Uncle Julio's - Reston Town Center
Attentive staff, great food. Love it! This location is the best.
We loved this restaurant! Great food, friendly staff, good prices.
Great service...didn't love the food flavors. That's it.
Hello Sammy, We apologize we didn't meet all your expectations this visit. Your concerns have been forwarded to the appropriate teams at this time. We do hope for the chance to serve you again in the future for an improved experience. Thank you, Uncle Julio's
i would recommend for the food but the $11.99 Padron Margarita was big on ice and small on tequila, Padron citron. When i brought this to the attention of the server my next Margarita had less ice and more lime juice. you need to order two to wet your whistle. I don't mind paying $12 for a drink but make it a good one.
Hello KeithL, Your feedback is greatly appreciated, and we apologize that we were unable to provide you with a memorable experience. We have forwarded your review to our teams and we hope to serve you in the future for an improved dining experience. Sincerely, Uncle Julio's
Uncle Julio's has been one of our preferred restaurants, which we acknowledge usually has a pretty energetic noise level. Our latest visit will likely cause us to come less often. Saturday night and we had a reservation. We were seated about 30 minutes after the reservation time. So not a good start. We were seated next to a group celebrating a birthday party, which was so loud that we could not really talk. The chips and salsa were delivered quickly. The salsa had no heat; none. Hint: The salsa should come minimally with mild chili spices. It should have some heat, otherwise it's not salsa, it's chip dip. The server came by promptly and took our order. The drinks arrived awhile later. My Modelo Negra come properly chilled, but with no glass. It took awhile to get the servers attention to bring a glass. Hint: if the beverage comes in a bottle, always provide a glass. The food arrived pretty quickly, with my enchiladas warm, but not hot. Within 15-20 minutes they were cold. Maybe the plate was not sufficiently heated. I didn't check.
Hello Dwayne, Thank you for spending your time with us and we do apologize for the experience had this visit. We are very sorry we didn't meet your expectations and your concerns will be addressed by our teams. We look forward to the opportunity to serve you again with a much better outcome. Thank you, Uncle Julio's
The best Mexican food in the DC-Virginia area. My husband and I love this restaurant. Chips and Salsa are the best (we tried so many Mexican restaurants across the States). The meat and menu choices are great, I just wish they would have some kind of corn cakes or corn tamales. I eat at this restaurant at least once every 2 weeks.
I've gotten take-out multiple times before, but New Year's Eve was my first time eating here with my family. Our server, Santo, was outstanding. The food was really tasty, as always. My only nit is that the carnitas tacos I ordered were a little dry, but the flavor was good; I probably will just stick with the fajitas, which are always great. I definitely will return.
The service at Uncle Julio’s is usually very good. Last night was the exception. At the beginning of our meal, we felt rushed to order. And then after we received our meals, he became inattentive. Like I said, this is super rare as the service is usually great.
fun, great food and amazing guacamole
Quick service. Great chips and salsa on the table instant I arrived. Tasty food and new individual ice cream dessert. Good friendly service. Server st hostess stand unfamiliar with open table only issue.
We always enjoy our visits to Uncle Julio's. Using Open Table has made our visits even better
Taco Tuesday deal was great! Lots of food at a great price. Very tasty!
Great customer service
Uncle Julio's is the best Mexican restaurant in the area. Food and service are consistently good.
Great food and server was excellent
We were only visiting for the day and chose this restaurant on a whim. Wish we had one here in Philadelphia
So much better than cooking the night before Thanksgiving. They’ve done a lot of renovations. Restaurant looks pretty. Service great. Food great. Never a bad time.
The soft tortillas made fresh are really special, and the food is generally very good. Service is a little bit of a controlled chaos, but it all comes together. This is a good place if you are craving Mexican.
Food was bland - quesadillas were all tasteless. Service was slow and they forgot one of our sides completely. Our server hardly stopped to check on us or refill drinks.
The venue was beautiful inside. The food and service was excellent, we highly recommend getting the chocolate piñata for dessert!
The waiter seemed in a hurry - although I indicated it was my daughters birthday, he seemed annoyed when I asked about having some sort of dessert w/ a candle. The food was hot but okay.
Hello Jenny, Thank you for your review and we apologize to hear that we missed the mark on providing you with exceptional service during your recent visit. We thank you for providing this feedback and have forwarded this to our teams to address. We look forward to the opportunity to serve you again for a 5-star experience in the future. Thank you, Uncle Julio's
Some of the best authentic Mexican in Reston. Hero style margarita’s were top notch. Tacos were fresh and mighty. Service was terrific. Seemed like we beat the dinner rush which made all the difference.
