The Reserve Steakhouse - Harrah's Joliet
This is one of our favorite restaurants for a special occasion. Today it was for my wife's birthday. We had Oyster Rockafeller, Seared Tuna and Shrimp Cocktail for appetizers.
Dinner included Lobster, Filet, Prime Rib and Rib Eye. All were excellant.
We've never had a bad meal at the Reserve. Not even one that was just okay. Food and service there is great. I give it 5 stars and highly recommend the Reserve Steakhouse at Harrahs in Joliet.
I had a great meal. Lobster Bisque to start out with, then Filet Mignon with Potatoes and Asparagus, finished off with Creme Brulee. Best of all it was comped.
Great meal Great place Great service and had a pocketful of cash
I would recommend requesting Mariah, she is an awesome waitress.
Great food snd great service.
It’s always a great time when family gets together, and you such a wonderful experience. The Reserve doesn’t always carry Candied Bacon, but last night was one of the times they did and it was fantastic. If you’re making reservations in advance, requesting Lori as your server would always be a positive.
We go to the Reserve about every month. The food is great although a tad expensive. We usually have very good service and I have never had a complaint. This trip, however, our service was very slow. It took a very long time before we even saw our waitress to get our order. Once we got our food, we didn't see our waitress for quite some time. Once we were done, our plates sat for a long time and we waited a long time for our bill. It was a good thing we weren't in a hurry or needed to see a show or anything.
Food was fantastic. The restaurant was packed plus they had a large private party to tend to which led to a few kitchen mishaps where our food came out incorrect and had to be remade, but the service was fantastic and everything was quickly made right. Our waitress even remembered how we like our salads prepared from months prior. You can go wrong with dining here. Always a great experience.
The t-bone I had and the filet my mother had were both cooked exactly right and tasted awesome. The reserve salad is my favorite and I get that every time. The service has never been anything but timely and very friendly.
Far from the usual 5 star restaurant this weekend. Steaks under cooked and tough. Desert looked a week old and dried out. Very disappointed in the Reserve I know should be better than this 😕
We the Johnson party would like to thank your staff for an excellent job well done. We will be happy to come back.
The food was amazing, you’ll pay for quality but it is totally worth a night out
Great service and great food.
We have been there many times before enjoyed them a lot. This time I know it was valentines day but they seated us in the party room . The tables were three across with about 12 inches apart and we were in the corner with my shoulder up against the wall . It seemed like we were dining in a closet.
We ordered 2 filets and 1/2 lobster. One steak had a lot of fat and was tough. The steaks were both 6 oz. And were more like a 4oz steak. The lobster was large and cooked perfectly
Chef’s Table experience was amazing! Very impressed by the skills of chefs Nino and Tony! Excellent service from our server. We ordered the seafood pasta, the bone in ribeye with a crust, sides of scalloped potatoes and creamed spinach. All delicious! The appetizers that were made-seafood stew and lamb shank with sweet potato were impeccable. Dessert was a delicious finish-a Dreamsicle creation. Highly recommend!
This was a wonderful place to eat! Everyone there was so nice and they had a great selection of food. Would recommend and eat there again!
The prices are high but we already knew that. Just hoped it would live up to the price. No even close. Food was over cooked, not seasoned and took forever. The wait staff was pretty friendly.
Food was wonderful. Service friendly, helpful describing dishes.
Very nice and relaxing . Food outstanding with nice wine deals.
Everything was nice and the food was good just a little noisy.
Service was great and food as always is incredible
Great service, food good. But very pricey. Baked potato or sweet potato 8 dollars????
Cheese cake 10 dollars. Ridiculous. Soup in such a small big bowl 7. Non alcoholic drinks should be free like in casino. They charge 2.85 for a Pepsi.
I had requested a booth away from the entrance but was given a table in the middle. My waitress informed us that there were booths available and asked if we wanted to move. I think the hostess should be aware of the booths available and how the waitresses can switch tables. I did not want to move at that point because we already started our drinks and bread.
We made reservations for 845 and arrived at 835. We soon realized reservations for an hour prior were still waiting to be seated, so at about 915 the bar cleared out and we opted to sit there instead of waiting longer. The food was fantastic and the service at the bar was top notch. I can't speak for the ambiance or noise level because we never made it inside, but happy nonetheless.
The place is a ok steak house, service was decent, regulars you can see get better treatment than those who are part timers. Price is about average for casino steak houses. Place is pretty noisy, hostess was very nice. Wedge salad and French Onion soup were delicious. Meat was very salty.
Great food and service.
Service was good, food was good.
A lot of confusion in seating patrons...not very organized.
The girl at the desk was taking names and also seating people, leaving several people in the waiting area very confused. With a 5:00 reservation, we weren’t seated for 15 minutes...and the Reserve first opened at 5:00.
Visited on a busy evening. Once we were seated, everything went like clockwork. The steak I ordered was prepared excellently. Proper temperature and seasoning. The server was very pleasant given how busy the restaurant was. Very good experience from beginning to end.
This was fine dining food quality but not a fine dining experience, due to delayed service.
Service was outstanding, food was delicious and price very reasonable. We went there 3 nights in a row and had a different entree and appetizer each time.
Very pleasant experience.
Dinner with friends
Chefs table was great to dine . Chef offered us several samples of food with explanation of samples . Very friendly . Great food and service .
Service was great. My table was ready at the reserved time. The room is elegant and the booth was comfortable. I had the ribeye steak which I felt was average at best and the parmesan roasted potatoes were a little dry. I thought the cut of meat could have been better for the high price and a little more seasoned. The blue cheese dressing is very good. The best surprise on the menu is the chocolate shopping bag for dessert. Omg!!! It is an edible chocolate shaped shopping bag filled with white chocolate mousse and berries. It is enough for 2 people and to bring some home and its only $10. I will be going there for dessert every time I am at the casino!
We had great food and service - highly recommend! Bone in ribeye was fantastic recommended the desserts.
It was the worst for food, our server, and the service we received from the hosts in front.
Food and service were great. We had a party of 10 people and were accommodated with a private room. Always a great dining experience at the Reserve.
This is a very nice restaurant. Food always very good. The prices are not outlandish. Very crowded last time there and service a little slow, but expected with the amount of people there.
My Cedar plank salmon was excellent and a regular item on the menu. My husband had the nightly special which was a 16oz. ribeye over mashed potatoes and asparagus. He said the meat was very tender, moist and flavorful prepared med well. The Reserve salad and the blue cheese pear salad were also very delicious. We ended the meal by enjoying the Reserve chocolate cake. One piece was large enough to share and a perfect way to end a delightful meal.