Uncle Julio's - Sandy Springs

4.2
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評価・口コミ(378)
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~30 USドル
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メキシコ料理

人気のタグ:

楽しい雰囲気
評判のランチ
カジュアルな雰囲気

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店舗情報

ダイナー378人による総合評価口コミを書く
総合評価
4.2最近の評価をもとに集計
4.2
お料理
4.0
サービス
4.1
雰囲気
3.9
コストパフォーマンス
騒音レベル · 普通
56%の人 がオススメすると言っています
並べ替え
絞込み
PT
PriscillaT
評価・口コミ(1)
2020年3月10日にご来店
総合5お料理5サービス5雰囲気5

Everything was great.. food, server, ambiance.. however we were there for a lunch meeting and it was extremely noisy and made it very hard to carry on a conversation. I am sure it is a very fun place in the evenings and weekends.

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TF
TrinaF
アトランタ・ジョージア
評価・口コミ(2)
2020年3月8日にご来店
総合5お料理5サービス5雰囲気5

The food is phenomenal. Best steak fajita ever and the table side guac is to die for.

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JH
vipJamesH
アトランタ・ジョージア
評価・口コミ(6)
2020年3月6日にご来店
総合2お料理3サービス1雰囲気3

Issue has been the service. Inattentive and slow. The employees don't seem to "care" about providing a quality experience to their customers. We had steak fajitas which were good, but came out with no tortillas, trying to flag someone down to get them was difficult as no one was on the floor. Will come back eventually I guess, but there are a bunch of other Mexican restaurants in the area that are better. Definitely not our normal "go to" for Mexican.

Uncle Julio's - Sandy Springs
返信日 2020年3月11日

Hello JamesH, Thank you for providing this feedback and we apologize to hear that your service did not reflect the high standards we strive to provide. Your review has been forwarded to our team who will ensure that the service standards are met. We hope to serve you again in the future for an outstanding experience. Sincerely, Uncle Julio's

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OT
OpenTable ダイナー
アトランタ・ジョージア
評価・口コミ(9)
2020年2月29日にご来店
総合2お料理3サービス3雰囲気4

1. The hostess was not friendly
2. Tablecloth was dirty at our table
3. Table side guacamole - person did not bother to ask how we wanted our guacamole seasoned
4. When boxing up the food we didn’t eat, our waitress didn’t offer us any chips or salsa

I’ve eaten at this locations many other times and never had any problems before.

Note: I originally used Open Table for our reservation and redeemed points; what was interesting was that no one at the restaurant knew how Open Table points worked - so I had to call Open Table and ask for the points to be restored back to my account.

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OT
OpenTable ダイナー
アトランタ・ジョージア
評価・口コミ(6)
2020年2月22日にご来店
総合2お料理2サービス1雰囲気3

My wife's birthday was on 2/22, and she wanted to try Uncle Julio's in Sandy Springs. The location was nice, but the service was poor. The food was ok; Mexican food is the same everywhere you go. Our waitress was a young girl and young people do not understand the value of good customer service. She forgot drinks that we asked for and seemed to have a bad attitude when we ask for refills. I personally will not go back.

Uncle Julio's - Sandy Springs
返信日 2020年2月26日

Hello, We apologize to hear about your experience as this is not the service standards expected. Our team appreciates the opportunity to improve with the feedback you have provided, your review has been sent to the appropriate teams to further address and correct. We do hope for the chance to serve you again in the future for a much-improved outcome. Thank you, Uncle Julio's

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AT
ATLFoodie
アトランタ・ジョージア
評価・口コミ(1)
2020年2月22日にご来店
総合5お料理5サービス5雰囲気5

One of my favorite places to eat. Fresh ingredients, creative menu options.

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年2月14日にご来店
総合1お料理1サービス1雰囲気2

I have never written a bad review on any establishment. We have been patrons of this Uncle Julio's location for quite some time, and I will not be going back after our experience the other night. From beginning to end, it was atrocious.We arrived with a reservation, and after waiting a while, we asked how much longer it would be to be seated.We were told "a few more minutes". After this had happened two other times while we waited an hour, the head hostess said "Your reservation must have fallen out of our system." With no apology AT ALL, we were then seated upstairs. It took quite some time to get our drinks. When we ordered our meal, I asked for the steak fajitas..without the peppers.The waitress said that they cook the vegetables earlier in the day with peppers, and that my request was not able to be honored. PRE-COOKING any food like this at a restaurant should be concerning. It took several times of asking for our drinks to be re-filled. When our order came, my son's was incorrect, and they were not apologetic or polite when we asked for it to be corrected. My steak fajitas arrived to the table not sizzling...just warm..and they did not bring tortillas with it. After waiting on the tortillas to arrive for 10 minutes, my food was cold by the time they arrived. The portion was very skimpy. 5 or 6 pieces of meat...and that was it. The vegetables could have fit in one spoon. The manager brought my son's re-done meal to the table and said "So sorry. Here you go." After requesting the check...and waiting 15 minutes, ANOTHER server saw us and asked if we needed anything. We said we had been waiting for 15 minutes for the check and would like to pay. I don't know what he told our waitress, but I saw him walk up to her and say something to her. Within a few minutes, she came to the table....plopped the check on the table, and did not even say thank you.I paid and left. Our opinion of our experience there was not a positive one. We won't be going back.

