Uncle Julio's - Fairfax Corner
My reservation was for 7:45 but we had to wait for 10 minutes. They have tables available but for some reason they like to make people wait. Had I not several times why it was taking so long, they would have made me wait even longer. The table they finally gave us had been empty the whole time since we arrived at 7:20.
Great food, friendly staff. Nice sized booths. It was busy, but not noisey.
I took my wife and family to Uncle Julio's for her birthday, she really wanted the chocolate pinata. Uncle Julio's did not disappoint. The service was prompt and wonderful. The food was delicious and the overall experience was outstanding.
Service was a little hit-or-miss. Slow to get help when we say down, then only 1/2 the table got food at first, the other two meals were 4-5 minutes late.
Once we got our food, no check up.
We ordered dessert (piñata), but we got through 2/3 of it before the manager brought out plates.
The food was as good as always, just thought we would have had better service on a slow Tuesday night.
Hello, Thank you for your business. We are so sorry you had poor service and we completely understand your frustrations. We greatly appreciate you sharing this input as we are constantly working to improve, and this information is extremely helpful. Please accept our sincere apology for your dissatisfaction. We hope you will return to Uncle Julio’s soon for an improved experience. Thank you, Uncle Julio’s
Excellent experience! Beautiful day so we asked to sit on the outdoor patio. Our waiter, Tony, was great. It was our first time dining at Uncle Julio's and Tony explained the ins and outs of the restaurant. It was my husband's birthday and I wanted to surprise him with the chocolate pinata. I slipped a note to Tony and he took care of it without my husband ever catching on.
Began with the table side guacamole which was very good. Between our family we had the skirt steak fajitas, Juanita's platter and the chicken quesadillas. All were wonderful and more than ample....we had leftovers for lunch the next day.
The star of the show however was the chocolate pinata! What a great surprise. It was filled with strawberries, blackberries, pineapple and mini churros. The tray covered 2/3 of the table and had dipping cups of caramel, swirls of chocolate sauce and raspberry sauce and mounds of the most decadent whipped cream ever. So much fun. Again, we have a container of chocolate pieces and fruit to munch on for days.
While we have another local Mexican restaurant that we love we all agreed that Uncle Julio's is a step above them in all aspects and will become part of our rotation. Can't wait to try their brunch and will definitely ask for Tony if he's working.
Hello BethD, We thank you for your feedback and are glad to hear you had a wonderful experience with us. We look forward to serving you again soon and hope you enjoy your next visit even more! Thank you, Uncle Julio's
Dinner was great & dessert was fun!
I will return to uncle Julio every time I visit Virginia
The food and atmosphere was great. But their service from when I walked in the door was terrible.
Although reservations were recommended for the time, there were ample tables available. Service was excellent and prompt. Food quality was acceptable but for the price it lacked substance. The lunch menu was priced rather high in my opinion for what you get. Overall it was acceptable and I would go back there again and maybe stick with the appetizers.
It was overall good. My friend ordered steaks quesadillas and received chicken.
The restaurant is old looking. Nothing like the other locations that have the fire place, nice views, newly renovated building etc.. I will not be returning. Update the tables, decor, etc.
Hello Sarita, Thank you for your business. We appreciate your review and feedback to develop and improve. We apologize we didn't meet all your expectations. We do hope to get the opportunity to serve you again. Thank you, Uncle Julio's
Good experience overall. All six entrees were accurately prepared and delivered timely and hot. This is the best Uncle Julio’s location I’ve been to in the National Capital Region. Consistent with good service and food.
we had a wonderful time as usual.
They ruined my wedding anniversary.
I’ve waited to my table and my order over 2hour.
And I couldn’t find my server, even the other sever didn’t know my server either.
My kids really disappointed to here.
