The Saddle Room at the Shelbourne Hotel

4.5
評価・口コミ(1128)
31~50 ユーロ
アイルランド料理

人気のタグ:

特別なお食事に向いている
評判のランチ
記念日に向いている

安全対策

清掃と消毒
  • 座席間の表面を消毒します
  • 共有エリアは毎日徹底して清掃します
  • デジタル、使い捨て、または消毒済みのメニューをご提供します
  • お客様に消毒剤またはウェットティッシュをご提供します
  • コンタクトレス決済をご利用になれます
Physical Distancing
  • 一度にご来店可能なお客様の人数を制限します
  • 共有エリアでの距離を確保します
  • テーブル間の距離を通常より広く取ります
Protective Equipment
  • 接客担当者はマスクを着用します
Screening
  • 病気のスタッフの職場への出入りを禁止します
ダイナー1128人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.5最近の評価をもとに集計
4.6
お料理
4.6
サービス
4.4
雰囲気
4.2
コストパフォーマンス
騒音レベル · 普通
93%の人 がオススメすると言っています
並べ替え
絞込み
AN
AliN
評価・口コミ(1)
2020年9月18日にご来店
総合5お料理5サービス5雰囲気5

Outstanding food and service, with excellent care and attention given to health and safety measures. Will definitely be back.

通報する
JG
JohnG
ダブリン
評価・口コミ(4)
2020年9月16日にご来店
総合5お料理5サービス5雰囲気5

This is one of my favourite restaurants in Dublin- had lunch here 3 times in The last week- such a pleasant relaxing and friendly dining experience and the attention to social distancing and hygiene is second to none. Well done ‘Saddle Room’ and thank you and your staff for making us feel welcome, relaxed and well fed. Looking forward to our next visit- we hope you can remain open during these strange days. Our very best wishes
Dr. John Goode

The Saddle Room at the Shelbourne Hotel
返信日 2020年10月29日

Dear Dr. Goode, We thank you for taking the time to share your thoughts about our restaurant. At The Shelbourne Hotel, we take pride in providing excellent and outstanding service, and it is always a pleasure to read such positive comments regarding your experience with us. I am delighted to read that you enjoyed your experience, we like to make each of our guests experience memorable! We look forward to welcoming you back soon. Kind Regards, Andreja Restaurant Manager

通報する
AG
AllisonG
ダブリン
評価・口コミ(3)
2020年9月13日にご来店
総合5お料理5サービス5雰囲気5

A super awesome venue for lunch - everything is luscious.

通報する
OT
OpenTable ダイナー
ダブリン
評価・口コミ(2)
2020年9月12日にご来店
総合4お料理5サービス3雰囲気5

Beautiful food
Lovely atmosphere

V odd waiter.
Opened bottles of still and sparking water without offering us tap water. At 8€ a bottle of still water is not on.
Told us to order sides as the boiled potatoes were poor and always got thrown out.
Waited a long time for deserts to arrive

通報する
A
Abhi
ダブリン
評価・口コミ(1)
2020年9月12日にご来店
総合5お料理5サービス5雰囲気5

Absolutely brilliant service from the beginning when derek pick the call and clear all my doubts before Dine in. Covid 19 regulation in place but colleagues all over the place to help n support. Never felt the new normal. Good ambience, ali who served us know his job, worth talking to him about the Menu. Knowledgeable guy, thanks ali for your brillant service. A Happy smiling line manager (2-5pm) does a floor walk every 15mins that shows his responsibility.
Wondering about the rate, compared to the service and quantity.
Highly recommend 👍❤️

The Saddle Room at the Shelbourne Hotel
返信日 2020年10月29日

Dear Abhi, We thank you for taking the time to share your thoughts about our restaurant. At The Shelbourne Hotel, we take pride in providing excellent and outstanding service, and it is always a pleasure to read such positive comments regarding your experience with us. I will certainly make sure to share your feedback with Ali the rest of the team and we look forward to welcoming you back soon. Kind Regards, Andreja Restaurant Manager

通報する
SH
SarahH
ダブリン
評価・口コミ(1)
2020年9月6日にご来店
総合5お料理5サービス5雰囲気5

Lovely food, wine and ambience. Felt very safe as excellent social distancing measures. Staff very nice and attentive.
Lovely treat.

