot up five times now and every time is better than worse with different cheeses and different chocolates my expectation grows with each return and I have faith that everyone else will go see year will love it also
Food was ok but dessert was very good. I’d recommend just doing the chocolate fondue and skip the rest
Overall it was a great experience. The table next to us was pretty loud.
We had a wonderful time. Henrique was our server and he was attentive and efficient. We celebrated a co-worker's birthday and they made her feel extra special. Thank you Melting Pot. We'll be back
Service was subpar, the food was delicious. The hostess was also kind of rude and we had to wait for our reservation, which was fine, but it wasn’t handled well.
Wonderful wait staff and experience!
amazing! server was so nice!
Our server went out of her way to make our birthday special!
Awesome! Definitely recommend!
The cheese fondue (European stylet) was excellent, cocktails were very good and fairly priced. Cooking all of the meat, fish, chicken at your table got a little tiresome and the meat was not very flavorful. The chocolate fondue was great, but we were so full by the 4th course that we did not enjoy too much. My biggest complaint was that we had an early reservation at 4:15 and were placed at table that felt like we were in a small cubicle. Very cramped and claustraphobic. If I were to go again we would get the traditional cheese fondue and wine and not the full 4 course dinner.
Usually we love the melting pot. We made a reservation to do the Thursdate special. We were supposed to have rose petals and candles on the table. We didn't get that and we're out right next to the kitchen at a side part of the restaurant. It just kind of kills the intimate or romantic feel you usually have at the melting pot. The food is always fantastic but we felt a bit rushed. We were out to celebrate my husband getting a promotion and we had an experience more like we went to a casual dining restaurant that cost us over $100. Just not their usual service and felt a bit disappointed. Usually everyone is fantastic and it's a great date night spot.
Great server. The apple and broccoli dippers for the cheese were very moist and nor great flavor
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OpenTable ダイナー2144名によるThe Melting Pot - Richmondの評価は4.5☆です。