Celebrate New Year's Eve with a fantastic meal!
Bespoke New Year's Eve Menu £75.00 per person available from 5pm
Dine out on Christmas Day for a stress-free Christmas
4 COURSES FOR £80.00 & £40 FOR CHILDREN (AGED BETWEEN 7 & 12). On Christmas Day we are only open for lunch from 12pm to 4pm.
30% Off Your Food Only
Get 30% off your Food Only. Offer applies to A la Carte Menu inside Restaurant only. Not in conjunction with any other offer.
London Restaurant Festival 2 courses - £22.50 & 3 courses menu £28.50
2 courses - £22.50 3 and 3 courses menu £28.50
ONLY IN THE LOUNGE AND RESTAURANT
I am extremely disappointed at the service at your restaurant. I booked a table with the discount and they said the discount is only available indoors which is ridiculous. The outdoors of your restaurant is part of your restaurant so it is extremely silly to only be able to apply the discount if you’re sitting indoors. The service was absolutely terrible and I most definitely will not be coming back ever again
Dear Aayushi, Offers exist as a way to promote. As we are still recovering from being closed for months we have decided to join this offer to try and promote our indoors tables. Since Tier 2 restrictions in London, we are in very high demand for tables outdoors. This is all stated before you book. You requested to seat outside instead which we gladly accomodated. We are sorry to hear you were disappointed and hope in time you will forgive us and join us again where a warm welcome awaits.
lovely!will come back! worth the money! near the riverside!!
Thank you to the staff for all their hard work creating a Covid safe venue. I am a single person household so must meet friends outside only and it’s difficult to find venues in London Despite the heavy rain, we were dry and warm on the terrace. Did not even need a coat. Food as always was outstanding and atmosphere buzzing. Life felt normal for a few hours at least.
Thank you for your wonderful review. We are thrilled to read your words of appreciation for The Waterway. The rain was really heavy on Saturday although we did the best we could to keep everyone dry and warm, so we are very happy to read this feedback. We would love to welcome you again soon and to offer a glass of Prosecco on your arrival. You can contact us directly at email@example.com for this booking. Warm regards, The Waterway team
Nice place but we had rather unpleasant experience - we were seated in the garden however the awning was broken, then we got moved to the smoking part when it started raining. Asked to move to the middle part with the heaters, which was not accommodated. There were several tables freeing up but somehow it was impossible for us to move. The explanations from the staff made no sense. Overall the attitude really ruined our experience.
Thank you for taking the time to write. I was naturally disappointed to see that your experience with us did not live up to your expectations. Unfortunately last Saturday because of circumstances out of our control we had to reset our canopy and reallocate all guests. Thank you again for your feedback and in the meantime I truly hope to have the opportunity to welcome you back, so we can provide you with the exceptional experience that our guests have come to expect from us. Warm regards
Food came out cold, burgers came out over done.
All great by location, our waitress and the food. They let my friends and I enjoy our time together as we had not seen each other properly since lockdown so lots of catching-up. Perfect time.
Great outdoor space, lovely service and consistent food quality through the years!
This is the type of experience we strive to create for each and every guest and it’s wonderful to know that you enjoyed your meal at The Waterway. Best wishes TWW Team
The place looks nice and the squid is very good, great service
On behalf of us all here at The Waterway, we were delighted to have you dine with us and look forward to welcoming you back soon.
Perfect pandemic spot. Outdoor area is really well heated and covered. Some food really good and cocktails pretty good. I really like the vibe outdoors.
Thank you for your wonderful review. We are thrilled to read your words of appreciation for The Waterway. We would love to welcome you back and to offer a glass of fizz for you and a guest on your next visit, you can contact us directly for this booking at firstname.lastname@example.org We look forward to hearing from you. Warm regards, The Waterway Team
Great food, service (ask for Antonio) and a winter garden, where you can enjoy without being worried you are in a closed venue.
Dear Marieta, Thank you for your kind words, it means a lot to the team. We will share this feedback with Antonio who will be very happy to hear it. Delighted you enjoyed your time with us and we look forward to welcoming you back very soon, where we would like to offer you a dessert on the house. You can contact us directly for this at email@example.com Kind regards, The Waterway Team
Food was good and the outdoor terrace is pretty. Unfortunately the whole experience was soured for us by bad service and a thoroughly unpleasant manager who made us feel unwelcome merely for having booked on the opentable 30% off food offer. Beware that the opentable offer will only be honoured if you sit indoors rather than on the terrace (for no apparent reason), even when there is plenty of room outside and even despite the lockdown rules encouraging people to be outside rather than inside. It is also almost impossible to get the attention of the staff when you need them during the meal. We ended up choosing to eat outside and not getting the discount, but in retrospect wish we had just gone elsewhere because the issue was handled so badly by the manager.