Uncle Julio's - Sandy Springs
返信日 2020年2月18日

Hello, Thank you for your business. We are so sorry you had to wait and completely understand your frustrations. We greatly appreciate you sharing this input. We are constantly working to improve, and this information is extremely helpful. Your concerns are being addressed. Please accept our sincere apology for your dissatisfaction. We hope you will return to Uncle Julio’s soon for an improved experience. Thank you, Uncle Julio’s

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CP
CaigePhoenix
評価・口コミ(1)
2020年2月9日にご来店
総合5お料理5サービス5雰囲気5

I have been wanting to try Uncle Julio's since I moved to GA 4 years ago. My family and I love Mexican food and I decided to take my son for his 18th birthday for brunch. Everything was superb from start to finish! We will absolutely be back.....

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NS
vipNeilS
評価・口コミ(34)
2020年1月27日にご来店
総合5お料理4サービス2雰囲気2

Gave staff dietary restrictions. Figured out halfway through they had ignored and didn’t tell me about ingredients I asked about

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HT
HadlieT
評価・口コミ(1)
2020年1月19日にご来店
総合1お料理1サービス1雰囲気1

This was the worst experience there ever was. We had a reservation at 6:30, and we got seated right away. It then took 15 minutes for someone to bring us chips and salsa or ask us for our drink order. We ordered our food at the same time we ordered our drinks. We waited a whole hour and did not have our food. Our waitress Ashley stated that there was a major backup in the kitchen and our food would be out soon. About 5 minutes later the kitchen manager came out and said that she was sorry our food was over 15 min, and we had to inform her that we ordered over an hour ago, this was now 8pm. She then said that the food would be ready in 5 min. We waited another 30 min before another waiter came over to our table and asked if everything was okay. We were here for my birthday and we expressed how we still have not received our food, and we would like to speak to a manager. He then told us that our waitress Ashley was the manager. As we waited for her to come out there was a ton of food coming from the kitchen going to other tables that had arrived way after us. We finally told her to just cancel our meal, and just bring us the chocolate pinata so I could celebrate my birthday. This took another 15-20 min for this to come out. The waiter came back to our table to take down our phone number so the general manager could call us the following day. We ate this and were getting ready to leave and asked the same waiter that had come to our table before if we were good or not. He asked if we had paid for anything and we said no, and he said good walk out. We finally saw Ashley come out from the kitchen and we asked her and she said we were good to go. It has been two days and the general manager still has yet to contact us. This was the worst experience ever.

Uncle Julio's - Sandy Springs
返信日 2020年1月22日

Hello HadlieT, Thank you for providing this feedback and we apologize to hear that your service did not reflect the high standards we strive to provide. Your review has been forwarded to our team who and will ensure that the service standards are met. We hope to serve you again in the future for an outstanding experience. Sincerely, Uncle Julio's

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OT
OpenTable ダイナー
アトランタ・ジョージア
評価・口コミ(2)
2020年1月17日にご来店
総合5お料理4サービス5雰囲気4

Friend’s birthday!

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R
Rene
評価・口コミ(1)
2019年12月30日にご来店
総合3お料理4サービス2雰囲気5

I would recommend Uncle Julio's but the waitress was horrible. She did not check to see if we needed our glass filled or if we needed anything else. She did refill the chips and sauce but just wasn't a pleasant person. I would have given her a 20% tip but gave 10% because of poor service. She did not explain any of the dishes we choose. For example, the red rice was dry but did not no wecoukd have chose the lime rice. I was looking forward to coming to the restaurant with my four friends, one who was from Florida. This was our first time. We were not happy. Also, we were disappointed that many on the entrees on the website were not offered. I heard wonderful reviews about the Uncle Julio's in Duluth. I will try this one and recommend.

