The Wood Restaurant & Lounge
Great food. Attentive and friendly server. Overall, a very pleasant experience.
Food was excellent, beer choice was excellent. Server was friendly and knowledgable about the area.
Big portions of food -
Great service -
When we booked our lunch reservation we did not have access to a 12 noon time, so we took 11:30 am. At noon there were 4 out of 12+ tables occupied. At 12:35 pm there were still 4 out of 12+ tables occupied. It caused us to leave Calgary earlier than planned for the day. Not sure if that's OpenTable's issue or the restaurant's.
Otherwise the lunch experience was a little cool outside, but overall excellent.
The service and the food were both excellent. The one concern was that there is no ramp so it is not wheelchair accessible, and that made getting to our table on the patio a bit of a challenge. The washrooms are in the basement down a long flight of stairs so that was not accessible either.
We really enjoyed our evening at the Wood. It was the last in dining evening before the latest lockdowns and we were looking for somewhere that had an interesting menu and a good local feel. We were not disappointed, both of our meals were delicious and we had the apple crisp for dessert and it was great!
Thank you for taking the time to review us and glad you enjoyed the food and experience at The Wood!
After making a reservation for 7pm, we arrived 5 minutes before 7 and waited for 20 minutes before even being greeted at the front. Once we were finally seated, it took another 10 minutes before a server arrived to order drinks. We did not once even get asked if refills were needed/wanted and therefor left with empty glasses. The food was not good. The “in-house smoked” brisket was clearly not smoked and tasted like it was from a store bought package. The bread for the brisket was soggy. The chicken sandwich was dry and bland.
The restaurant was very dark as we weren’t beside a window (needed to use our phone lights to even read the menu).
Thanks for the feedback and we apologize your recent experience was not the best. For our beef brisket we use Alberta Angus brisket 12 hour smoked in house. It and the grilled open face chicken sandwich are two of our more popular items. Sorry you did not enjoy them. Hope you will give us another try in the future
Had a limited menu of course, food was good service was great, waitress was very helpful and had suggestions if items were unavailable, next day was a new shutdown due to COVID. Would recommend giving them a try.
Thanks for the review Wayne and glad to hear you enjoyed the food and service. Hope we see you back again soon!
Great good and nice staff. Very COVID safe. Will be back fo sure
Thanks Mary for taking the time to review us. Thanks for the shout out on the food and the staff....and our COVID safety protocols. We are doing our best to keep our customers safe. See you back again soon we hope!
The food looked better than it tasted. Service was not the best. We were never offered another drink and had to ask for more water.
Sorry your experience at The Wood was not up to par. We will review with our service team. Hoping you will give us another try in the future and thanks for the feedback.
Food was great. Hubby had the beef dip. While advertised as braised beef tips. It was sliced beef. Still tender and tasty though. I had a burger and salad. It was juicy and flavourful. And came with a very large house salad. Over all it was a great night out.
Happy to hear you enjoyed your night at The Wood. Thanks for taking the time to review us.
If this is your first time visiting Canmore you should definitely check this restaurant out!
Thanks Randy for the review and shout out! Glad you enjoyed your visit to The Wood. Come back soon!
Delicious dry rubs and salmon burger! Bar atmosphere is good, even during covid. Not fine dining, but good for price level.
Thank you for the review and glad you enjoyed the salmon burger and ribs . Hope we see you back again soon!
It was our last night in Canmore and we like to eat at the Wood when we get a chance. My husband ordered the Wood burger and I had the Salmon with blueberry. The meals were delicious. I wasn’t too sure how the salmon would taste with blueberry but I was pleasantly surprised. I would order it again. We will definitely be back to this restaurant
Thank you for the 5 stars and glad you enjoyed the food! The Blueberry Salmon once tried is always a hit! And thank you for making The Wood a regular stop when in Canmore! Hope to see you back again soon!
Service was pretty good, dinner not the best. Ordered 2 bison burgers and they both came out raw. Makes the evening less desirable.
Sorry about your recent experience at The Wood. We appreciate the feedback and will be reviewing with our team. Again our apologies and if you would like to try us again we can ensure the experience will be a better one
Enjoyed as much as last time! Never change!
Thank you for the review and glad you enjoyed everything!! No changing here!
The restaurant offered a lovely setting for a small birthday meal. Delicious food offerings and we were looked after wonderfully by Raphael our host for the evening, he even brought a delicious cheesecake with a candle for our birthday boy ❤️
Happy to hear you enjoyed the food and the service Julie. Thanks for taking the time to review us and glad we could be a part of a special day for you son
Food is always delicious. I have always enjoyed my visits to The Wood.
Glad you enjoy our food and thanks for the review!
Perfect Ambiance. Food was delicious. Excellent service. Def recommend the Tuna Stack and Dry ribs. Great and deversify drinks option
Thanks for the 5 stars Lisa and hope we see you back at The Wood again soon!
Great food and service. Clean and safe
Thanks for the review Sheppie and glad you enjoyed the food and service. Come back soon!
Very authentic nice restaurant.
The food was great, service was excellent.
Family get together - the food was really good!
Food was really good - 100% from appetizer to main dish.
