当店の安全対策をご覧いただけます

清掃、消毒、ソーシャルディスタンス、個人用保護具の使用に関する情報を記載しています。 詳細を見る

The Waterway

4.4
評価・口コミ(1612)
26~40 ポンド
ヨーロッパ料理

人気のタグ:

テラス席
ウォーターフロントにある
地元で評判
The Waterwayはウェスト・ロンドンのメイダヴェールにあるスタイリッシュなバー&レストランで、メニューには、クラシックなブラッセリー料理を中心としたフランス料理と現代ヨーロッパ料理を主に提供しています。夏の期間中、大きな南向きの屋外テラスを利用できます。 テラスでは、グランド・ユニオン運河沿いで軽めのグリルメニューなどの屋外での食事を楽しめます。ワインリストはフランスワインが中心ですが、素晴らしい新世界のワインもいくつか用意しています。

安全対策

清掃と消毒
  • 座席間の表面を消毒します
  • 共有エリアは毎日徹底して清掃します
  • デジタル、使い捨て、または消毒済みのメニューをご提供します
  • お客様に消毒剤またはウェットティッシュをご提供します
  • コンタクトレス決済をご利用になれます
  • 包装または封がされたカトラリーをご提供します
ソーシャルディスタンス
  • 一度にご来店可能なお客様の人数を制限します
  • 共有エリアでの距離を確保します
  • テーブル間の距離を通常より広く取ります
  • 病気のスタッフの職場への出入りを禁止します
個人用保護具
  • 接客担当者はマスクを着用します

オススメのスペシャルプラン

日時と人数を指定して、スペシャルプランをお選びください

Celebrate New Year's Eve with a fantastic meal!

店内でのお食事
12月 31, 2020開始

Bespoke New Year's Eve Menu £75.00 per person available from 5pm

Dine out on Christmas Day for a stress-free Christmas

店内でのお食事
12月 25, 2020開始

4 COURSES FOR £80.00 & £40 FOR CHILDREN (AGED BETWEEN 7 & 12). On Christmas Day we are only open for lunch from 12pm to 4pm.

スペシャルプラン

30% Off Your Food Only

10月 1, 2020-11月 30, 2020·日 17:00-19:45, 月-木 12:00-19:45, 金 17:00-19:45

Get 30% off your Food Only. Offer applies to A la Carte Menu inside Restaurant only. Not in conjunction with any other offer.

London Restaurant Festival 2 courses - £22.50 & 3 courses menu £28.50

10月 1-31, 2020·月-金 12:00-19:45

2 courses - £22.50 3 and 3 courses menu £28.50
ONLY IN THE LOUNGE AND RESTAURANT

ダイナー1612人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.4最近の評価をもとに集計
4.1
お料理
4.3
サービス
4.5
雰囲気
4.0
コストパフォーマンス
騒音レベル · 普通
88%の人 がオススメすると言っています
並べ替え
絞込み
OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
5日前にご来店
総合1お料理3サービス1雰囲気1

I am extremely disappointed at the service at your restaurant. I booked a table with the discount and they said the discount is only available indoors which is ridiculous. The outdoors of your restaurant is part of your restaurant so it is extremely silly to only be able to apply the discount if you’re sitting indoors. The service was absolutely terrible and I most definitely will not be coming back ever again

The Waterway
4日日前に返信

Dear Aayushi, Offers exist as a way to promote. As we are still recovering from being closed for months we have decided to join this offer to try and promote our indoors tables. Since Tier 2 restrictions in London, we are in very high demand for tables outdoors. This is all stated before you book. You requested to seat outside instead which we gladly accomodated. We are sorry to hear you were disappointed and hope in time you will forgive us and join us again where a warm welcome awaits.

通報する
G
Gabrielle
ロンドン
評価・口コミ(1)
6日前にご来店
総合5お料理4サービス4雰囲気5

lovely!will come back! worth the money! near the riverside!!

通報する
CF
CFRF
ロンドン
評価・口コミ(6)
2020年10月24日にご来店
総合5お料理5サービス5雰囲気5

Thank you to the staff for all their hard work creating a Covid safe venue. I am a single person household so must meet friends outside only and it’s difficult to find venues in London Despite the heavy rain, we were dry and warm on the terrace. Did not even need a coat. Food as always was outstanding and atmosphere buzzing. Life felt normal for a few hours at least.