Uncle Julio's - Sandy Springs
返信日 2020年1月2日

Hello Rene, Thank you for providing this feedback and we apologize to hear that your service did not reflect the high standards we strive to provide. Your review has been forwarded to our team who and will ensure that the service standards are met. We hope to serve you again in the future for an outstanding experience. Sincerely, Uncle Julio's

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D
vipDisappointed
アトランタ・ジョージア
評価・口コミ(1)
2019年12月29日にご来店
総合3お料理3サービス3雰囲気4

Service was slow. Waiter forgot a lot of things. Went on a Sunday at 6:30 and wasn’t super busy. Food was okay

Uncle Julio's - Sandy Springs
返信日 2019年12月31日

Hello, Thank you for your review and we apologize to hear that we missed the mark on providing you with exceptional service during your recent visit. We thank you for providing this feedback and have forwarded this to our teams to address. We look forward to the opportunity to serve you again for a 5-star experience in the future. Thank you, Uncle Julio's

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OT
OpenTable ダイナー
アトランタ・ジョージア
評価・口コミ(2)
2019年12月7日にご来店
総合3お料理4サービス1雰囲気3

1st time in and service was horribly slow...our server was reprimanded for doing our tableside guacamole. I guess the regular guac person was on break. Instead of having us wait he served us himself. Eventually we got all courses at once..drinks, water, appetizers, main course...but mostly had to ASK for EVERYTHING. Not enough space to detail how wrong this night went. Only redemption is food was that I had great company and the food was good.

Uncle Julio's - Sandy Springs
返信日 2019年12月9日

Hello, Thank you for your review and we apologize to hear that we missed the mark on providing you with exceptional service during your recent visit. We thank you for providing this feedback and have forwarded this to our teams to address. We look forward to the opportunity to serve you again for a 5-star experience in the future. Thank you, Uncle Julio's

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KM
KristenM
アトランタ・ジョージア
評価・口コミ(4)
2019年11月27日にご来店
総合5お料理5サービス1雰囲気5

Great place ! Great food ! Horrible service since it opened !

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s
vipsteve
アトランタ・ジョージア
評価・口コミ(62)
2019年11月25日にご来店
総合5お料理5サービス5雰囲気4

Other than noise level it was very good experience... food portions could be a little more generous for money paid

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D
Diamond
評価・口コミ(1)
2019年11月16日にご来店
総合5お料理5サービス5雰囲気5

Food amazing ! Everything fresh !!
Brandon our server was awesome! Our guacamole specialist Jona was fun and friendly he made the best guacamole ever!!
Love this place .. I had the chicken and steak fajita .. meat was tender and flavorful .
Can’t wait to go back!

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TW
TondraW
評価・口コミ(1)
2019年10月26日にご来店
総合2お料理2サービス2雰囲気4

The food & service at this location was horrible. The waitress kept forgetting to check on us. We had to flag her down several times. The quality of the food was not as everyone states it is. The guacamole was not grind to a nice smooth texture, it was lumpy with no taste (bland). The entrees were not goo either. Had to wait forever for tortillas shells while food was getting cold.

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C
vipChris
アトランタ・ジョージア
評価・口コミ(143)
2019年10月23日にご来店
総合3お料理4サービス1雰囲気2

Service terrible as usual. Food came out in waves, there were only three of us. Food quality pretty good, expensive.

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JC
JulianC
評価・口コミ(1)
2019年10月11日にご来店
総合1お料理1サービス3雰囲気3

Food was not fresh. Everything was heated and brought way to quick for any care in cooking. Obvious it was not prepared per order. Will not return.

Uncle Julio's - Sandy Springs
返信日 2019年10月14日

Hello JulianC, Thank you for providing feedback on your recent visit and we apologize that your overall experience did not exceed expectations. Your review has been sent to our team who will further address and ensure all dishes are made to our high-quality standards. We look forward to serving you again in the future for an improved 5-star experience. Sincerely, Uncle Julio's

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HB
HarryB
アトランタ・ジョージア
評価・口コミ(36)
2019年10月11日にご来店
総合4お料理4サービス5雰囲気4

There were 5 of us for lunch at UJs. None of us had ever been there before. We had a very enjoyable lunch. We especially liked the table side guacamole. It was delicious. Food was very good and the service was excellent. It is a little pricey but not too bad. We would certainly return.

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WB
vipWilB
アトランタ・ジョージア
評価・口コミ(5)
2019年9月11日にご来店
総合4お料理4サービス3雰囲気2

We were seated near the kitchen and so hot and loud we could not enjoy our meal.

