Covid rules clear. Friendly clear guidance on sanitisers, table distance. Staff wore masks.
service was efficient and courteous. Food was well cooked and tasty..Good value
Again Staff performed well in difficult circumstances, seems a team effort to keep the building clean and the main consideration is the safety of the customers. Great menu available and pizza selection from the oven available from 17.00 pm.
Decent limited menu which is understandable due to the current climate, app did not work to order from the table when it came to making payments which again is outside of control. Overall great space, good vibes at a decent price, easy go to place. would recommend for a casual evening.
Great food, Great atmosphere, Great staff
Yummy food in a Covid secure environment. Great service
Nice speedy and friendly service at the Met. Generous portions with great ambiance in a lovely building.
Lovely atmosphere and great food as usual but I was really cold
Great food and service 5 star ⭐️
3 of us sat in the covered outdoor area. Its spacious and airey although the heaters are so powerful it was quite hot underneath them
Very helpful, friendly staff. We enjoyed a relaxed Friday family meal.
Beautiful space, good menu and very friendly staff. I was surprised that my non-alcoholic bottle of beer was priced higher than my husband's pint (a rather steep £5.15 for a bottle of Erdinger). Overall a nice meal out in a lovely old pub :)
Usual great service in difficult times, staff very good and the atmosphere is always while eating good cuisine !
We were seated inside which was very spacious, felt comfortable that they've taken due care given the pandemic.
I had the Sunday roast (beef). Beef was tender, plenty of gravy and huge Yorkshire pud. Veg was mainly red cabbage. I'd have liked a few more greens personally but no real complaints, it was decent enough and I enjoyed it.
Bar orders are accepted via the "OpenPay" app, however I found this didn't work on my phone, so had to rely on table service - which I suspect may have suffered a little if most are able to use the app.
Great quality. The lamb dish could not be faulted. Professional and very friendly service.
I have usually put it down as 5* but on this occasion it wasn’t - this happens regularly thinking of it, you place a food order and the food arrives often before cutlery and condiments- as soon as order is taken you should take the cutlery napkins and sauces etc... should be taken to table well in advance of food,,, food arrived and had to wait for cutlery and didn’t seem quick at all - please sort this out
In strange times the staff performed to their normal high standards in what seemed a very safe environment. The hygiene controls are very well implemented in this establishment ! The food was good and the Pizza choices are plenty !
I really enjoyed my visit to the metropolitan pub, the customer service was great and what they had put into place to protect their customers from Covid-19 made me feel really safe :)
I thought the vegetarian options were very poor. I didn't particularly enjoy the Mushroom and Spinach Wellington that I ordered, thus would not recommend to anyone I know
Great table service. Lovely staff. Shown to table relevantly quickly.
Great night, thank you!
Beer and food is good and the app system works well for orders. All off the staff are polite apart from the staff on the welcome desk who seem to be using covid as a excuse to be rude.
Wonderful, excellent food great service. Just hope we don't go into lockdown again!
Good atmosphere and service. Distancing implemented well.
The staff are great and the
The staff were great, very friendly and always happy to bring us any extras we needed. The measures in place to keep everyone safe are followed by well and we felt very safe and welcome. Food was amazing! Thank you for a great visit
Usual good service in a safe environment, not the cheapest pub in town, but cheap prices are known to attract cheap people, this cannot be said of the Metropolitan Hotel. The standard set by management is high and maintained !!
Food was delicious and arrived in good time, the chips were REALLY crispy which I love, and my impossible burger was delicious. The service was great, just the right balance of being on top of everything without being intrusive, and the staff were all very friendly. I’d definitely go back.
Great food, felt very safe - staff were fantastic
Great food, great environment, great service. Well adapted to new protocols.
Didn’t enjoy being outside as much as indoors but I left it late to book- still great tho and a lovely afternoon 👍🏻🍺🍺
Generally love the meals we have here. Never had any negative meals.
Mostly the staff are attentive and friendly. Maybe someone was having an off-day on our last visit - )got the feeling that we were being a nuisance when asking for a slight change to the menu), but won’t stop us coming back.
Really like the way that lots of Covid-Hygiene measures have been put in to protect and socially distance.
Good Covid safety measures in place. Excellent organisation and service.
Good pub, good beer, good location. Would recommend to anyone
Travelled with our 15 month old son for sunday lunch. Informed on arrival that roasts were unavailable despite website stating served all day. Very disappointed.
Usual good service, friendly staff and the food was well presented and value for money.
Very safe environment maintained throughout our visit !
We ate outside and it was warm and sheltered despite chilly weather.
The sandwiches were good, can served with chips and there was plenty. Also recommend the bread and olives starter. Nice lunch spot.
Under the current covid climate things are hard enough, without being made to feel like you are under interrogation by the pub staff.
I asked for seating inside, got given outside. It was freezing, so the food went cold within 5 mins.
When I asked to move inside the looks and questions about the person I was dining with were unnecessary.
It all felt very uncomfortable like i was wrong for being out. Not nice atmosphere and cold food.
I’ve mostly had really good experiences in the met but this time the food was so over cooked it wasn’t good. Barely touched it and it’s on the expensive side of Sunday dinner £16 for a roast. Whilst I get it was busy - we didn’t get checked on so we constantly had to try to get someone’s attention to get service.
Always great - thanks guys 👍🏻
Visit the Metropolitan on a fairly frequent basis as live locally. Pre booked outside table two weeks prior to visit, was met by incredibly rude and aggressive staff member, still don’t quite understand why this was the case and why she behaved in the manner she did. Usually the pizzas are great but this time we all agreed they were pretty awful. I’m not one to normally complain but needless to say I won’t be rushing back. In the current climate The Metropolitan presumably is mostly reliant on local custom so perhaps they need to rethink their customer service. Really disappointing.
Well done for running so well in difficult time , great food and drink staff very amenable and helpful. Only thing I would say is heaters were a bit overpowering and we were informed could not be turned down individually.
OpenTable ダイナー507名によるThe Metropolitanの評価は4.5☆です。