Dear Jack, Offers exist as a way to promote. As you mentioned, guidelines encourage to dine outdoors, so we are now in very high demand outside and do not need to promote this tables. This is all explained prior booking. We tried to offer desserts on the house as a gesture of good will which you promptly declined and claimed drinks instead, which we acomodated. We are sorry to hear that you still felt your experience was unpleasant and we hope to see you again where a warm welcome awaits.
Great place, Antonio and Biancawere wonderful to me and my guests nd the duck burger is extraordinary
Thank you so much for taking the time to write of your recent experience. We are delighted that you had such an enjoyable time with us and look forward welcoming you back!
Nice heated terrace with a view on the canal. Great cocktails and ambience!
We had a great relaxing time and delicious food. All covid safe.
Thank you for your lovely review, Charmaine. Come join us again soon and have a dessert on us :) You can contact us at firstname.lastname@example.org for this Warm regards, TWW Team
Cozy night out with friends. Weekly spot for sure!!
Thank you for taking the time to write this lovely review. We hope to see you soon!
The 2 gentlemen who were serving us ( Brazilian & Italian(maybe) ) were fantastic and very helpful.
On behalf of us all here at The Waterway, we were delighted to have you dine with us and look forward to welcoming you back soon
Another enjoyable meal at the Waterway. Very well organised re Covid. Our waiter, Antonio, was very good--efficient and friendly. I started with the goats cheese croquettes followed by the duck burger both of which were very tasty. Lots of delicious meat in the burger.
Thank you for your kind words and we look forward to welcoming you back in the not too distant future.
Family dining. Very clean, safe , well presented and good service. The menu was ok but limited and the food very good. Overall a very pleasant evening out.
Thank you for taking the time to write your feedback. Unfortunately due to current circumstances we are still working with a reduced menu and staff, but we have different Specials every day. We hope to welcome you again very soon! Warm regards, The Waterway team
very loud, barely able to speak to one another
service was good but we were both very ill afterwards and both had Salmon.
I suspect they are reheating it which is horrible given the prices they are charging. wouldn't eat here again.
Thank you for taking the time to write and let us know about your experience. We were naturally disappointed to see that your experience with us did not live up to your expectations. We would like to discuss this further with you, if you could kindly contact us directly at email@example.com In the meantime I truly hope to have the opportunity to welcome you back, so we can provide you with the exceptional experience that our guests have come to expect from us. Kind regards, Bianca
Food is abysmal. Has always been. They can’t even get the burger right. You can forget about the other dishes. Even the appetisers are awful. It’s strange as the sister restaurant down the street - summer house - has amazing food.
Staff are super friendly if not always on the ball. Ambiance is great.
Dear Mani, We were naturally disappointed to see that your experience with us did not live up to your expectations. Our burger is one of the favourite dishes and sold-out on many weekends. We take great pride in providing great service in all areas of our operation and it is most concerning that you did not find this to be the case. Your feedback is most appreciated. Kind regards, The Waterway team
Food was disappointing, steak was awful. Starters were better.
We are all very disappointed that we fell below your expectations and you felt the quality of the food was not at our usual standard. We take all feedback very seriously and work very hard to make sure that each guest receives the highest quality of food and service each time they come, I would like to apologise that we did no achieve this on your last visit. I hope that in time you will forgive us and return so that we may demonstrate that this was just an off day.
Lovely setting, the staff were really accommodating and polite. The food was delicious (I would really recommend the canal breakfast).
The only thing was one of our group’s toast didn’t come, and when we asked for it, it then came quite late and without butter, which we did ask for but it was a bit too hard to spread.
Thank you for bringing this to our attention, we are so sorry to hear the toast arrived so late. We would love a chance to show you this was just an off day. We would love to welcome you again soon and offer a complimentary dessert of your choosing on your next visit, you can contact us directly at firstname.lastname@example.org We would also like to thank you for taking the time to write and for your kind words about the staff, we will ensure the compliments are passed along to our team.
Very nice breakfast and an amazing bloody Mary! Lovely place
Thank you for your wonderful review. We are thrilled to read your words of appreciation and I will happily pass your comments on to our team members at the bar. We hope to see you again!
