Outstanding food, fun to watch making of it. Expensive.
Wonderful experience very authentic food, delicate flavours and superb presentation. The ambience was great when we first came in however that changed when certain guests came in and were loud and not up to the dress code and were in jeans and sportswear. Ruined the ambience and at some times could not hear our waiter explain our dishes. Otherwise great tasting menu.
Little ambience, unpleasantly dark, few options on menu, overall feels overpriced... service is good
I rarely write reviews unless I had an extremely stellar experience or a disaster, unfortunately it was the latter this time.
My husband and I sat down for Umu’s tasting menu last night, we had added few items to that from the ala Carte menu so we ended up paying 800+£ for our dinner. At a value like this and more so at a 2 Michelin starred restaurant, a certain level of decency (I.e service) is expected. We had told them at the time we made the reservation and at the start of our dinner of my few (namely 3, not a complicated list!) food intolerances, yet at the conclusion of our dinner I get served a piece of chocolate, that after taking my first bite, I find that it’s filled with caramel and “sesame seeds” (one of my 3 named allergens)!! What’s worse is that when I pointed this out to the waiter, he just apologized, carried out with our transaction, and informs no one from his upper management like he didn’t want to get scrutinized for his mistake so he just kept quite!!
So we decide to inform the floor manager on our way out, literally at the door, to which he acts with a complete surprise, condemns the way the waiter handled the situation, then apologizes... maybe that’s enough and appropriate at a normal resturant, but again at the value we paid and at a two starred place, the least we would have expected was a simple form of compensation to showcase their sincerity and seriousness towards such a potentially hazardous mistake !
Umu is amongst the best sushi restaurants in London. You can tell by the quality of the ingredients which is the ultimate key to a great sushi restaurant. However, the waiter forgot certain things which shouldn't be happening at this level of fine dining. Also, we got people who were really loud drinking sakes as if they were in a club which is a bit of disappointment.
Absolutely amazing dinning experience. Seating at the counter and watched the Chefs’ preparation, truly wonderful sensory experience.
The experience was not what we expected it to be from their advertising on their website, disappointing.
Anna Marie Smith
Spectacular food with an amazing service and unique experience
The food was nice, although compared to other high end Japanese restaurants, I would say was not at the same level. Taking into account the pricey Tasting Menu, I was a bit disappointed. My recommendation: stay with A la Carte
The food was of high quality as expected. Attentive service. I'd definitely come back.
I have a wonderful time at Umu. I like the food very much. The food is extremely tasty. I think I will visit this restaurant again.
Visiting London Umu is always on my list!
Best restaurant ever. Ive never tasted such refined cuisine
Every things was very good especially the truffle sushi but the uni was really bad.
I booked and made it clear by email that we would be having the Kaiseki menu and at the counter seating. On arrival, my guest was already there and had been seated in a corner table in the main restaurant part. We insisted on moving to the counter. We were then told that we could not order the Kaiseki menu after 2pm. I excused myself from the table with the client and had to battle at reception to get the Kaiseki menu agreed. The service was organised and efficient enough but nothing memorable and certainly not Michelin star quality at all. I left and had a Wimpy burger an hour later for £3. The UMU lunch excluding any drinks was £375!
if this is 2 star ,i am not agree with this ,food is not really perfect .not good japanese .
services was good .loacation is good in mafair. but from my experence would not come back
again. waste money .
Well balanced seasoning. Amazing Umami.
One of the Best Asian cuisine in London!Very good Service and reasonable pricing.
Simply amazing. One of my best experience in London. Apart of the food which is absolutely out-standing, what surprise me more it's that the service it's not a classic old school style which I get use to got. I'm not gonna say it's crazy but it's friendly. All of them, from the Italian beauty sommelier to the general manager, of course our lovely waiter Rio with a huge knowledge about everything, everyone were bringing a lovely smile to us.
Then about the food nothing to say...we had two bento box (I prefer the one of tiger prawn tempura) plus the niguiri chef's tasting menu was absolutely awesome...fish it's quality! But a several one!!!
Thanks to everyone even the polish receptionist who've been lovely with us!!!!!
More than recomendable and of course a place to come back!!!!!
Umu is as you may know a Japanese restaurant, hidden on a backstreet in Mayfair. The food is highly refined the technical skills in the kitchen are high and the sommeliers knows their trade. I do however prefer deeper flavours, its a bit to light for my taste. We hade an eel dish that fulfilled this though and it was truly amazing. For me it wasn't worth the money ( me and ny wife paid about 650 quid) but on the same time it was a nice experience. So if you've got to much cash floating around you may find it worth the effort! :)
Great food and quality service
The food was ubdoudtedly too-notch but the service felt contrived. I’ve been to numerous Michelin starred restaurants and never been made to feel like I was ‘lucky’ To be there. I looked around me and saw others were being treated the same way. Would not recommend and not return.
Very interesting place to visit. Be aware that place is quite difficult to find, if going there for the first time. Great food and very nice people working in, though you will have to show them that you are interested in their knowledge, and they will take you to a next level of dining experience. Quite expensive, but absolutely forth it.
The highest quality of fish and meat
Amazing food in a beautiful place. Japanese cuisine at its best!
I highly recommand this restaurant!
Fantastic food but very pricey. Great for a special experience or occasion
Food as expected ( been here many times) was outstanding. Unfortunately what is typically exceptional service was markedly diminished by the team assigned to our table.
Very fresh ingredients and great quality! When asked whether they could do a single type of vegetable tempura (unusual request) to accommodate my mother, they were able to do it outstandingly. Service was great too, with very friendly and knowledgable staff.
We had a great night for wedding anniversary. The food was very fresh, delicious, creative, etc! The staff are very knowledgeable, nice, warm and helpful! Saki was awesome!! We could hear the next table chats. If tables can be more distanced would be the best!!!
Great food and service! Will definitely come back for more.
Terrible service, when I tried to order, the waiter just keep talking to other people. And the noise is loud, couldn’t even heard my friend voices.
Delicious food, lovely decor and atmosphere, very good service but extremely expensive and small portions.
Not that expensive as I expected.
Sashimi is excellent.
Fantastic through and though!
Kaiseki was superb - I hope to come back someday!
As a Michelin restaurant, it’s not worth compare some Michelin in New York City. I don’t recommend because it didn’t surprise me at all.
Outstanding restaurant in every way. No bad tables, perfect service, incredible food. Nothing else to add.
Looking forwards to an exceptional experience we ended up spending £500 for a dinner for two but although the service and the ambience was good, the food really didn’t live up to the standard and the astronomical price. Sorry, as I’ve been there already a few times and was hoping the food lived up to my previous visits , but a part from two incredible dishes the rest was pretty average.