The Waterway
5日日前に返信

Thank you for your wonderful review. We are thrilled to read your words of appreciation for The Waterway. The rain was really heavy on Saturday although we did the best we could to keep everyone dry and warm, so we are very happy to read this feedback. We would love to welcome you again soon and to offer a glass of Prosecco on your arrival. You can contact us directly at info@thewaterway.co.uk for this booking. Warm regards, The Waterway team

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2020年10月24日にご来店
総合2お料理4サービス1雰囲気2

Nice place but we had rather unpleasant experience - we were seated in the garden however the awning was broken, then we got moved to the smoking part when it started raining. Asked to move to the middle part with the heaters, which was not accommodated. There were several tables freeing up but somehow it was impossible for us to move. The explanations from the staff made no sense. Overall the attitude really ruined our experience.

The Waterway
5日日前に返信

Thank you for taking the time to write. I was naturally disappointed to see that your experience with us did not live up to your expectations. Unfortunately last Saturday because of circumstances out of our control we had to reset our canopy and reallocate all guests. Thank you again for your feedback and in the meantime I truly hope to have the opportunity to welcome you back, so we can provide you with the exceptional experience that our guests have come to expect from us. Warm regards

通報する
JL
JenniferL
評価・口コミ(1)
2020年10月24日にご来店
総合5お料理5サービス5雰囲気5

Great meal and a really nice setting. It was our first visit and we have already been back! The service was excellent and the staff are really friendly. Everything is very well organised for the current situation and it felt safe. The heaters are very effective and we were able to eat lunch with our coats off even though the weather was not great.

通報する
OT
vipOpenTable ダイナー
シカゴ・イリノイ州
評価・口コミ(1)
2020年10月23日にご来店
総合2お料理2サービス2雰囲気3

Food came out cold, burgers came out over done.

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(2)
2020年10月23日にご来店
総合5お料理5サービス4雰囲気5

All great by location, our waitress and the food. They let my friends and I enjoy our time together as we had not seen each other properly since lockdown so lots of catching-up. Perfect time.

通報する
YN
YanaN
ロンドン
評価・口コミ(1)
2020年10月22日にご来店
総合4お料理4サービス4雰囲気5

Great outdoor space, lovely service and consistent food quality through the years!

The Waterway
5日日前に返信

This is the type of experience we strive to create for each and every guest and it’s wonderful to know that you enjoyed your meal at The Waterway. Best wishes TWW Team

通報する
BY
BenjaminYay
ロンドン
評価・口コミ(1)
2020年10月21日にご来店
総合5お料理5サービス5雰囲気5

The place looks nice and the squid is very good, great service

The Waterway
5日日前に返信

On behalf of us all here at The Waterway, we were delighted to have you dine with us and look forward to welcoming you back soon.

通報する
R
Rosies
ロンドン
評価・口コミ(1)
2020年10月19日にご来店
総合5お料理4サービス3雰囲気5

Perfect pandemic spot. Outdoor area is really well heated and covered. Some food really good and cocktails pretty good. I really like the vibe outdoors.

The Waterway
返信日 2020年10月23日

Thank you for your wonderful review. We are thrilled to read your words of appreciation for The Waterway. We would love to welcome you back and to offer a glass of fizz for you and a guest on your next visit, you can contact us directly for this booking at info@thewaterway.co.uk We look forward to hearing from you. Warm regards, The Waterway Team

通報する
MB
MarietaB
ロンドン
評価・口コミ(1)
2020年10月19日にご来店
総合5お料理5サービス5雰囲気5

Great food, service (ask for Antonio) and a winter garden, where you can enjoy without being worried you are in a closed venue.

The Waterway
返信日 2020年10月23日

Dear Marieta, Thank you for your kind words, it means a lot to the team. We will share this feedback with Antonio who will be very happy to hear it. Delighted you enjoyed your time with us and we look forward to welcoming you back very soon, where we would like to offer you a dessert on the house. You can contact us directly for this at info@thewaterway.co.uk Kind regards, The Waterway Team

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2020年10月19日にご来店
総合2お料理4サービス1雰囲気1

Food was good and the outdoor terrace is pretty. Unfortunately the whole experience was soured for us by bad service and a thoroughly unpleasant manager who made us feel unwelcome merely for having booked on the opentable 30% off food offer. Beware that the opentable offer will only be honoured if you sit indoors rather than on the terrace (for no apparent reason), even when there is plenty of room outside and even despite the lockdown rules encouraging people to be outside rather than inside. It is also almost impossible to get the attention of the staff when you need them during the meal. We ended up choosing to eat outside and not getting the discount, but in retrospect wish we had just gone elsewhere because the issue was handled so badly by the manager.