Hello July, We sincerely apologize to hear that your experience with us was less than excellent and the service provided was not exceptional. Your feedback has been sent to our team who will further address and ensure our team is operating at the highest standard. We hope for the opportunity to provide you with a much improved experience in the future. Thank you, Uncle Julio's
I was not pleased that we could not seat outside because they where closing down the patio.
Hello, We apologize to hear that we were unable to accommodate your request and our team will address this further with the location. We appreciate your feedback and time spent, we do hope to serve you again in the future for a much improved experience. Thank you, Uncle Julio's
They were understaffed for a Saturday night. We've been there on a busy night before and they handled it well, not on this occasion. It was like pulling teeth to have our waiter come by. Overall, the food was good and we still enjoy the restaurant. This past occasion was disappointing in terms of service.
The noise level was horrible. The food was delicious, chocolate pinata is to died the however the server was truly over taxed but did very well. He was helpful in his suggestions but the noise kept us from really hearing him. I would never go during peak weekend dinner again.
I've been going to Uncle Julio's for years. We love the food and mojitos. The service is good too.
Great birthday venue
Chocolate pineata a lot of fun and delicious
Consistently good! We always get the same things - Tres Amigos margaritas, handmade guacamole, and fajitas to share. Portions are large and always delicious. You can't go wrong here!
Suzanne, thank you...we are so glad you enjoyed everything!
Waiter was really nice but the food was not. Ordered chicken fajitas, as expected, non sizzling, cold, and under cooked chicken. Really disappointed, again.
Service was lackluster, but food was great.
We've been to Uncle Julio's in Fairfax a dozen times. We're rewards members, and usually love this place. However, when we ate there this past Friday we had a terrible experience. We had made a reservation in advance using Open Table. We arrived 15 minutes before our reservation time and were given a pager. While we waited (about 15 minutes) the hostess proceeded to seat three parties of two who came in after we had arrived. When I went up to ask why, the hostess said they were waiting for our reservation time. So instead of putting us to the front of the line when we checked in, they seated people off the street who arrived after us, and kept us waiting even though we were the ones with a reservation! The manager offered a weak excuse saying something like "I wasn't up here." She didn't come to our table once to check up on us, much less offer an apology for the confusion. Very surprised to find this kind of management - seemed the hostess wasn't trained, and the manager didn't seem caring. Usually the managers are on the floor and always come by to check on the service and food, and make us feel welcomed. On the plus side our server (Carlos) was awesome and so was the food.
Philip, We greatly appreciate you taking the time to share your feedback regarding your experience. This gives us the opportunity to address the service issues you had and insure that this location is operating at our high standards. Your input has been forwarded to the appropriate parties, and we assure you that your concerns are being addressed at our store. Please accept our sincere apology for the mishandling of this situation, as we look forward to your reply. Best, Uncle Julio's
The food was tasty, not superb. The prices were high and the service was Abysmal. We served our own drinks a couple times because we found the water pitcher.
Hello Jason, Thank you for coming in. Our goal is to provide an exceptional experience and we are very sorry we missed the mark on your visit. We appreciate and value your feedback. We do hope to get the opportunity to serve you again with a much better outcome. Thank you, Uncle Julio's
Food great as usual Great table service. Super noisy. A few families with little kids allowed their kids to run wild and the parents and staff did nothing to stop the behavior. As a mom myself I would not allow my own children to ruin the dining experience of others.
My. Biggest disappointment was in the reservations. We made a reservation and the restaurant had us call back to confirm. During the call they informed us that we could not reserve outside seating. We understood and confirmed inside seating. We arrived on time for our reservation only to be told we needed a pager and to wait to be seated. Several tables of walk ups were seated ahead of us. There were many empty tables yet we had to wait for 20 + minutes even with a confirmed reservation. It was frustrating since it would have been faster to just walk in. The host staff seemed confused and lacked good customer service skills. Disappointing experience for a restaurant we atypically love.