Uncle Julio's - Sandy Springs
返信日 2019年9月20日

Hello WilB, Thank you for your business. We regret you didn't enjoy the seating arrangement. We greatly appreciate you sharing this input. We are constantly working to improve, and this information is extremely helpful. Your concerns are being addressed. Please accept our sincere apology for your dissatisfaction. We hope you will return to Uncle Julio’s soon for an improved experience. Thank you, Uncle Julio’s

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CU
CarlosU
評価・口コミ(1)
2019年8月31日にご来店
総合5お料理5サービス5雰囲気5

Great Mexican food and service. The best pork plate I've had in a long time.

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JG
vipJohnG
アトランタ・ジョージア
評価・口コミ(6)
2019年8月31日にご来店
総合5お料理5サービス5雰囲気4

We love the food and the fact that we were not rushed. Manager even came to table and chatted.

Uncle Julio's - Sandy Springs
返信日 2019年9月12日

John, thank you...we are so happy you had a great time!

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OT
vipOpenTable ダイナー
アトランタ・ジョージア
評価・口コミ(125)
2019年8月30日にご来店
総合5お料理4サービス5雰囲気3

Great Mexican restaurant in Sandy Springs. Kendra is one of the best waitresses ever!

Uncle Julio's - Sandy Springs
返信日 2019年9月12日

Hello, Thank you for sharing your experience. Kudos to Kendra! We are so happy you had a great time. That means so much to us. We look forward to serving you again soon. All the best, Uncle Julio’s

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OT
vipOpenTable ダイナー
アトランタ・ジョージア
評価・口コミ(2)
2019年8月28日にご来店
総合4お料理4サービス3雰囲気3

They have the wrong address on their website so you start you’re experience off spending an hour looking for the restaurant in the wrong place.

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DN
DannyN
評価・口コミ(1)
2019年8月28日にご来店
総合3お料理4サービス3雰囲気3

I like the food here, especially the bacon-wrapped shrimp. The tortillas are very good and fresh. The chips are good but too thin, so that it's nearly impossible to scoop guacamole with them. The server was nice but the guy who made the tableside guacamole seemed disinterested in being there. We had a 9 month old with us and it was odd that they crammed us right up next to a party of 8 when there were a lot open tables to get us out of other patron's way in case the baby acted up (she didn't). The server thought she brought me two mixed drinks but I only had one. So could have been a better experience but overall no big deal. I'll have no problem coming back. I like this place. And the baby liked the guacamole.

Uncle Julio's - Sandy Springs
返信日 2019年9月5日

Hello DannyN, Thank you for your feedback and we appreciate the opportunity this has given us to improve aspects of our location to ensure our guests have excellent experiences. We have taken this to our teams who will address the concerns mentioned and we do apologize that it was not at the standard we strive to provide. We do hope for the chance to serve you again in the future for an improved experience and another Guacamole. Thank you, Uncle Julio's

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TH
vipTomH
評価・口コミ(70)
2019年8月26日にご来店
総合2お料理2サービス3雰囲気1

Average food at best and over priced at that.

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AT
AlyssaT
評価・口コミ(1)
2019年8月25日にご来店
総合3お料理5サービス2雰囲気4

Food and drinks took a very long time. Waiter had to be reminded to being cheese dip seconds before food arrived. Was my birthday but was not treated like it .

Uncle Julio's - Sandy Springs
返信日 2019年8月28日

Hello Alyssa, Happy belated birthday. Thank you for spending your time with us. We regret you did not receive our best service. We appreciate your feedback to develop and enhance your time with us. We look forward to serving you again with a much better experience. Thank you, Uncle Julio's

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h
viphlth
アトランタ・ジョージア
評価・口コミ(5)
2019年8月25日にご来店
総合3お料理3サービス1雰囲気3

The manager did what she could to make it right but our waiter just couldn’t seem to get it together. No silverware, entered the order wrong, brought fajitas without tortillas-actually he never brought tortillas out out so we went and found someone else to give them to us. No chips, no refills. Food tasted great when we finally got what we ordered. Again, manager tries really hard to make it right but it was not an ideal

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AC
AdrianneC
ワシントン DC エリア
評価・口コミ(1)
2019年8月17日にご来店
総合5お料理5サービス4雰囲気5

We go here every year for my youngest daughters birthday. She really loves the chocolate piñata. The food was on par as always—the service was a little slow this time. Our waiter was a really lovely young man—so sure it was the kitchens fault! Would def recommend this location

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CS
CourtneyS
アトランタ・ジョージア
評価・口コミ(3)
2019年8月13日にご来店
総合2お料理4サービス2雰囲気1

The night we dined at Uncle Julio’s the a/c was out. When we asked the waitress why it was so hot she said that she didn’t know. I later found out from the manager that corporate knew from the day before and they hadn’t sent anyone out. It was 100 degrees outside

Uncle Julio's - Sandy Springs
返信日 2019年8月15日

Hello CourtneyS, Thank you for your review and we apologize that your dining experience was less than excellent given this event. Our teams have been working to address the concerns and ensure that the A/C is properly working. We do hope to serve you again in the future for a much improved experience. Thank you, Uncle Julio's

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E
vipEssie
アトランタ・ジョージア
評価・口コミ(18)
2019年8月5日にご来店
総合2お料理2サービス3雰囲気2

This is typical chain restaurant Mexican food and the menu selection was limited.

