The Melting Pot - Rochester
Our party of 6 dropped down to two so we didn’t qualify for the Valentines Day special. However, the manager made an adjustment to our bill and that was very unexpected. The food was fresh and delicious. We tended to linger over each course so our meal took about 4 hours. My guest and I had a wonderful time to catch up and feel relaxed while enjoying every single morsel. I will definitely return!
I absolutely LOVE the melting Pot. It’s a great get together place and also lovely for date nights. The managers are always SO considerate. Constantly checking in, making sure their staff are on top of things. We have had lovely experiences each and every time. We especially love going for endless fondue nights and we just celebrated our first Valentines Night together which was romantic and perfect. I recommend The Melting Pot to everyone.
came here for galentine’s day and had a wonderful experience !
We loved our server, Susanna Meyer. She was very attentive and made sure we were pleasant with out visit. We will be back and request for her to be our server!
Food was fantastic as always and the service was wonderful. Always a treat to visit Melting Pot.
Best New Years Eve dinner we have ever had out. The signed birthday card from the staff was very sweet! We had an awesome waiter, and the manager was extremely friendly!
Can’t wait to go back!
Very delicious food! Romantic and nice Ambiente! Something special for every occasion
Lovely NYE dinner with our 2 kids. Our server, Sara, was splendid and in tune to our needs as a family. The manager made sure to visit every table to greet and thank us for dining with them that evening. We will definitely be returning.
Great conversation spot
It’s always a good time at melting pot. The service was a little slow for being just dessert. We enjoy it here and will be returning
Best place ever! I have been going to The Melting Pot since the 1980's! It never, ever disappoints! LOVE, LOVE, LOVE this restaurant!
This restaurant is our choice for birthdays, special occasions and decadent chocolate fondue. The service is excellent, and the choices for cheese, entree and chocolate fondue are many. It's a bit expensive though, but well worth it!
AMAZING! The food was awesome and it was quiet and private. It was a wonderful place for a date. It was my first time dining at the melting pot and I can say that I will be returning soon. Excellent food!
Excellent service carried the day
Wonderful Dinner with excellent waitress
Food and service was amazing!
Excellent service. Management made sure everyone was happy
We celebrated our daughter’s 16th birthday here - she chose the Melting Pot because the experience is so fun and the food is great. The staff is always so genuine and helpful. The 3-hour meal forces us to relax and enjoy the food and each other. All courses are tasty and we were thrilled that the bananas foster dessert fondue is back on the menu (though we’ve always been able to order it even when it wasn’t on the menu).
What a fun place! It was something different to try, and was a great experience. The food and service were both excellent!
Absolutely fun and unique dining experience! Came here with friends and my 15 yr old son and we all left happy and full! I love the variety of dippable items and the freedom to order as many or few courses as you desire. By far my favorite was the dessert course. My son and I cleaned our pot! Prices are a bit steep but you pay for the entire experience.
As always, everything was fabulous! The staff at this location are top notch!
My boyfriend and I always go to The Melting Pot when we want to treat ourselves to a night out, and we’re never disappointed!
The four-course meal is always amazing with so many options, you can’t go wrong!
The manager, Kevin, is a sweetheart and always strikes up a conversation when he sees us. It really makes us feel welcomed and taken care of.
The rest of the staff is also spectacular!
Can’t wait for our next visit!!
Service was very poor/slow. We used Groupon that was good to order/purchase TWO chocolate fondue. But the server brought only ONE, which we realized later. We wanted to complain, but the server never returned to our table after we made the payment and we couldn't find the manager.
Always the best of everything when you dine at the Melting Pot Henrietta! From the moment you walk in to the time you're out the door, both the manager and staff makes you feel as if their only purpose is to give you the best experience possible. Whenever someone in my family is having a birthday, we let them choose wherever they would like to go for dinner (within reason) Even with it being an hour drive from our home, this is always the choice! Thank you everyone at the Melting Pot!
Good gluten free options. Staff knowledgeable and friendly. The manager visited and remembered us from our anniversary celebration last year!
Great place for date night. The Bananas Foster dessert fondue was over the moon!
excellent service Jacob was friendly and very helpful and accommodating. Food was very good. We took our 11 year old grandson for his first fondue experience and he enjoyed it emensely
I have been to this Melting Pot many times, this was the first time I got waite staff that was not attentive. The rest of the staff was on par with every other time I have eaten here. Our server had zero personality.
Food, as always, was excellent as was the overall experience. I do want to make two service related comments. The manager on duty, Kevin, was our server in the past and he remembered us when he came to the table to check on us. I rather wish he had been our server instead of Gabby. She was competent but way too chatty, especially when she was oversharing things about her personal life. She was also a bit slow in delivering the entree but a bit too quick in delivering the salads. I would certainly come back again but hope to have a different server.
Food was great and manager is very nice to talk to
It was my mother's birthday and she had a fantastic time I would come back anytime. I am so happy that I found out that you had a gluten free menu. Thank you very much.
It's always a pleasure going to the melting pot. Everybody is so pleasant and it's just a great time.
My husband and I love coming here, just wish it was closer to home. We've introduced 2 other couples to this place and they both really enjoyed it.
The second time in a row - not good to my body; next day morning woke up with a headache.
I don't know what to say. It's one of my favorite restaurants in the area. Pricey, but that's not a negative, it's worth every penny! Food is great, and our waiter was hilarious.
I enjoyed the atmosphere; please DO NOT CHANGE AND DO LOUD MUSIC! All employees were very friendly and food delicious, atmosphere nice. Our waiter Jacob was knowledgeable and a joy.
The service was amazing. Our server went above and beyond to make our experience memorable. However, do not buy the Groupon they are offering. I ended up paying more than if we would have just gone.
Very good but only as a special occasion dinner. Too expensive
My boyfriend and I always go to the melting pot for our date nights. We love the four course experience. The manager is always so friendly, and the servers are all fantastic!
Our server was great. Usually servers are overly nice and it’s clearly fake, Sierra was very very friendly but I could tell it was genuine and sincere, she clearly loves what she does