The Waterway
4日日前に返信

Dear Jack, Offers exist as a way to promote. As you mentioned, guidelines encourage to dine outdoors, so we are now in very high demand outside and do not need to promote this tables. This is all explained prior booking. We tried to offer desserts on the house as a gesture of good will which you promptly declined and claimed drinks instead, which we acomodated. We are sorry to hear that you still felt your experience was unpleasant and we hope to see you again where a warm welcome awaits.

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(3)
2020年10月19日にご来店
総合5お料理5サービス5雰囲気5

Great place, Antonio and Biancawere wonderful to me and my guests nd the duck burger is extraordinary

The Waterway
返信日 2020年10月23日

Thank you so much for taking the time to write of your recent experience. We are delighted that you had such an enjoyable time with us and look forward welcoming you back!

通報する
CP
CharlotteP
ロンドン
評価・口コミ(3)
2020年10月18日にご来店
総合4お料理4サービス4雰囲気4

Nice heated terrace with a view on the canal. Great cocktails and ambience!

通報する
C
Charmaine
ロンドン
評価・口コミ(5)
2020年10月18日にご来店
総合5お料理5サービス5雰囲気5

We had a great relaxing time and delicious food. All covid safe.

The Waterway
返信日 2020年10月23日

Thank you for your lovely review, Charmaine. Come join us again soon and have a dessert on us :) You can contact us at info@thewaterway.co.uk for this Warm regards, TWW Team

通報する
o
ourchef
評価・口コミ(1)
2020年10月16日にご来店
総合5お料理5サービス5雰囲気5

Cozy night out with friends. Weekly spot for sure!!

The Waterway
返信日 2020年10月23日

Thank you for taking the time to write this lovely review. We hope to see you soon!

通報する
DJ
DJAtallah
ロンドン
評価・口コミ(5)
2020年10月16日にご来店
総合5お料理5サービス5雰囲気5

The 2 gentlemen who were serving us ( Brazilian & Italian(maybe) ) were fantastic and very helpful.

The Waterway
返信日 2020年10月23日

On behalf of us all here at The Waterway, we were delighted to have you dine with us and look forward to welcoming you back soon

通報する
E
Eddie
ロンドン
評価・口コミ(20)
2020年10月15日にご来店
総合4お料理4サービス4雰囲気4

Another enjoyable meal at the Waterway. Very well organised re Covid. Our waiter, Antonio, was very good--efficient and friendly. I started with the goats cheese croquettes followed by the duck burger both of which were very tasty. Lots of delicious meat in the burger.

The Waterway
返信日 2020年10月23日

Thank you for your kind words and we look forward to welcoming you back in the not too distant future.

通報する
OT
OpenTable ダイナー
評価・口コミ(1)
2020年10月11日にご来店
総合5お料理4サービス5雰囲気5

Family dining. Very clean, safe , well presented and good service. The menu was ok but limited and the food very good. Overall a very pleasant evening out.

The Waterway
5日日前に返信

Thank you for taking the time to write your feedback. Unfortunately due to current circumstances we are still working with a reduced menu and staff, but we have different Specials every day. We hope to welcome you again very soon! Warm regards, The Waterway team

通報する
B
Baylinna
ロンドン
評価・口コミ(6)
2020年10月10日にご来店
総合1お料理1サービス5雰囲気1

very loud, barely able to speak to one another
service was good but we were both very ill afterwards and both had Salmon.
I suspect they are reheating it which is horrible given the prices they are charging. wouldn't eat here again.

The Waterway
返信日 2020年10月12日

Thank you for taking the time to write and let us know about your experience. We were naturally disappointed to see that your experience with us did not live up to your expectations. We would like to discuss this further with you, if you could kindly contact us directly at info@thewaterway.co.uk In the meantime I truly hope to have the opportunity to welcome you back, so we can provide you with the exceptional experience that our guests have come to expect from us. Kind regards, Bianca

通報する
MT
vipManiT
ロンドン
評価・口コミ(7)
2020年10月10日にご来店
総合2お料理1サービス3雰囲気5

Food is abysmal. Has always been. They can’t even get the burger right. You can forget about the other dishes. Even the appetisers are awful. It’s strange as the sister restaurant down the street - summer house - has amazing food.

Staff are super friendly if not always on the ball. Ambiance is great.