通報する
CH
CarmelH
評価・口コミ(1)
2020年9月5日にご来店
総合4お料理4サービス5雰囲気4

We really enjoyed our evening out in the Saddle Room. Service was excellent and a special mention to staff member at front of house who went out of her way to help our guests with a booking to stay in your hotel on their wedding day next week.

通報する
CL
CatrionaL
評価・口コミ(1)
2020年9月5日にご来店
総合5お料理5サービス5雰囲気5

The staff at the saddle room were very friendly and efficient The food was just superb from start to finish there was not one thing I could find fault with this meal reasonable priced . The only downside to the evening was I found the wine very pricey at 15 Euro a glass you wouldn’t be having very many of them

通報する
SO
ShaneO
ロンドン
評価・口コミ(1)
2020年9月5日にご来店
総合5お料理5サービス5雰囲気5

Nice meal and would recommend to a friend. Thanks.

通報する
AL
ALEXM
評価・口コミ(1)
2020年9月5日にご来店
総合5お料理4サービス5雰囲気5

Was very disappointed with the Kir we had ordered, a Kir made from white wine and cassis, when it arrived it was not as ordered, not made with cassis but some raspberry cordial. Extraordinary that a 5 star hotel did not have a bottle of cassis

The Saddle Room at the Shelbourne Hotel
返信日 2020年9月11日

Dear Alex, Thank you for giving us your feedback. I am sorry to hear you were disappointed with the drink. It is not our usual service & we apologise that you experienced this. I can ensure that a follow up has taken place with the department and people in question and a retraining will be arranged. I ask that should you give us the chance to redeem ourselves, please make a reservation through myself and I will ensure that your service is flawless. Kind regards, Andreja- The Restaurant Manager

通報する
JW
JonathanW
ダブリン
評価・口コミ(1)
2020年9月5日にご来店
総合4お料理4サービス5雰囲気4

Have eaten there before and same high standards exist. Covid changes have been handled in a fair and unobtrusive way. Service was excellent and the food very good. Look forward to dining there again.

通報する
W
Worththejourney
ダブリン
評価・口コミ(2)
2020年9月3日にご来店
総合5お料理4サービス5雰囲気4

Very well organised dining experience. The staff were most helpful and welcoming :-) Food was very good and enjoyable. Table d'hôte menu was excellent value, beef daube delicious.
Looking forward to our next visit already

通報する
MB
MichaelB
評価・口コミ(1)
2020年8月31日にご来店
総合5お料理5サービス5雰囲気5

Went for birthday it was beautiful as usual great service and always amazing

通報する
PM
PaulineM
ダブリン
評価・口コミ(1)
2020年8月29日にご来店
総合3お料理3サービス3雰囲気1

We found the Saddle Room very bland.No candle, no flowers, no background music. We could hear conversations on both tables either side of ours. I left our house with my decision made. I wanted the lobster. Rory talked me out of it! Twice!! He said I'd be very disappointed with it and it's presentation. He said most people he has served it to have been disappointed. So...I opted for the sole which was delicious. Service was very slow in the beginning. Our table was booked for 5:30 and we arrived at that time. We paid our bill at 19:41. That's more time than the Covid allowance. On both occasions that I visited the ladies I met two people each time without a mask. The second time was the restrooms off the dining room. One man came out of the gents without a mask as I was going down the stairs and inside the ladies there was a woman with no mask on.

The Saddle Room at the Shelbourne Hotel
返信日 2020年9月2日

Pauline, I am truly sorry to hear that you were disappointed with your experience. Our Lobster is served as Thermidor style without the shell. This is explained to ensure the guest receives what they expect. We apologise if this was not clear, however we are delighted you enjoyed your Sole. We strive to ensure all guests abide by the guidelines. It is difficult to enforce mask wearing throughout the hotel and we apologise if this made you feel unsafe. Kind regards, Andreja- Restaurant Manager

通報する
s
seandot
ダブリン
評価・口コミ(1)
2020年8月28日にご来店
総合5お料理5サービス5雰囲気5

Staff were efficient, considerate and very professional. Menu was varied and food was superb.