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DB
DamarisB
評価・口コミ(1)
2019年7月27日にご来店
総合5お料理5サービス5雰囲気5

Our waiter Craig knew that we had a show to go to and did everything in a prompt fashion. Jacob made great guacamole and should be called the guacamole master.

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LS
LexiS
評価・口コミ(1)
2019年7月26日にご来店
総合4お料理4サービス4雰囲気5

I really enjoyed my nachos! The server Anna was kind and helpful, not very knowledgeable though. Great drinks!!

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r
viproger
アトランタ・ジョージア
評価・口コミ(43)
2019年7月21日にご来店
総合1お料理3サービス3雰囲気1

The noise level was so obnoxiously high that we walked out without being served.

Uncle Julio's - Sandy Springs
返信日 2019年7月24日

Roger, We are very sorry to learn about your visit. We hope to get the opportunity to serve you again with a better outcome. Thanks, Uncle Julio's

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BP
BettyP
評価・口コミ(1)
2019年7月21日にご来店
総合3お料理4サービス2雰囲気3

After being so impressed with the Nsshville location, I'd invited friends and family and drove an hour just to eat here. While he was nice and personable, it was disappointing that our server rarely came by, and he paid no attention to our answers or to our requests at times. He'd disappear or do something different from what we requested. It's as if his mind was somewhere else and he didn't listen. If he had listened, we stated an interest in the chocolate pinata. But he disappeared for over a half hour, so we finally asked someone to find him to bring the check. We thought he mught had left. Food was great, though. Just not sure it's worth the hour drive to come back.

Uncle Julio's - Sandy Springs
返信日 2019年8月1日

Hello Betty, We apologize to hear that we missed the mark on providing you with exceptional service during your recent visit with us. We thank you for providing feedback and have forwarded this to our teams to address and ensure they are providing excellent service. We do hope for the opportunity to serve you again for a 5-star experience in the future. Thank you, Uncle Julio's

通報する
MD
MiguelD
アトランタ・ジョージア
評価・口コミ(1)
2019年7月20日にご来店
総合3お料理3サービス5雰囲気3

First of all we have a reservation and have to wait for our table for at least 30 . Service was great .the food was good in my opinion the price is to high no counting that our meals where incomplete no avocado 🥑 and no chips.. that’s just bad management

Uncle Julio's - Sandy Springs
返信日 2019年7月24日

Hello Miguel, Thank you for your business. We are happy to hear you enjoyed the food overall, but we are sorry to hear about your service issues completely understand your frustrations. We greatly appreciate you sharing this input as this information is extremely helpful. Your concerns are being addressed. Please accept our sincere apology for your dissatisfaction. We hope you will return to Uncle Julio’s soon for an improved experience. Thank you, Uncle Julio’s

通報する
MF
vipMichaelF
キーウエスト・フロリダキーズ
評価・口コミ(2)
2019年7月13日にご来店
総合2お料理3サービス2雰囲気3

Very slow service. We had a party of 7 and our meals came out 2-3 at a time spread over 10-15 minute intervals. Very disappointed. While it was a Saturday night, there were many open tables. The second floor was very dark.

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OT
vipOpenTable ダイナー
アトランタ・ジョージア
評価・口コミ(1)
2019年7月13日にご来店
総合1お料理1サービス1雰囲気1

Worst experience ever. Waited 90 minutes for our food and it came out cold and raw.

Uncle Julio's - Sandy Springs
返信日 2019年7月17日

Hello, Thank you for your business. We appreciate your review and feedback to develop and improve. We apologize that we didn’t meet your overall service and meal expectations. We strive to provide an exceptional experience from start to finish. We are very sorry we missed the mark this time. We do hope to get the opportunity to serve you again. Thank you, Uncle Julio's

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よくある質問

Uncle Julio's - Sandy Springsは Postmates と提携してデリバリーを行っています。Uncle Julio's - Sandy Springsはテイクアウトにも対応しています。テイクアウトはお電話((678) 736-8260)でご注文ください。

OpenTable ダイナー378名によるUncle Julio's - Sandy Springsの評価は4.2☆です。