The Waterway
5日日前に返信

Dear Mani, We were naturally disappointed to see that your experience with us did not live up to your expectations. Our burger is one of the favourite dishes and sold-out on many weekends. We take great pride in providing great service in all areas of our operation and it is most concerning that you did not find this to be the case. Your feedback is most appreciated. Kind regards, The Waterway team

通報する
AW
AmandaW
ロンドン
評価・口コミ(1)
2020年10月10日にご来店
総合2お料理2サービス3雰囲気4

Food was disappointing, steak was awful. Starters were better.

The Waterway
返信日 2020年10月12日

We are all very disappointed that we fell below your expectations and you felt the quality of the food was not at our usual standard. We take all feedback very seriously and work very hard to make sure that each guest receives the highest quality of food and service each time they come, I would like to apologise that we did no achieve this on your last visit. I hope that in time you will forgive us and return so that we may demonstrate that this was just an off day.

通報する
MW
MelanieW
ロンドン
評価・口コミ(1)
2020年10月10日にご来店
総合4お料理4サービス4雰囲気4

Lovely setting, the staff were really accommodating and polite. The food was delicious (I would really recommend the canal breakfast).

The only thing was one of our group’s toast didn’t come, and when we asked for it, it then came quite late and without butter, which we did ask for but it was a bit too hard to spread.

The Waterway
返信日 2020年10月12日

Thank you for bringing this to our attention, we are so sorry to hear the toast arrived so late. We would love a chance to show you this was just an off day. We would love to welcome you again soon and offer a complimentary dessert of your choosing on your next visit, you can contact us directly at info@thewaterway.co.uk We would also like to thank you for taking the time to write and for your kind words about the staff, we will ensure the compliments are passed along to our team.

通報する
J
Joey
ケント
評価・口コミ(1)
2020年10月10日にご来店
総合4お料理5サービス5雰囲気5

Very nice breakfast and an amazing bloody Mary! Lovely place

The Waterway
返信日 2020年10月12日

Thank you for your wonderful review. We are thrilled to read your words of appreciation and I will happily pass your comments on to our team members at the bar. We hope to see you again!

通報する
AS
AbiS
評価・口コミ(1)
2020年10月7日にご来店
総合4お料理4サービス5雰囲気5

Great experience at The Waterway as always. Antonio was very helpful and looked after us well despite the place being quite busy. he did a great job!

The Waterway
返信日 2020年10月9日

Dear Abi, Thank you for your wonderful review. We are thrilled to read your words of appreciation for The Waterway. I will happily pass your comments on to Antonio. We look forward to welcoming you and your guests in the not too distant future.

通報する
MD
MichelleD
ロンドン
評価・口コミ(2)
2020年10月4日にご来店
総合5お料理5サービス5雰囲気5

1st visit here and very impressed. Nice menu. Staff all masked up. Food beautifully presented and very tasty. Lovely ambiance.

The Waterway
返信日 2020年10月7日

Dear Michelle, Thank you so much for taking the time to write of your recent experience. We are delighted that you had such an enjoyable time with us and look forward welcoming you back. Please accept a glass of fizzy for you and a guest on your next visit, you can contact us directly at info@thewaterway.co.uk for this booking Kind regards, The Waterway team

通報する
n
nimz
ハートフォードシャー州
評価・口コミ(22)
2020年10月4日にご来店
総合5お料理5サービス5雰囲気5

Fabulous family afternoon. Great food and staff are always such a delight. I can’t wait till the next time

The Waterway
返信日 2020年10月7日

Thank you for (once again) leaving your lovely feedback, Nimmy! We look forward to welcoming you again. Best wishes, Bianca & The Waterway team

通報する
k
krsti
ロンドン
評価・口コミ(2)
2020年10月3日にご来店
総合5お料理5サービス5雰囲気5

Super place great service and fab atmosphere! Highly recommended fir a nice night out By the canal!

通報する
KN
KieranN
評価・口コミ(1)
2020年9月30日にご来店
総合5お料理5サービス5雰囲気5

Good food and service and will definitely return again

通報する
FN
FarisN
評価・口コミ(1)
2020年9月29日にご来店
総合4お料理4サービス4雰囲気3

The food was good and the service was very good, it was an enjoyable evening.

通報する
G
Gower
ロンドン
評価・口コミ(4)
2020年9月28日にご来店
総合4お料理5サービス5雰囲気4

A great find! Cracking menu, well executed. Lovely location.

通報する
k
vipkozilondon
評価・口コミ(8)
2020年9月27日にご来店
総合5お料理5サービス5雰囲気5

Waterway always delivers. Lovely atmosphere and great high end pub food. We go for cocktails, dinner/lunch with kids, without kids and always have a good experience. Since the restaurants reopened, Waterway have been the restaurant we keep going back as they really observe all covid restrictions and we feel safe with kids, without losing its atmosphere.
Thoroughly recommended.