通報する
V
Valentine1
評価・口コミ(2)
2020年8月28日にご来店
総合5お料理5サービス5雰囲気5

Really good service and Covid measures in place! Food was delicious and good value for the set menu! Would recommend for a treat!

通報する
JV
vipJenV
ニューオーリンズ・ルイジアナ州
評価・口コミ(1)
2020年8月27日にご来店
総合5お料理5サービス5雰囲気5

Staff was wonderful (Tomasz) and the food delicious. We had a lovely time! Will definitely be back.

The Saddle Room at the Shelbourne Hotel
返信日 2020年9月2日

Dear Jen, Thank you for sharing your thoughts about our restaurant. Here in The Shelbourne Hotel, we take pride in providing excellent service. It is always a joy to read positive comments and I will pass on your kind feedback to Tomasz. We hope to have you return in the near future. Kind Regards, The Restaurant Manager

通報する
MM
MichelleM
ダブリン
評価・口コミ(1)
2020年8月26日にご来店
総合5お料理5サービス5雰囲気5

Very efficient staff. Made us feel very special. Food was superb. Great place for a special family evening.

通報する
AK
AvrilK
評価・口コミ(1)
2020年8月26日にご来店
総合4お料理4サービス4雰囲気4

Really lovely restaurant and lovely staff especially Derek at main door ,very welcoming. Food very tasty and hot served by professional staff and reasonable price. Would highly recommend this hotel to all my friends.

通報する
GC
GarrettC
ダブリン
評価・口コミ(1)
2020年8月20日にご来店
総合4お料理4サービス5雰囲気4

Lovely setting, excellent service and the food was really good. The lamb especially. Good variety of good wines also. Very enjoyable evening.

通報する
MT
MrsT
ダブリン
評価・口コミ(1)
2020年8月20日にご来店
総合5お料理5サービス5雰囲気5

Gorgeous food, excellent service

通報する
OT
OpenTable ダイナー
評価・口コミ(1)
2020年8月19日にご来店
総合4お料理5サービス5雰囲気4

Looked after marvellously by the team here, for a double celebration. Service could not be faulted, and food very, very tasty. Lovely selection of wines by the glass as well. Made our celebration, esp given the restriction from vivid at this time.

通報する
BH
BobH
評価・口コミ(1)
2020年8月19日にご来店
総合4お料理4サービス5雰囲気3

The Shelbourne Hotel is our favourite hotel. We went there this week to celebrate our 20th Wedding Anniversary as we had our wedding night in the Shelbourne. Our waiter Ali made the visit very memorable as he had a great balance between friendly, funny and professional. The food was lovely. The atmosphere was a bit stifled but I think that was due to COVID measures although in general they need to be careful about sanitizing the old world ambience away. Removing the iconic statues was a mistake. Finally, I know it is a 5 star hotel but the prices have sky rocketed in the past 4-5 years. They have doubled and as a result, our visits have halved. €6 for a coffee, really?

通報する
PM
PadraicM
ダブリン
評価・口コミ(1)
2020年8月17日にご来店
総合5お料理5サービス5雰囲気3

Great experience, only complaint we were charged €18 for bottled water & were’nt asked if we preferred tap, other thank that had an amazing anniversary dinner,

Thank you

通報する
BH
BredaH
ダブリン
評価・口コミ(1)
2020年8月17日にご来店
総合5お料理5サービス5雰囲気5

Memorable lunch. Delicious food. Attentive staff. Very helpful reception lady went out of her way to get a cab for us in the rain. Loved our visit. Looking forward to returning soon.

通報する
ND
NiallD
評価・口コミ(1)
2020年8月15日にご来店
総合3お料理3サービス3雰囲気3

Relative to price, service could have been considerably quicker - ordering wine by the glass, we were left a couple of times without drinks as we started courses.