Great experience at The Waterway as always. Antonio was very helpful and looked after us well despite the place being quite busy. he did a great job!
Dear Abi, Thank you for your wonderful review. We are thrilled to read your words of appreciation for The Waterway. I will happily pass your comments on to Antonio. We look forward to welcoming you and your guests in the not too distant future.
1st visit here and very impressed. Nice menu. Staff all masked up. Food beautifully presented and very tasty. Lovely ambiance.
Dear Michelle, Thank you so much for taking the time to write of your recent experience. We are delighted that you had such an enjoyable time with us and look forward welcoming you back. Please accept a glass of fizzy for you and a guest on your next visit, you can contact us directly at email@example.com for this booking Kind regards, The Waterway team
Fabulous family afternoon. Great food and staff are always such a delight. I can’t wait till the next time
Thank you for (once again) leaving your lovely feedback, Nimmy! We look forward to welcoming you again. Best wishes, Bianca & The Waterway team
Super place great service and fab atmosphere! Highly recommended fir a nice night out By the canal!
Good food and service and will definitely return again
The food was good and the service was very good, it was an enjoyable evening.
A great find! Cracking menu, well executed. Lovely location.
Waterway always delivers. Lovely atmosphere and great high end pub food. We go for cocktails, dinner/lunch with kids, without kids and always have a good experience. Since the restaurants reopened, Waterway have been the restaurant we keep going back as they really observe all covid restrictions and we feel safe with kids, without losing its atmosphere.
Thank you so much for taking the time to write of your recent experience. We are delighted that you had such an enjoyable time with us and look forward welcoming you back. Please accept a glass of fizzy for you and a guest on your next visit, you can contact us directly at firstname.lastname@example.org for this booking Kind regards, The Waterway team
Our waiter wasn’t wearing his mask over his nose and the people next to us were too close.
Lovely little venue food was fast and the aranchini was delicious!
Lovely location & great to be able to eat outside.
Menu had something for everyone & a specials board too.
Great selection of cocktails.
Service was a bit slow.
Dear Helen, Thank you for your review, we are happy to hear you had a good time with us and we were also disappointed that you felt our service was slow. Hopefully this incident will not deter you from returning again soon where a warm welcome awaits - we would love to offer you a glass of bubbles for you and your guest on the next visit. You can contact us directly at email@example.com for this booking - we hope to hear from you soon! Kind regards, The waterway team
First time going here and everything was exceptional! The food was great and fairly priced. Thought the drinks are on the expensive side
Dear Denilee, We are delighted to hear you enjoyed your time with us, thank you for taking the time and for the 5 stars. Please accept a glass of bubbles for you and a guest on us on your next visit! You can contact us directly at firstname.lastname@example.org Best wishes, TWW team
Fantastic location, wonderful atmosphere, the food and drinks variety and quality mean we will definitely be back
Great spot, especially if you are looking for outdoor dining!
Antonio was very kind and helped well with me and my newborn baby. My mum's first visit and she loved sitting outside.
Pork ribs were amazing but the buffalo ribs on special were no way near as nice and we wish we'd ordered two pork ribs.
Dear Charmaine, Thank you for taking the time to write this lovely feedback. We are very happy that you enjoyed your time with us and we will ensure Antonio hears about your review. Please join us again sometime soon and have a glass of Prosecco on us for you and a guest. You can contact us directly at email@example.com for this booking Kind regards, The Waterway team
Well set up currently for eating and drinking outside and lots of heaters for cooler times. The area covered with awning could do with a few tables less and mores spaced out than the entirely open air areas. My biggest issue is that there is no consideration for non smokers, and we suffer if next table has heavy smokers. Surely enough space for seperate smoking area?
Dear David, Smoking is allowed in our outdoors areas. If requested we will always try to accommodate our guests requests and move to a more suitable table. Unfortunately this is not always possible. We sincerely hope that you will forgive us in time and return and be seated at our lovely Balcony; where you can enjoy a beautiful view, our food, drinks and hospitality. Come join us soon and have a drink on us! You can contact us directly at firstname.lastname@example.org for this booking. Best wishes
Very good service. Food and drinks came quickly. Sanitising measurements well set. I was called to confirm the booking and offered options to have dinner on the terrace instead of inside. The menu is quite varied for a pub-like environment.
The Waterwayは Deliveroo と提携してデリバリーを行っています。
OpenTable ダイナー1611名によるThe Waterwayの評価は4.4☆です。