The Waterway
返信日 2020年10月7日

Thank you so much for taking the time to write of your recent experience. We are delighted that you had such an enjoyable time with us and look forward welcoming you back. Please accept a glass of fizzy for you and a guest on your next visit, you can contact us directly at info@thewaterway.co.uk for this booking Kind regards, The Waterway team

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2020年9月26日にご来店
総合2お料理3サービス2雰囲気2

Our waiter wasn’t wearing his mask over his nose and the people next to us were too close.

通報する
s
slmarsh
ロンドン
評価・口コミ(4)
2020年9月26日にご来店
総合5お料理5サービス5雰囲気5

Lovely little venue food was fast and the aranchini was delicious!

通報する
HW
HelenW
ロンドン
評価・口コミ(1)
2020年9月20日にご来店
総合4お料理4サービス4雰囲気5

Lovely location & great to be able to eat outside.
Menu had something for everyone & a specials board too.
Great selection of cocktails.
Service was a bit slow.

The Waterway
返信日 2020年9月26日

Dear Helen, Thank you for your review, we are happy to hear you had a good time with us and we were also disappointed that you felt our service was slow. Hopefully this incident will not deter you from returning again soon where a warm welcome awaits - we would love to offer you a glass of bubbles for you and your guest on the next visit. You can contact us directly at bianca@thewaterway.co.k for this booking - we hope to hear from you soon! Kind regards, The waterway team

通報する
DV
DenileeV
ロンドン
評価・口コミ(2)
2020年9月20日にご来店
総合5お料理5サービス3雰囲気5

First time going here and everything was exceptional! The food was great and fairly priced. Thought the drinks are on the expensive side

The Waterway
返信日 2020年9月26日

Dear Denilee, We are delighted to hear you enjoyed your time with us, thank you for taking the time and for the 5 stars. Please accept a glass of bubbles for you and a guest on us on your next visit! You can contact us directly at info@thewaterway.couk Best wishes, TWW team

通報する
E
Elly
ロンドン
評価・口コミ(3)
2020年9月19日にご来店
総合5お料理5サービス5雰囲気5

Fantastic location, wonderful atmosphere, the food and drinks variety and quality mean we will definitely be back

通報する
GW
GregoryW
サンフランシスコ・ベイ周辺
評価・口コミ(6)
2020年9月18日にご来店
総合4お料理4サービス3雰囲気5

Great spot, especially if you are looking for outdoor dining!

通報する
C
Charmaine
ロンドン
評価・口コミ(5)
2020年9月16日にご来店
総合5お料理3サービス5雰囲気5

Antonio was very kind and helped well with me and my newborn baby. My mum's first visit and she loved sitting outside.

Pork ribs were amazing but the buffalo ribs on special were no way near as nice and we wish we'd ordered two pork ribs.

The Waterway
返信日 2020年9月21日

Dear Charmaine, Thank you for taking the time to write this lovely feedback. We are very happy that you enjoyed your time with us and we will ensure Antonio hears about your review. Please join us again sometime soon and have a glass of Prosecco on us for you and a guest. You can contact us directly at info@thewaterway.co.uk for this booking Kind regards, The Waterway team

通報する
DZ
DavidZ
ロンドン
評価・口コミ(1)
2020年9月15日にご来店
総合4お料理4サービス5雰囲気4

Well set up currently for eating and drinking outside and lots of heaters for cooler times. The area covered with awning could do with a few tables less and mores spaced out than the entirely open air areas. My biggest issue is that there is no consideration for non smokers, and we suffer if next table has heavy smokers. Surely enough space for seperate smoking area?

The Waterway
返信日 2020年9月21日

Dear David, Smoking is allowed in our outdoors areas. If requested we will always try to accommodate our guests requests and move to a more suitable table. Unfortunately this is not always possible. We sincerely hope that you will forgive us in time and return and be seated at our lovely Balcony; where you can enjoy a beautiful view, our food, drinks and hospitality. Come join us soon and have a drink on us! You can contact us directly at info@thewaterway.co.uk for this booking. Best wishes

通報する

よくある質問

The Waterwayは Deliveroo と提携してデリバリーを行っています。

OpenTable ダイナー1612名によるThe Waterwayの評価は4.4☆です。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。現地の制限により、現時点では予約を受け付けていない場合がありますのでご留意ください。