We ordered crispy dry ribs (tender and crispy) and tuna wonton stack ( very delicious )
For main dish we Ordered: crispy salmon burger, Korean fried chicken sandwich, open face chicken grill, dragon noodle bowl with garlic shrimps, and the steak - all very delicious
Service was fast - however they tend to forget small things I.e. forgot to give us small plates when appetizers were serviced so we had to eat with our bare hands.
Nevertheless, ambience and food is outstanding. I will always come back here
Thanks for the review. Glad you enjoyed the food and service! We will work on being better with the smaller details! Thanks for bringing that to our attention. See you back again soon!
The restaurant was very clean and following Covid guidelines. Food and drinks came out decently fast and the service was very friendly. I would highly recommend the peach bellini and the open faced chicken grill, super delicious!
Thank you for taking the time to leave us a review Ashley! Welcome back any time!
Great Hosts and Servers. We were there on Sat Feb 20 @ 5:15 p.m. We were well taken care of. Our server was bright and friendly. We will definietly be back.
Thank you for the feedback Paula and good to hear of your positive experience at The Wood! Hope we see you back again soon!
Great place for families with kids - nice location too
The drinks were fantastic and the service was great! I got the brisket sandwich and unfortunately it was extremely fatty and chewy. But otherwise a great time!
Fantastic would eat there again! Great service, friendly staff and excellent food!
Was so nice to be out and the staff are so friendly
Nice to get out again after the shutdown. The waitress was very friendy and helpful. Lots of different Craft beers available and we got to sample a few before we landed on the one we wanted to order. Food was very fresh and tasty. We ordered the Wood burger, which had a beautiful bun and lots of tasty flavours. We also had the open chicken sandwich which also was nicely presented and tasted delicious. Would definitely go back.
Parts of the meal were cold, other parts were tasteless. Maybe should have stuck to the burgers.
They were so accommodating for our party. They made sure the kids had everything they needed and were so kind and inviting. Will definitely go back!
Our waitress was amazing! Food was great and everyone enjoyed their meals!
Been many times in the past, always good. It’s why we keep coming back.
After Covid it was even better.
Food was amazing. Our server was attentive and prompt, I chose this place based on other reviews and it did exceed expectations. The atmosphere was perfect for date night!
Glad you enjoyed the food and service so much and that we exceeded your expectations! We hope to see you back again soon!
The service was very good however the appetizer we ordered was stone cold in the middle. They did give us a second order but weren't offered any compensation
Sorry about your recent experience at The Wood. We to strive to make every visit to The Wood amazing We will reach out to you directly to see how we can make things better. Thanks for taking the time to give us feedback
The set up to manage social distancing is very good , staff are very helpful .
Thank you for the 5 star review. We have been doing our best to keep our customers and staff safe. Have a Merry Christmas season
Great environment, friendly servers, amazing food, and an awesome selection of beer and other drinks!
Glad you enjoyed everything about the Wood Hoping you have a great holiday season!
We went to The Wood on a recommendation from several friends and weren’t disappointed. I ordered from their Mexican menu that I believe was a monthly special, pulled pork tacos and Mexican street corn wings. Both were fantastic. My wife had the beef dip which I will be getting on our next visit. Can’t wait to return.
Glad you enjoyed the food at The Wood so much and we will be looking forward to your return!
Disappointed. VERY disappointed.
First of all, I would start by saying that i would have raised issues directly with the server if she had bothered even one single time to ask about the meal. She didn't.
We had visited the restaurant about a month ago (during the Oktoberfest promotions) and were very impressed with the food and the outstanding service we received that day. Therefore, on a return trip to Canmore, we went out of our way to make reservations and visit the Woods. What a contrast. A lot of it had to do with service. We arrived for our reservation 15 minutes early. No issue in being asked to wait. The issue was the rudeness of the server/hostess. We felt chastised. Even talked about leaving. She waited until the exact second of our reserved time. I could understand if the issue of us being a tad early was because the waiting area was crowded, but it wasn't. We were alone. She claimed that she had to wait until parties left due to capacity. No one walked past us on the way out. So...was it punitive? I don't know. What I do know is that she was RUDE and we felt very unwelcome. She was also our server. Once again, I would understand her being rushed were the restaurant filled. Totally. But, it was way busier the previous time and our service was engaged and warm. You can't make a cocktail on your menu? Fine...but that isn't our fault. When we asked if it could be made with basil instead of rosemary (which you were out of), she said there wasn't any (hmmm guess the meals with basil weren't being made that day either??) Once again, if policy is that herbs don't leave the kitchen, just say that...but it isn't our fault that we asked. A guest should not feel compelled to apologize for you not having an item on the menu. The food. The food was room temperature (cool enough to question safety, actually). Would i have sent it back,,,yes...probably had server showed her face again. Couldn't wait to leave.
Food was delicious. Ceaser salad was second to none. Brisket beef dip was tender and mouth watering.
Glad you enjoyed the food so much at The Wood Hope we see you back again soon and enjoy the holiday season!
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OpenTable ダイナー172名によるThe Wood Restaurant & Loungeの評価は3.8☆です。