Hello, We apologize to hear that your overall experience with us was less than excellent as this is not our standard. Your feedback is greatly appreciated and we have sent this to our teams to address and ensure we are improving the guest experience. We do hope we will get the opportunity to serve you in the future for an experience that exceeds expectations. Thank you, Uncle Julio's
Overall outstanding experience for our birthday celebration! We had a large party and a phone call allowed for accommodations to include three more people. We arrived early and were promptly seated. Jairo was our server and he was outstanding! This is our preferred Uncle Julio’s location.
Hello, Thank you for sharing. This makes our day! We are so elated to hear you enjoyed your service from Jairo. We value and appreciate their continued commitment to your enjoyment and exceptional experience. We are happy you enjoyed your meal and service from beginning to end. We look forward to seeing you again soon. Thank you, Uncle Julio’s
Food was good... i had the chicken fajita cobb salad (low on iceberg lettuce, high on bacon and avacado). Classic rocks margarita. Very generic/ quality place for dinner with friends
The restaurant is lovely; my friends and I love coming here. However, the volume level in the restaurant is crazy loud. We were shouting most of the time trying to hear one another.
Very crowded, very noisy, floors all around littered with food and spills possibly due to so many children. Too noisy to hear. If I were to dine again I would request outside dining or find another restaurant.
Yes, I would; but my husband was not happy with his meal.
Hi JoAnn, We are sorry to hear your husband did not enjoy his dining experience. We strive to provide an exceptional meal and want you to leave extremely satisfied. Please let your server know, they will gladly provide other options to your liking. We hope to get the opportunity to serve you again with a better outcome. Thank you, Uncle Julio's
Service was great!
Just ate at Uncle Julio's for the first time in awhile and it was not good. Service was very slow and the orders weren't even correct. Worst part though was there was a piece of plastic in my friend's beans. The manager didn't seem horrified at all and we had to ask to get her meal for free.
Hello Marcy, Thank you for your business. We are so sorry you had to wait and completely understand your frustrations. We greatly appreciate you sharing this input. We are constantly working to improve, and this information is extremely helpful. Your concerns are being addressed. Please accept our sincere apology for your dissatisfaction. We hope you will return to Uncle Julio’s soon for an improved experience. Thank you, Uncle Julio’s
So accommodating for large parties and children, and you get a lot of food for the money.
Great service! Delicious food!
The food was excellent. However, the servings were a somewhat too large. As a result, none of us had room for their special chocolate piñata desert.
Seated quickly. Accomadated a request to move tables. My son's order was not correct and we were brought and empty container of tortillas. Both were fixed quickly and manager checked in. Food was ok. Chicken quesadillas bland. Chocolate pinata fun. Fresh ripe fruit. Great orange raspberry margarita.
Can’t go wrong with Uncle Julio’s. Always good drinks and food.
I had 3 children with me , ordered lemonade for them as I usually do and was charged $2.99 per drink and the glasses were too big for the kids to even finish! They always got small kids size lemonade
Way too noisy. Our first visit and we aren't likely to come again. Food was fair but not worth returning.
Hello scrapper, We appreciate your time and consideration you took to let us know that your Uncle Julio's experience was not up to our standards. We regret we didn't meet your food expectations. We hope you will come in and give some other items a try that will be more memorable and to your liking. Thank you, Uncle Julio's
Not the best, which is extra disappointing since it’s usually so good. Service was slow. We got ONE round of drinks and water and were never asked again. Fajitas didn’t come with sour cream or cheese and we had to pay extra. Check took forever to come as well.
Hello EricD, We apologize to hear that we missed the mark on providing you with exceptional service during your recent visit with us. We thank you for providing feedback and have forwarded this to our teams to address and coach as needed to improve upon. We do hope for the opportunity to serve you again for a 5-star experience in the future. Thank you, Uncle Julio's
I had a reservation but I didn’t get seated for 30 mts. The food was good and my server was good however when I asked for drink recommendations he didn’t recommend anything saying he doesn’t drink so he doesn’t know