通報する
K
louiseK
評価・口コミ(1)
2020年8月15日にご来店
総合5お料理5サービス5雰囲気5

absolutely exquisite!!
Staff incredible, attentive , but not overpowering, friendly and incredibly courteous. Food absolutely perfect, fantastic Chefs.
super covid friendly , without losing any ambience.
Very Well Done , Lovely, Lovely, Lunch

通報する
AB
AidanB
ダブリン
評価・口コミ(3)
2020年8月9日にご来店
総合4お料理4サービス5雰囲気4

Very reassuring. All aspects of Covid safety applied.

通報する
BR
BRIANF
評価・口コミ(1)
2020年8月8日にご来店
総合4お料理5サービス5雰囲気3

Specially reserve main dining room for better ambiance.

通報する
S
Sheila
ダブリン
評価・口コミ(1)
2020年8月8日にご来店
総合4お料理4サービス4雰囲気3

Service was very good and attentive although felt uncomfortable as served by approx 5 different people during the meal. Might be best with current coronovirus situation to limit to 1 person serving each table.
Astonished at extortionate price charged for bottle of Ballygowan water

通報する
E
Eg1ire
ダブリン
評価・口コミ(1)
2020年8月8日にご来店
総合5お料理5サービス5雰囲気5

Amazing food and great service. The waiters were so nice and helpful. We had no problems! Highly recommended a visit! We hope to be back soon!

通報する
OT
OpenTable ダイナー
ダブリン
評価・口コミ(8)
2020年8月8日にご来店
総合4お料理5サービス4雰囲気4

Had a lovely experience & the food was delicious!

通報する
J
James
評価・口コミ(1)
2020年8月7日にご来店
総合5お料理5サービス5雰囲気5

This survey is too long. Don't force me to write something

通報する
OT
OpenTable ダイナー
評価・口コミ(1)
2020年8月6日にご来店
総合4お料理5サービス5雰囲気3

Getting married the following day

通報する
P
Prince1964
ダブリン
評価・口コミ(1)
2020年8月6日にご来店
総合4お料理5サービス5雰囲気5

We had lunch at the Shelbourne for the first time last week and the food was exceptional. I expected the room itself to be more grand, similar to where the afternoon tea is, however, we got a nice table in the corner. The hotel was very organised and we felt safe.

The food was exceptional and overall very good value. The wine was expensive with no bottle within our budget, but we enjoyed a glass.

Overall a very good experience, I would recommend and hope to return.

通報する
GD
GerryD
評価・口コミ(1)
2020年8月4日にご来店
総合4お料理5サービス4雰囲気3

Food was delicious but just 2 tiny slices of bread were given and no option to choose another variety. For an expensive venue no extras offered like coffee refill or mints. An extra bottle of wine incorrectly added to the bill was removed when brought to the attention of the manager, who was very pleasant but would recommend scrutinizing your bill.

通報する
M
vipMilton
ダブリン
評価・口コミ(12)
2020年8月4日にご来店
総合4お料理5サービス4雰囲気4

Great steak and great wine. The environment is a little old-fashioned.

通報する
TS
TonyS
ダブリン
評価・口コミ(3)
2020年8月2日にご来店
総合1お料理2サービス4雰囲気5

Starters and Dessert were good. Main course of Daube of beef was very poor quality.
The overall meal did not represent good value.

通報する
AM
AngieM
評価・口コミ(1)
2020年8月1日にご来店
総合4お料理5サービス4雰囲気4

Everything was lovely, food and staff were great, Shelbourne or not €21 for 3 coffees and a tea is outrageous!!!!

通報する
A
vipAlison
ダブリン
評価・口コミ(3)
2020年8月1日にご来店
総合5お料理5サービス5雰囲気5

We had such a wonderful experience ! Thank you very much

通報する

よくある質問

OpenTable ダイナー1128名によるThe Saddle Room at the Shelbourne Hotelの評価は4.5☆です。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。現地の制限により、現時点では予約を受け付けていない場合がありますのでご留意ください。