The restaurant was crowded and loud with the tables placed much too closely together. You were practically sitting with the table next to you and were part of their conversation, like it or not. That was after trying to pass by a group of 10 people smoking right in front of the door. The appetizers came at the same time as the entrees. Food was good but relatively expensive for Mexican. This used to be a favorite place but no longer.
Hello Michael818, Thank you for your review and we apologize to hear that the opportunity was missed to provide you with an experience that exceeded expectations. Your feedback is greatly valued, and this has been sent to our teams to address further. We hope for the chance to serve you for an improved experience that is 5-star and memorable in the future. Sincerely, Uncle Julio's
Good food for fast pace place
Wish we'd known it was undergoing construction on exterior, it was hard to find...
Good food, good place.
Great service and food and drinks were delicious. It was my birthday and they gave me a delicious treat I never had before. Enjoyed my time there.
The service was great and our server was wonderful. BUT the food was just awful. I had fish tacos and they tasted like rubber and cardboard. I'm not usually so critical of food but it really stood out to me how bad it tasted because I didn't think fish tacos were that hard to mess up. Also my ice tea was very weak, not a big deal but I did notice it. I won't be going back.
Hello MarthaD, Thank you for providing feedback on your recent visit and we apologize that your overall experience did not exceed expectations. Your review has been sent to our team who will further address and ensure all dishes are made to our high-quality standards. We look forward to serving you again in the future for an improved 5-star experience. Sincerely, Uncle Julio's
Guacamole was ok, no need to put it on a mediocre bed of shredded lettuce. The carne asada and enchilada combo was good. The margaritas were ok.
The service was amazing! The food was even better!
Karen, thank you!!
Great server. Got pooped on by a bird, but wiped it off with napkin. Guess thats what happens when you sit outside
Our family loves Uncle Julio's food and we had a good dinner on Friday night, expect my entree didn't arrive, which both our waiter and the manager immediately acknowledged and resolved plus removed it from our bill! As always, the food was superb! We will be back.
The waitress was extremely rude to my table. Received the wrong order- however they didn't charge us for that meal. Overall it still didn't makeup for the okay food and terrible service.
Hello Giannis, Thank you for your business. We deeply apologize for the concern this has caused you. We appreciate you taking the time to bring this to our attention, so we can investigate. This is certainly not our standard. We would like to research the visit and properly address. Please reply with your receipt information - ticket number or servers name. That will have all the information we need to pinpoint and properly coach. We look forward to your reply. Thank you, Uncle Julio’s
Inside too noisy.
Outside ok but maybe we would like to have more choices. Overall it was good.
Hello angdream, Thank you for your suggestion! We are always trying to develop and improve for the enjoyment and safety of our guests. Your input has been forwarded to the appropriate parties for deliberation. We look forward to seeing you in an Uncle Julio’s again soon! Uncle Julio’s
The food was delicious and our server was amazing! Great experience!
Tammy, thank you!
Usually things are very fast but we had a somewhat inattentive waiter who didn’t take our order for a full 15 mins ( although we did have appetizers) even though it wasn’t super busy. They keep redoing the restaurant look and feel but never address the sound issues. Hard surfaces and high ceilings. But the food is GREAT and a super value. 2 people can really share fajitas for one, but we always like leftovers. This is one of our favorite restaurants. Just an occasional blip of less than exceptional service.
Hello, Thank you for your business. We are thrilled you enjoyed the food, but we are sorry we didn't meet your service expectations on this visit. The restaurant follows strict guidelines and procedures that ensure the restaurant is running at optimal level. We greatly appreciate your insight. Your feedback has been addressed. We look forward to the opportunity to serve you again. Thank you, Uncle Julio’s
Made a reservation; Given a device when my table would be ready. - treated like walk-ins. Staff from hostess to wait staff very lackadaisical.
Hello, We apologize to hear that you have not had an exceptional experience when dining with us. We have provided this feedback to our team who will ensure that the proper processes are followed through to create a seamless experience for our guests. We do hope for the chance to serve you again in the future for a much-improved outcome. Thank you, Uncle Julio's
I’ve been going to this restaurant since it opened as The Rio Grand Cafe. The portions have gotten smaller and the prices have gone way up. The quality of the food was less than satisfactory and the restaurant and restrooms were dirty. This used to be our go-to restaurant for Mexican food...not anymore.
Hello Shana May, Thank you for your business. We greatly appreciate your feedback. We are constantly working to develop and improve, and this information is extremely helpful. We are sorry we missed the mark on your visit. Your comments have been forwarded to the appropriate parties. We look forward to the opportunity to serve you again. Thank you, Uncle Julio’s